Duties include creating and processing forms/letters, data entry and accounting, setting up/closing client records, receptionist duties, communicating with a variety of internal and external individuals/groups, scheduling and taking minutes at meetings, basic technical computer assistance, ordering/organizing/inventory of supplies and related functions. Interacts with the public, vendors, others in the work unit, across units and with other agencies in person, on-line, or via telephone to exchange general information related to the Department's/Office's programs and activities; explains processes and requirements; receives and responds to complaints of both a routine and confidential nature requiring knowledge of policies, procedures, activities, and rules regarding data privacy.