To qualify, applicants must possess a High School Diploma or GED and the following qualifications: Customer service skills sufficient to provide courteous, prompt, and accurate information to clients, staff and other stakeholders in person, on the phone, through email and other written or electronic correspondence. Data entry performance using Microsoft Office or similar data entry system sufficient to enter data into specific fields, receive, review and compare source documents to database information including locating, identifying, and correcting data entry errors.