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We serve the luxury travel niche, curating journeys that embrace luxury and slow travel—savoring each moment, immersing in culture, and valuing quality over speed. We're seeking a passionate Remote Travel Customer Service Agent to delight clients and ensure every journey is seamless magic.

Remote Travel Customer Service AgentWe're seeking a passionate Remote Travel Customer Service Agent to delight clients and ensure every journey is seamless magic.Responsibilities<ul><li>Connect with clients to understand their needs, resolve issues, and exceed expectations on every trip detail.</li><li>Handle inquiries via email, chat, phone—transforming concerns into a happy yes.</li><li>Spot trends in client feedback to refine services and personalize support for luxury escapes.</li><li>Optimize response funnels, minimizing delays and boosting satisfaction scores.</li><li>Nurture relationships post-booking, ensuring smooth travels from itinerary to homecoming.</li><li>Deliver top-tier, high-touch service with empathy, expertise, and a smile </li></ul>Nice to Have<ul><li>Travel industry savvy and AI tools for quick personalization (preferred, not required - zero experience also welcomed</li><li>Stellar communication skills.</li><li>Experience with social media platforms</li></ul>What You Get<ul><li>Fully remote work</li><li>Comprehensive onboarding and training</li><li>Great team atmosphere</li><li>Big growth potential</li></ul>Who We Are We serve the luxury travel niche, curating journeys that embrace luxury and slow travel—savoring each moment, immersing in culture, and valuing quality over speed.Ready to be the hero behind epic adventures? Apply now and elevate your career!

Dream Voyages

Remote Travel Customer Service Agent

Artificial Intelligence (AI)

Communication Skills

Customer Support/Service

Customer/Client Research

Needs Assessment

Problem Solving Skills

Social Media

Travel Industry

Work From Home

Manatal

Partner with Branch Manager to identify revenue streams with our current base and service specialist engagement Develop proposals for customers to resolve existing pest issues while also proposing additional enhancements to pest household services. This includes assessing customers" needs by consulting with the customer and performing an analysis using expert knowledge of the company"s products and services that result in the sales of the Organization"s pest control solutions.

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!For more information about our benefits, see below!We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world"s leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."What do our Pest Control Consultants do?The primary purpose of this role is to sell the company"s Residential Pest Management Services and Products to new and existing residential customers, while maintaining a customer-focused service to grow the business. You'll be the face of our national brand to your local community, and your clients will count on you to protect their homes and their families. This includes assessing customers" needs by consulting with the customer and performing an analysis using expert knowledge of the company"s products and services that result in the sales of the Organization"s pest control solutions.Responsibilities include but are not limited to the following:<ul><li>Visually inspect homes for pests, pest harborage, pest entries, etc. Based on assessment findings, sell pest control solutions as well as preventative maintenance for residential customers</li><li>Collaborate with our Customer Service Center, Inside Sales department, and Technicians for increased opportunities</li><li>Partner with Branch Manager to identify revenue streams with our current base and service specialist engagement Develop proposals for customers to resolve existing pest issues while also proposing additional enhancements to pest household services</li><li>Complete Home diagram using Sales CRM and provided to ensure clear understanding of customer home and possible challenges</li><li>Follow up on past proposals to close sales opportunities</li><li>Provide expert knowledge to new service installations to ensure the job is completed satisfactorily</li><li>Complete daily activities and sales performance using the company sales CRM</li></ul>Essential Job Functions:We're not going to sugarcoat it. The essential functions of this job have some physical demands (of course, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Here's what we mean:<ul><li>You've got to be able to move up to 10 lbs. regularly and 11-20 lbs. frequently, whether that's lifting, carrying, pushing, pulling, or otherwise repositioning objects</li><li>You'll move around a lot - regularly sitting, climbing, balancing, stooping, kneeling, crouching, and crawling. You'll go up and down stairs, ladders, scaffolding, ramps, and poles. And you'll need to keep your balance when walking, standing, or crouching on narrow, slippery, or moving surfaces. (You'll definitely get your steps in.)</li><li>You must be comfortable dealing with different pests (spiders, flies, mosquitos, rodents, etc.), as well as being required to go into small spaces such as basements, crawl spaces, attics, etc.</li><li>You must be able to safely operate a motor vehicle and make sure it and all other equipment is kept clean</li><li>Sometimes you'll need to wear personal protective equipment (PPE), like an OSHA-compliant respirator, and you'll need to be okay with regularly working in confined spaces, narrow aisles, or passageways (you know, where critters live)</li></ul>What do you need?<ul><li>High school diploma or equivalent</li><li>A valid driver's license from your current state of residence (Company vehicle and gas card provided)</li><li>Strong social, customer service, and communication skills - in fact, we'd be really impressed if you came to this role with related experience and/or training in sales.</li><li>Prefer at least 1-2 years of pest technician or sales experience</li><li>Travel up to 100% of time within assigned territory(s)</li></ul>Why Choose Us?A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.Below you"ll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.Click here to read more about our Total Rewards Program which includes:Professional and Personal Growth<ul><li>Multiple avenues to grow your career</li><li>Training and development programs available</li><li>Tuition Reimbursement benefits (for FT Colleagues)</li></ul>Health and Wellness<ul><li>Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1</li><li>Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more</li></ul>Savings and Retirement<ul><li>401(k) retirement plan with company-matching contributions</li></ul>Work-Life Balance<ul><li>Vacation days & sick days</li><li>Company-paid holidays & floating holidays</li><li>A company mindset that prioritizes health, safety, and flexibility</li></ul>We are looking for individuals who want to make a difference where our customers live and work.  Is that you?This company is a Drug Free workplace.Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.California residents click here to review your privacy rights.It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.

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Travel Jobs in Waterloo, IA

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