Answer questions from the public and other agencies in regards to administrative procedures, perpetual care cemeteries, athlete agents, notary, service of process, and scrap metal dealer registrations • Serve as the main administrative contact for the Division (answering phones, completing purchase requests, etc.) • Complete special projects as assigned by Directors and Assistant Secretary of State. Duties include but are not limited to: • Learn and use the Agency's proprietary Administrative Bulletin and Code, Star, and Athlete Agent databases, including entry of all rule filings, code uploads, cemetery reports, and athlete agent registrations.