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The billing/collections clerk is responsible for the accurate and timely completion and submission of Medicare, Medicaid, private payer and patient billing, and accounts receivable tracking and follow-up. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US.

Job Description Summary The billing/collections clerk is responsible for the accurate and timely completion and submission of Medicare, Medicaid, private payer and patient billing, and accounts receivable tracking and follow-up. Essential Job Functions/Responsibilities <ul><li>Accurately enters patient billing data, including visit charges and supply charges, into the information system. </li><li>Accurately processes and bills Medicare, Medicaid, private payer and patient claims in accordance with payer requirements and organization policy. </li><li>Assists in the preparation of monthly billing and accounts receivable reports. </li><li>Maintains accurate Medicare and Medicaid billing analysis reports. </li><li>Maintains complete and accurate billing and accounts receivable records. </li><li>Prepares Medicare, Medicaid, private payer and patient remittances for data entry. </li><li>Alerts appropriate management team members regarding late or missing documents required for billing. </li><li>Assists with the collection of receivables by monitoring accounts receivables, resubmitting bills to overdue accounts, and alerting the billing manager of seriously overdue accounts. </li><li>Establishes and maintains positive working relationships with patients, payers, and other customers. </li><li>Maintains the confidentiality of patient and organization information at all times. </li><li>Performs other specific projects relating to billing, data entry, and computer operations as required. </li></ul>The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description. Position Qualifications <ul><li>At least two (2) years' experience in health care data entry, preferably in home health care systems. </li><li>At least one (1) year of previous health care related billing experience, preferably in home health care billing. </li><li>Able to use IBM-compatible systems and equipment. </li><li>Is a high school graduate or equivalent, two (2) years college preferred. </li></ul> Skills Required <ul><li>Organization </li><li>Attention to detail </li></ul> The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

Pennant Services

Billing Staff

Accounts Receivable

Analysis Skills

Billing

Billing Records

Computer Operations

Credit and Collections

Data Entry

Detail Oriented

Healthcare

High School Diploma

Home Care

Hospice Care

IBM Systems

Information Assets

Information Technology & Information Systems

Medicaid

Medical Billing

Medical Records

Medicare

Past Due Accounts

Patient Confidentiality

Time Management

Broadbean

UNKNOWN

This position is responsible for processing all release of information (ROI) specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies.

<div class="content-intro">Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.  By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.</div>This position is responsible for processing all release of information (ROI) specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. This position travels 75% or more of their timePosition Highlights:<ul><li>Full-Time: Monday-Friday 8:00AM-4:30 PM MST</li><li>Location: This role will be performed at 2 locations St. George & Cedar City, UT</li><li>Comfortable working in a high-volume production environment.</li><li>Documenting information on multiple platforms using two computer monitors.</li><li>Full Benefits: PTO, Health, Vision, Dental Insurance, & 401k Savings Plan and tuition Assistance </li></ul> You will:<ul><li>Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.</li><li>Maintain confidentiality and security with all privileged information.</li><li>Maintain working knowledge of Company and facility software.</li><li>Adhere to the Company's and Customer facilities Code of Conduct and policies.</li><li>Inform manager of work, site difficulties, and/or fluctuating volumes.</li><li>Assist with additional work duties or responsibilities as evident or required.</li><li>Consistent application of medical privacy regulations to guard against unauthorized disclosure.</li><li>Responsible for managing patient health records.</li><li>Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.</li><li>Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.</li><li>Ensures medical records are assembled in standard order and are accurate and complete.</li><li>Creates digital images of paperwork to be stored in the electronic medical record.</li><li>Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.</li><li>Answering of inbound/outbound calls.</li><li>May assist with patient walk-ins.</li><li>May assist with administrative duties such as handling faxes, opening mail, and data entry.</li><li>May schedules pick-ups.</li><li>Assist with training associates in the HIS I position.</li><li>Generates reports for manager or facility as directed.</li><li>Must exceed level 1 productivity expectations as outlined at specific site.</li><li>Participates in project teams and committees to advance operational strategies and initiatives as needed.</li><li>Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training.</li><li>Other duties as assigned.</li></ul> What you will bring to the table: <ul><li>High School Diploma or GED.</li><li>Must be 18 years of age or older.</li><li>Able to travel local/regionally 75% or more of the time.</li><li>Ability to commute between locations as needed.</li><li>Able to work overtime during peak seasons when required.</li><li>1-year Health Information related experience</li><li>Meets and/or exceeds Company's Productivity Standards</li><li>Basic computer proficiency.</li><li>Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.</li><li>Professional verbal and written communication skills in the English language.</li><li>Detail and quality oriented as it relates to accurate and compliant information for medical records.</li><li>Strong data entry skills.</li><li>Must be able to work with minimum supervision responding to changing priorities and role needs.</li><li>Ability to organize and manage multiple tasks.</li><li>Able to respond to requests in a fast-paced environment.</li></ul>Bonus points if:<ul><li>Previous production/metric-based work experience.</li><li>In-person customer service experience.</li><li>Ability to build relationships with on-site clients and customers.</li><li>Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.</li></ul>We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices.<div class="content-conclusion">To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement <a href="https://www.datavant.com/eeo-commitment-statement" rel="nofollow">here</a>. <a href="https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal" rel="nofollow noopener noreferrer" target="_blank">Know Your Rights</a>, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.  At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it <a class="c-link c-link--underline" href="https://peopleteam.datavant.com/portal/en/newticket?departmentId=248697000248790029&layoutId=248697000248795462" rel="nofollow noopener noreferrer" target="_blank">here,</a> by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it <a href="https://app.tango.us/app/workflow/Greenhouse--Locating-Requisition-ID-2c7d618c8a8a423da4330ff12330695e" rel="nofollow noopener noreferrer" target="_blank">here</a>. Requests for reasonable accommodations will be reviewed on a case-by-case basis. <div><div><div><div>For more information about how we collect and use your data, please review our <a href="https://www.datavant.com/privacy-policy" rel="nofollow noopener noreferrer" target="_new">Privacy Policy</a>.</div></div></div></div> </div>

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Billing Staff Pennant Services

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