Service Center Support PT FedEx Freight CorporationService Center Support PTEffingham, IL$19.23–$22.51 / hourESSENTIAL FUNCTIONS: Perform administrative/clerical functions, including but not limited to, maintaining files, copying, imaging, answering phones, data entry, sorting/ distributing mail and/or packages Verify and complete required documentation and reports Provide accurate information and assistance to customers, which includes determining pick-up and/or delivery needs, problem resolution, updating systems to meet customer special handling requirements, selling company services and provide potential leads to sales Enter freight shipment information into computer system to include, but not limited to, accurately status shipments, generate freight bills and/or correct freight bills, etc. QUALIFICATIONS: High school diploma or GED Two years general office experience preferred One year customer service experience, preferred Previous transportation experience preferred Strong phone and interpersonal skills Ability to count and perform basic math, with or without a calculator Strong written and verbal communication skills Ability to comprehend the various FedEx service products to assist in determining customers' needs Ability to use general office equipment, e.g.
Admission and Records Specialist Lake Land CollegeAdmission and Records SpecialistMattoon, ILEssential Job Functions: Provide exemplary customer service by phone, mail, email, online chat or in person; interacting with a broad range of campus partners, both internal and external, to support students, faculty, staff and the community. Responsible for overall student registration processes, including but not limited to student registration issues, drops/adds/withdrawals and interpreting blocks; problem solve student issues and effectively interact across departments to provide resolutions.