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As a Remote Travel Consultant, you'll play a mission-critical role in supporting our clients from their very first trip idea all the way to their safe return home. From handling bookings to troubleshooting challenges, you'll bring professionalism, care, and that classic service mindset that never goes out of style.

As a Remote Travel Consultant, you'll play a mission-critical role in supporting our clients from their very first trip idea all the way to their safe return home. You'll be the steady, knowledgeable guide who keeps their travel experience seamless, stress‑free, and genuinely memorable. From handling bookings to troubleshooting challenges, you'll bring professionalism, care, and that classic service mindset that never goes out of style.Alma Aventurera, prides itself on delivering personalized, high‑quality support to travelers nationwide. We've built our reputation on trust, consistency, and heart—and we're excited to welcome someone who shares those values.Key ResponsibilitiesEngage with client inquiries across email, phone, and messaging channels with timely, polished communication.Support travelers with booking updates, modifications, cancellations, and special requests.Provide accurate, up-to‑date insights on destinations, travel documents, and agency procedures.Follow up to confirm trip details and gather feedback post‑travel.Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.Exclusive travel perks and access to industry‑only discounts.Professional development through ongoing training, mentorship, and team support.Community culture where passion for travel, connection, and meaningful memories drives everything we do.What We're Looking ForStrong written and verbal communication skills.Experience in customer service—ideally in travel, tourism, or hospitality.High attention to detail with strong organizational and follow‑through habits.Tech‑savvy and quick to adapt to new systems and booking tools.A genuine love for travel and helping others design unforgettable journeys.#J-18808-Ljbffr

Almaaventurera

Remote Travel Consultant

Communication Skills

Community Support

Consulting

Customer Satisfaction

Customer Support/Service

Detail Oriented

Follow Through

Hospitality and Tourism

Identify Issues

Mentoring

Organizational Skills

Presentation/Verbal Skills

Time Management

Writing Skills

IRecruitee

OTHER

Excellent service begins with identifying client needs and offering appropriate rental products based on the event type. Ability to create Mood Boards using PowerPoint and utilize Social Tables for event diagrams.

Benefits: <ul><li>401(k) matching</li><li>Company parties</li><li>Dental insurance</li><li>Employee discounts</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul> 

 The Event Consultant position is responsible for assisting customers in creating the perfect event experience. Excellent service begins with identifying client needs and offering appropriate rental products based on the event type. This position handles inquiries promptly and effectively in a fast-paced, team-oriented environment. Successful candidates must add value to each interaction, close sales, and provide excellent customer service.   Essential Duties and Responsibilities:  <ul><li>Field incoming phone calls, texts, web requests, and emails.</li><li>Make outbound calls to update current and new business contact information.</li><li>Create event layouts.</li><li>Showcase products in Mood Boards. </li><li>Greet clients in the Design Center.</li><li>Accurately enter and maintain customer data and sales information in relevant systems.</li><li>Consult with clients to understand their event rental needs and provide tailored recommendations to meet their requirements, while identifying opportunities for upselling.</li><li>Relentlessly follow up on quotes and leads per department goals.</li><li>Cultivate and nurture relationships with both new and existing clients to drive retention and repeat business.</li><li>Proactively address and resolve any customer issues or concerns that may arise.</li><li>Foster relationships with industry professionals through networking events, trade shows, and conferences.</li><li>Occasional travel to offsite locations.</li><li>Meet critical performance metrics.</li><li>Uphold and embody the company's Core Values: Consistency, Adaptability, Reliability, and Teamwork (CART).</li><li>Perform additional duties as required.</li></ul>Schedule: <ul><li>Monday – Friday between the hours of 8:30AM – 5:00PM.</li><li>You will be required to work 10:30AM – 7:00PM on a rotational basis of approximately once every three weeks. </li><li>You will also be required to work 8:30AM – 4:00PM on a rotational basis of approximately one Saturday every three months. </li></ul>Benefits/Perks: <ul><li>Medical, dental, vision, and 401k after 60 days.</li><li>Enjoy team member rental discounts and participate in our referral program. </li><li>96 hours of PTO annually (prorated the first year based on hire date/month).</li></ul>Qualifications and Requirements: <ul><li>One or more years of related customer service experience.</li><li>Must possess a high level of communication skills.</li><li>Ability to be engaged and interested in learning about each event.</li><li>Excellent typing skills.</li><li>Proficiency in the English language (written and verbal) is required.</li><li>Proficient in Microsoft Windows and Office, with creative skills for product pairing and interior design.</li><li>Ability to create Mood Boards using PowerPoint and utilize Social Tables for event diagrams.</li><li>General knowledge of basic math skills; fractions, percentages, and ratios.</li><li>Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.</li><li>Great problem-solving skills.</li><li>Comfortable upselling and asking for orders.</li><li>Excellent customer service skills. </li><li>Must maintain a professional personal appearance.</li><li>Excellent multitasking, prioritization, and time management skills.</li><li>Strong attention to detail and ability to maintain accurate records.</li><li>Knowledge of the event or catering industry preferred.</li><li>Completion of Behavioral and Cognitive Assessments through the Predictive Index.</li><li>Successful completion of company background check and drug screen.</li></ul>

Travel Jobs in Hobe Sound, FL

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Travel Jobs in Hobe Sound, FL

Remote Travel Consultant Almaaventurera

Event Consultant Panache Events

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