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In this role, you will assist clients with planning and booking travel experiences while delivering exceptional customer service from start to finish. If you’re passionate about customer service and helping others create memorable travel experiences, we’d love to hear from you.

About the Role We are seeking a motivated and detail-oriented Customer Service Travel Coordinator to join our growing team. In this role, you will assist clients with planning and booking travel experiences while delivering exceptional customer service from start to finish. If you enjoy helping others, have strong communication skills, and thrive in a remote environment, this could be a great fit for you.Key Responsibilities<ul><li> Provide outstanding customer service to clients via phone, email, and online platforms </li><li> Assist clients with travel planning, including accommodations, transportation, and activities </li><li> Respond promptly to inquiries and resolve customer concerns professionally </li><li> Maintain accurate client records and booking details </li><li> Stay informed on travel trends, destinations, and industry updates </li><li> Build and maintain positive relationships with clients </li></ul>Qualifications<ul><li> Strong customer service and communication skills </li><li> Ability to work independently and manage time effectively </li><li> Detail-oriented with strong organizational skills </li><li> Comfortable using online tools and booking platforms </li><li> Positive attitude and willingness to learn </li><li> Previous customer service or travel experience is a plus, but not required </li></ul>What We Offer<ul><li> Flexible remote work environment </li><li> Ongoing training and professional development </li><li> Supportive team culture </li><li> Opportunities for growth within the company </li></ul>How to Apply If you’re passionate about customer service and helping others create memorable travel experiences, we’d love to hear from you.

Camirand Travel

Customer Service Travel Coordinator

Communication Skills

Customer Relations

Customer Support/Service

Detail Oriented

Organizational Skills

Record Keeping

Resolve Customer Issues

Time Management

Travel Planning

Manatal

Minimum of 3 years lab experience at the bench with a strong understanding of core applications in molecular biology, cell biology, protein biochemistry, or related fields within a life science, research, or clinical setting. Additionally, the role will lead instrument demonstrations and trainings, and presentations at customer laboratories, acting as the regional technical product expert.

Job Description:
JOB OBJECTIVE:     Provide on-site and remote technical support and expertise to customers in collaboration with Regional Management. This role will offer technical advice, troubleshoot, recommend products, and deliver solutions using Promega's instruments, automated platforms, and manual applications. Additionally, the role will lead instrument demonstrations and trainings, and presentations at customer laboratories, acting as the regional technical product expert. Collaboration with Technical Service and Application Scientists to coordinate additional support for scientists and collaborators in the region is also a key responsibility. CORE DUTIES: Field and Demo Related Duties: 1.    Develop and deliver product and instrument demonstrations and workshops at customer laboratories and remotely, serving as the technical product expert in the region. Provide technical advice, product recommendations, and troubleshooting, while identifying additional applications for Promega products. 2.    Deliver instrument, reagent, and software trainings in both English and Spanish for distributors and direct customers, both in-person and online platforms. 3.    Provide high-level technical support for Promega’s product line, aligning solutions with customer applications and fields of interest. 4.    Collaborate with distributors to develop and deliver customer workshops and technical seminars on key Promega products and related applications. 5.    Partner with the regional sales team to address questions about Promega products and technologies. Work with corporate Technical Service to report customer feedback, incidents, and assist with customer inquiries.  6.    Offer pre- and post-sales support as required. 7.    Coordinate in-field demonstrations with Sales, Technical Support, and Marketing teams, providing feedback on customer requirements, demo success, and competitor comparisons. Collect customer information and provide feedback to Regional manager. 8.    Collaborate cross-functionally with departments like Sales, Marketing, Technical Support, and R&D to improve the design, application, and support of Promega products. 9.    Stay current with new technologies to provide informed recommendations and troubleshoot customer questions, delivering information in a professional manner. 10.    Complete the recurring Life sciences training every year to provide informed support to distributors and direct customers, and strengthen positioning of Promega products. 11.    Adapt and create product presentations in both English and Spanish, identifying potential customers for these applications. 12.    Communicate with the Regional Commercial Manager on customer needs, feedback, competitor product usage, and activities related to products and customers. 13.    Report customer opportunities to the Regional Commercial Manager. 14.    Support the implementation of automated and manual solutions for customers through remote assistance and on-site visits. 15.    Assist with product introductions, ensuring smooth transitions and providing hands-on and remote support as needed, during testing and validation phases. 16.    Provide detailed reports after every customer visit, demonstration, workshop, and training session, and include the information in CRM. 17.    Attend meetings and seminars in distributor and direct countries. Assist with trade shows, present seminars, and participate in related events. 18.    Complete Promega training programs such as Prometech (virtual and in-person), LMS courses, and instrument training. 19.    Contribute to cross-functional corporate teams by providing customer feedback and product-related reports. 20.    Demonstrate inclusion through their own words and actions, and is accountable for a safe workspace. Acts with kindness, curiosity and respect for others. 21.    Embracing and being open to incorporating Promega’s 6 Emotional & Social Intelligence (ESI) core principles in daily work. 22.    Understands and complies with ethical, legal and regulatory requirements applicable to our business. KEY QUALIFICATIONS:  1.    Strong presentation skills with the ability to deliver formal and informal presentations, and effectively address customer questions on the spot. 2.    Technical proficiency with a focus on staying updated with Promega products and their related applications. 3.    Customer-focused with a strong commitment to supporting customers and distributors. 4.    Willingness to travel up to 50%, occasionally on short notice. 5.    Excellent problem-solving abilities with the capability to troubleshoot and resolve complex issues. 6.    Strong organizational skills with the ability to prioritize tasks, manage multiple projects, meet deadlines, handle changing priorities, and frequent interruptions.  7.    MS or PhD in molecular biology, cell biology, biochemistry, or a related life science field. 8.    Fluency in both Spanish and English (spoken and written). 9.    Experience in forensic/paternity testing, including the use of capillary electrophoresis instruments and STR chemistry, and analyzing data with GeneMarker or GeneMapper software. 10.    Minimum of 3 years lab experience at the bench with a strong understanding of core applications in molecular biology, cell biology, protein biochemistry, or related fields within a life science, research, or clinical setting. 11.    Ability to discuss technical theory and principles of experimental design, techniques, and results in a clear and professional manner. 12.    Excellent verbal and written communication skills, including the ability to communicate with customers and staff via telephone, email, and in person, and effectively write instructions and reports. 13.    Proficiency with computer programs including, but not limited to, Windows, Word, Excel, PowerPoint, Artificial Intelligence, with the ability to learn and apply new tools as needed. 14.    Experience handling biological samples, including potentially infectious materials, with a sound understanding of appropriate biosafety techniques. 15.    Ability to create and deliver technical presentations and seminars, and provide support materials for demonstrations and product support. Previous teaching or technical training experience is a plus. 16.    Must have a valid driver’s license and passport for international travel, and a US VISA (if not a US resident).  PREFERRED QUALIFICATIONS:  1.    Experience with laboratory equipment and robotic platforms. 2.    Proven conflict resolution and negotiation skills. 3.    Experience in roles requiring customer interaction and product support in the life sciences or clinical industry (e.g., Technical Service, Sales, Marketing, Product Management). 4.    Residency in location easily accessible to the region  PHYSICAL DEMANDS:  1.    Ability to operate standard laboratory equipment. 2.    Ability to wear safety equipment and adhere to safety protocols while working in the laboratory. 3.    Ability to move and transport packages weighing up to 50 lbs. 4.    Ability to remain stationary (stand) for extended periods of time. 5.    Ability to drive and travel internationally. At Promega, we value diversity and strive to create an inclusive workplace. We are proud to be an Equal Opportunity Employer, making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected class.

Promega

Regional Technical Consultant, Mexico & CAC

Artificial Intelligence (AI)

Biochemistry

Biology

Cell Biology

Clinical Research

Computer Skills

Conflict Resolution

Cross-Functional

Customer Relationship Management (CRM)

Customer/Client Research

Develop and Maintain Customers

Distribution Channel

Diversity

Driver's License

English Language

Establish Priorities

Experiment Design

Identify Issues

Laboratory

Laboratory Equipment

Legal

Lift/Move 50 Pounds

Marketing

Microsoft Excel

Microsoft PowerPoint

Microsoft Windows Operating System

Microsoft Word

Molecular Biology

Multitasking

Negotiation Skills

On Site Support

Post-Sales

Pre-Sales

Presentation/Verbal Skills

Problem Solving Skills

Product Demonstration

Product Management

Product Positioning

Product Support

Product/Service Launch

Project/Program Management

Regional Sales

Regulatory Requirements

Reporting Skills

Research & Development (R&D)

Safety Equipment

Safety/Work Safety

Sales

Sales Demonstration

Sales Presentation

Sales Support

Scientific Research

Seminars

Software Design

Spanish Language

Technical Consulting

Technical Delivery

Technical Marketing

Technical Presentation

Technical Sales

Technical Support

Trade Shows

Training Program

Training/Teaching

Validation Testing

Willing to Travel

Writing Skills

[AW]-iCims

The Vacation Sales Agent works with popular local ports, and attends events such as trade shows, festivals, and conferences to connect with the public as a brand ambassador for Travel + Leisure. Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.

We Put the World on VacationTravel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. <div><div>Job Summary </div><div> </div><div>The Vacation Sales Agent works with popular local ports, and attends events such as trade shows, festivals, and conferences to connect with the public as a brand ambassador for Travel + Leisure. In this sales-based role, engages in face-to-face conversations with prospective customers and share information about the vacation club experience. Invites and incentivizes guests to attend award-winning vacation ownership presentations. <div>We are currently hiring for the Ceiba and San Juan Location located at: Port of Ceiba: <a href="https://www.bing.com/ck/a?!&&p=8c11eb1b8acbb255d07ad7762e142487ca4297e433b6c47bfd36641d32d0cd28JmltdHM9MTc3NzMzNDQwMA&ptn=3&ver=2&hsh=4&fclid=17ff47d8-04f8-6058-0611-50eb05e9611d&u=a1L21hcHM_Jm1lcGk9MH5-RW1iZWRkZWR-QWRkcmVzc19MaW5rJnR5PTE4JnE9Q2VpYmElMjBGZXJyeSUyMFRlcm1pbmFsJnNzPXlwaWQuWU44MTQ3eDE0ODY5NjMwMzQzNDEyMzQzMzg5JnBwb2lzPTE4LjIyOTk3MjgzOTM1NTQ3Xy02NS42MTgzNjI0MjY3NTc4MV9DZWliYSUyMEZlcnJ5JTIwVGVybWluYWxfWU44MTQ3eDE0ODY5NjMwMzQzNDEyMzQzMzg5fiZjcD0xOC4yMjk5NzN-LTY1LjYxODM2MiZ2PTImc1Y9MSZGT1JNPU1QU1JQTA&ntb=1" rel="nofollow noopener noreferrer" target="_blank">Marina Dr, Roosevelt Roads, Ceiba 00735, Puerto Rico</a>Port of Old San Juan: Pier 2, Paseo de la Princesa, San Juan, 00901, Puerto Rico</div></div><div>How You'll Shine: </div><div><ul><li>Serve as a positive and professional brand ambassador for Travel + Leisure </li></ul></div><div><ul><li>Greet, present, and incentivize prospective customers to attend a sales-preview tour </li></ul></div><div><ul><li>Screen and qualify potential customers based on company guidelines </li></ul></div><div><ul><li>Make vacation package sales and collect payment on site. </li></ul></div><div> </div><div>Responsibilities include, but are not limited to: </div><div><ul><li>Make vacation package sales and collect payment on site in accordance with all company policies, compliance standards and regulatory requirements while maintaining minimum performance goals  </li></ul></div><div><ul><li>Attend all scheduled training sessions and department meetings, keep current on marketing information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually. (20%) </li></ul></div><div> </div><div>What You’ll Bring </div><div><ul><li>High school diploma or GED. </li></ul></div><div><ul><li>Excellent communication skills and a strong customer focus. </li></ul></div><div><ul><li>Sales-minded professionalism. </li></ul></div></div><div><div><ul><li>Hospitality, sales or marketing experience. </li></ul></div><div><ul><li>Ability to overcome challenges and objections. </li></ul></div><div><ul><li>Ability to work in a goal and performance-based environment. </li></ul></div><div> </div></div>   How You'll Be Rewarded:We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. <ul><li>Medical</li><li>Dental</li><li>Vision</li><li>Flexible spending accounts</li><li>Life and accident coverage</li><li>Disability</li><li>Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)</li><li>Wish day paid time to volunteer at an approved organization of your choice</li><li>401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)</li><li>Legal and identify theft plan</li><li>Voluntary income protection benefits</li><li>Wellness program (subject to provider availability)</li><li>Employee Assistance Program</li></ul> Where Memories Start with YouHospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

Travel + Leisure Co.

Vacation Sales Agent

Conferences

Corporate Policies

Customer Experience

Employee Assistance Plan

Flexible Spending Accounts

High School Diploma

Industry/Trade Analysis

Performance Goal Setting

Regulatory Compliance

Sales Prospecting

Travel Industry

PageUp

The Community Marketing Agent works with popular local attractions such as malls or theme parks and attends events such as trade shows, festivals, and conferences to connect with the public as a brand ambassador for Wyndham Destinations. Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.

We Put the World on VacationTravel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Job SummaryThe Community Marketing Agent works with popular local attractions such as malls or theme parks and attends events such as trade shows, festivals, and conferences to connect with the public as a brand ambassador for Wyndham Destinations. In this sales-based role, engages in face-to-face conversations with prospective customers and share information about the vacation club experience. Invites and incentivizes guests to attend award-winning vacation ownership presentations.Essential Job Responsibilities<ul><li>Serve as a positive and professional brand ambassador for Wyndham Destinations</li><li>Greet, present, and incentivize prospective customers to attend a sales-preview tour</li><li>Screen and qualify potential customers based on company guidelines</li><li>Make sales-tour reservations and collect required deposits</li></ul>Responsibilities include, but are not limited to:<ul><li>Greet, present and incentivize prospective customers to attend a sales presentation in accordance with all company policies, compliance standards and regulatory requirements while maintaining minimum performance goals (80% time)</li><li>Attend all scheduled training sessions, department meetings, keep current on marketing information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually. (20%)</li></ul>Travel RequirementsNo travel required outside of the home site’s areaMinimum Requirements and QualificationsSales and/or marketing experience is preferred, not required. Must maintain production standards.Education<ul><li>High School Diploma or equivalent is required.</li></ul>Training requirements <ul><li>None</li></ul>Knowledge and skills <ul><li>Clear and concise written and verbal communication skills. Ability to work in a team environment within a shared space.</li></ul>Technical Skills<ul><li>Proficient in MS Excel, MS Word, general computer skills and smart devices.</li></ul>Job experience <ul><li>1 to 3 years of sales and/or marketing experience is preferred, not required.</li></ul>Experience equivalent to the education requirement may be accepted in lieu of the education requirement.   How You'll Be Rewarded:We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. <ul><li>Medical</li><li>Dental</li><li>Vision</li><li>Flexible spending accounts</li><li>Life and accident coverage</li><li>Disability</li><li>Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)</li><li>Wish day paid time to volunteer at an approved organization of your choice</li><li>401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)</li><li>Legal and identify theft plan</li><li>Voluntary income protection benefits</li><li>Wellness program (subject to provider availability)</li><li>Employee Assistance Program</li></ul> Where Memories Start with YouHospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

Concierge Marketing Agent - Margaritaville Rio Mar

Amusement Parks

Team Player

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Travel Jobs in San Juan, PR

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Customer Service Travel Coordinator Camirand Travel

Regional Technical Consultant, Mexico & CAC Promega

Vacation Sales Agent Travel + Leisure Co.

Concierge Marketing Agent - Margaritaville Rio Mar Travel + Leisure Co.

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