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We serve the luxury travel niche, curating journeys that embrace luxury and slow travel—savoring each moment, immersing in culture, and valuing quality over speed. Travel industry savvy and AI tools for quick personalization (preferred, not required - zero experience also welcomed.

Remote Travel Customer Service AgentWe're seeking a passionate Remote Travel Agent to delight clients and ensure every journey is seamless magic.Responsibilities<ul><li>Connect with clients to understand their needs, resolve issues, and exceed expectations on every trip detail.</li><li>Handle inquiries via email, chat, phone—transforming concerns into a happy yes.</li><li>Spot trends in client feedback to refine services and personalize support for luxury escapes.</li><li>Optimize response funnels, minimizing delays and boosting satisfaction scores.</li><li>Nurture relationships post-booking, ensuring smooth travels from itinerary to homecoming.</li><li>Deliver top-tier, high-touch service with empathy, expertise, and a smile </li></ul>Nice to Have<ul><li>Travel industry savvy and AI tools for quick personalization (preferred, not required - zero experience also welcomed</li><li>Stellar communication skills.</li><li>Experience with social media platforms</li></ul>What You Get<ul><li>Fully remote work</li><li>Comprehensive onboarding and training</li><li>Great team atmosphere</li><li>Big growth potential</li></ul>Who We Are We serve the luxury travel niche, curating journeys that embrace luxury and slow travel—savoring each moment, immersing in culture, and valuing quality over speed.Ready to be the hero behind epic adventures? Apply now and elevate your career!

Dream Voyages

Remote Travel Customer Service Agent

Artificial Intelligence (AI)

Communication Skills

Customer Support/Service

Customer/Client Research

Needs Assessment

Problem Solving Skills

Social Media

Travel Industry

Work From Home

Manatal

FULL_TIME

OTHER

Sparklight/ Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - start when you start. Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - start when you start!

Job Description:Job DescriptionAt Sparklight/ Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.We're looking to add to our already amazing team of associates. If you'd like to join an organization that is dedicated to customer and associate satisfaction, check out this exciting sales opportunity.What you will do to contribute to the company's success:Our Digital Media Sales Consultant's partner with Local, Regional and National companies to move their business forward by utilizing our vast number of Digital Products.This opportunity is unique because you will have the opportunity to flex your creative mindset and sales skills in a professional setting.Qualifications: <ul><li>Associate degree (A.A.) from a two-year college or university; and/or one to two years related experience and/or training; or equivalent combination of education and experience.</li><li>Valid driver's license and a good driving record. Must have reliable transportation for local travel.</li><li>General knowledge of presentation software and Microsoft Office preferred.</li><li>Understanding of digital advertising products preferred.</li><li>Ability to work alone and as part of a team.</li><li>Excellent verbal and written communication skills required.</li></ul>Benefits:Sparklight/ Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: <ul><li>Medical, dental, and vision plans - start when you start.</li><li>Life insurance (self, spouse, children)</li><li>Paid time off (vacation, holiday, and personal/sick days)</li><li>401(k) - 100% company match (match program starts after 1 year of service, up to 5% of eligible compensation)</li><li>Group Legal plan with Identity Theft Protection</li><li>Tuition reimbursement (up to $5,250 on 1st year)</li><li>Free Cable One services if you live in a serviceable area</li><li>Annual community support to various organizations across the U.S.</li><li>Associate recognition & awards programs</li><li>Advancement opportunities</li><li>Collaborative work environment</li></ul> Core Competencies <ul><li> Committed: Values each and every customer, while working hard to keep their business and support our communities.</li></ul><ul><li> Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.</li><li> Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.</li><li> Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.</li></ul> Benefits Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: <ul><li>Medical, dental, and vision plans - start when you start!</li><li>Life insurance (self, spouse, children)</li><li>Paid time off (vacation, holiday, and personal/sick days)</li><li>401(k) - 100% company match (match program starts after 1 year of service, up to 5% of eligible compensation)</li></ul><ul><li>Group Legal plan with Identity Theft Protection</li></ul> Additional Perks <ul><li>Tuition reimbursement (up to $5,250 on 1st year)</li></ul><ul><li>Free Cable One services if you live in a serviceable area.</li><li>Annual community support to various organizations across the U.S.</li><li>Associate recognition & awards programs</li><li>Advancement opportunities</li><li>Collaborative work environment</li></ul> Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career. #LI-SK1

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Remote Travel Customer Service Agent Dream Voyages

Digital Media Consultant Cable One Inc.

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