The PSR is responsible for managing front desk responsibilities including maintaining patient flow, scheduling appointments, appropriately handling phone calls which may include entry into the medical record, validating insurance eligibility, entering demographics, insurance, and other pertinent information into the clinic and hospital patient accounting systems, and determining and collecting time of service payments and/or past due balances at the time of appointment. Responsible for maintaining MCRHC's medical records which includes assembling paper charts, analyzing and abstracting patient records, handling release of information requests, processing of incomplete records according to organizational policies.