UNKNOWN

FEED

This is an entry-level position perfect for someone looking to start a career in the booming home services and renewable energy industries. Team Collaboration: Coordinate with the sales and installation teams to ensure a smooth experience for the customer from start to finish.

AO Prado is a premier home services provider in Wyoming, specializing in Solar, HVAC, and Roofing solutions. We are dedicated to helping our neighbors improve their homes with sustainable energy and high-quality comfort systems. We are looking for a motivated, friendly individual to join our Sheridan team and serve as the first point of contact for our valued customers.<h5>Role Summary</h5>As a Customer Service Representative, you will be the face and voice of AO Prado. This is an entry-level position perfect for someone looking to start a career in the booming home services and renewable energy industries. No prior experience in solar or HVAC is required—we provide full training on our products and services!<h5>Key Responsibilities</h5><ul><li>Customer Support: Greet customers in person and answer incoming phone calls with a helpful and professional attitude.</li><li>Scheduling: Assist with booking and confirming appointments for our solar, HVAC, and roofing technicians.</li><li>Inquiry Management: Provide basic information to homeowners about our services, warranties, and maintenance plans.</li><li>Data Entry: Maintain accurate customer records in our system, ensuring all contact information and service histories are up to date.</li><li>Team Collaboration: Coordinate with the sales and installation teams to ensure a smooth experience for the customer from start to finish.</li></ul><h5>Qualifications</h5><ul><li>Education: High school diploma or equivalent.</li><li>Communication: Excellent verbal and written communication skills; you should enjoy talking to people!</li><li>Computer Skills: Basic proficiency with Microsoft Office (Word/Excel) and the ability to learn new scheduling software.</li><li>Reliability: Strong organizational skills and the ability to be punctual for in-person shifts in Sheridan.</li><li>Mindset: A positive "can-do" attitude and a willingness to learn about technical trades like roofing and solar energy.</li></ul><h5>Work Environment & Schedule</h5><ul><li>Type: Full-time or Part-time, In-person.</li><li>Location: Our office in Sheridan, WY.</li><li>Physical Requirements: Primarily a desk-based role, requiring long periods of sitting and phone interaction.</li></ul>

AO Prado

Customer Service Representative

Alternative Energy

Communication Skills

Computer Skills

Customer Experience

Customer Support/Service

Data Entry

HVAC

Maintenance - HVAC

Microsoft Excel

Microsoft Office

Microsoft Word

Organizational Skills

Physical Demands

Presentation/Verbal Skills

Roofing

Sales

Solar Power

Telephone Skills

Track Customer Issues

Training/Teaching

Writing Skills

Hire Recruits

OTHER

CVP is an award-winning healthcare and next-gen technology and consulting services firm solving critical problems for healthcare, national security, and public sector clients. Provide excellent customer service when interacting with Veterans, their families, and VA staff, demonstrating the VA's core values of Integrity, Commitment, Advocacy, Respect, and Excellence (ICARE).

HOUR

Overview:
CVP is seeking Medical Support Assistant to join our team in providing administrative support services to the Sheridan VA Health Care System in Sheridan, Wyoming. Working hours are Monday-Friday between 7:00am – 4:30pm (8-hour shifts), excluding federal holidays. This role is primarily remote but may call for on-site support as needed.  As an Medical Support Assistant, you will coordinate care between VA and community providers, schedule appointments, and ensure Veterans receive timely and appropriate care.  Position Pays:<ul><li>Hourly Pay: $19.14/hr</li><li>Health & Wellness: $5.09/hr (can opt for cash in lieu of benefits)</li></ul>

Responsibilities:
<ul><li>Coordinate and authorize Veteran care with community providers that the VA does not supply or cannot supply in a timely manner</li><li>Process community care consults properly via HealthShare Referral Manager (HSRM) and Provider Profile Management System (PPMS) systems</li><li>Schedule appointments and coordinate care in accordance with VHA Directive 1230 (Outpatient Scheduling and Process Procedures) and VHA Directive 1232 (Consult Management)</li><li>Complete scheduling actions within three (3) business days of receipt of order from provider with a target of 20 scheduling actions per day</li><li>Process administrative notes for consults, no-shows, cancellations, and "unable to reach" situations with accuracy and appropriateness</li><li>Resolve appointments within 2 business days if there is a no-show or cancellation</li><li>Provide excellent customer service when interacting with Veterans, their families, and VA staff, demonstrating the VA's core values of Integrity, Commitment, Advocacy, Respect, and Excellence (ICARE)</li><li>Validate and update patient demographic information, including phone numbers, addresses, emergency contacts, and insurance information</li><li>Screen and receive phone calls in a courteous and timely manner, answering phones within 5 rings while following appropriate telephone etiquette</li><li>Maintain National TeleOncology Clinic profile management, completing grid access requests and provider grid changes in a timely and accurate manner</li><li>Ensure patient privacy and confidentiality by maintaining all patient information in compliance with Privacy Act, HIPAA, and VA regulations</li><li>Operate VA computer systems including VISTA, CPRS, CTM, HSRM, PPMS, and Microsoft Office applications</li><li>Collaborate with providers and staff on interdisciplinary care teams to ensure coordinated patient care</li><li>Review and use data from reports to collaborate with team members for patient appointments</li><li>Complete all mandatory annual training requirements and maintain compliance with VA policies and procedures</li><li>Perform other administrative duties as assigned</li></ul>

Qualifications:
<ul><li>High School diploma or GED equivalent required</li><li>Minimum of 6 months customer service experience</li><li>Type at least 50 WPM (Must complete typing test)</li><li>Knowledge of basic medical terminology; experience in the medical field required</li><li>Oral and written proficiency in English</li><li>Basic computer skills and proficiency with Microsoft Office products (Excel, Word, Outlook & Teams)</li><li>Ability to successfully undergo a Government-sponsored background investigation (US Citizenship required)</li><li>No health or physical disability restrictions that interfere with the performance of assigned duties</li></ul>Location:Office of Community Care (OCC): 1898 Fort Road Sheridan, WY 82801 *This is a primarily remote position, must live within 50 miles of OCC for occasional on-site training and support*  About CVP CVP is an award-winning healthcare and next-gen technology and consulting services firm solving critical problems for healthcare, national security, and public sector clients. We help organizations achieve lasting transformation. CVP is an Equal Opportunity Employer dedicated to actively recruiting individuals and providing advancement opportunities based on merit and legitimate job qualifications. We ensure that all associates receive equal opportunities based on their personal qualifications and job requirements. CVP strictly prohibits any form of discrimination or harassment. At CVP, we cultivate a work environment that encourages fairness, teamwork, and respect among all associated. We are committed to maintaining a workplace where everyone can grow both personally and professionally.

Customer Value Partners

Medical Support Assistant

Administrative Skills

Background Investigation

Calendar Management

Community Providers

Computer Systems

Consulting

Demographics

English Language

Government

Government Funding

HIPAA (Health Insurance Portability and Accountability Act)

Healthcare

Insurance

Maintain Compliance

Medical Assistance

Medical Office Administration

Medical Records

Medical Terminology

Medical Treatment

Microsoft Outlook

Microsoft Product Family

On Site Support

Outpatient Care

Patient Care

Patient Confidentiality

Problem Solving Skills

Regulations

Regulatory Compliance

System Operations

Team Player

Time Management

Typing

United States Citizen

Windows Vista

[AW]-iCims

TEMPORARY

What you will accomplish: Support project logistics for project/task managers regarding project needs; assisting with preparation of and updates to project schedules; coordinating and scheduling staff for fieldwork; arranging travel, vehicles, equipment, and supplies for staff; collecting safety forms and expense receipts, and assisting staff with expense reporting. Our Vision (the North Star): Help drive SWCA to be the best workplace and industry leader in sustainability, bringing sound science and creative solutions to global environmental challenges while maintaining a dedication to employee-ownership.

About the opportunity:
 SWCA Environmental Consultants seeks a Logistics Assistant to our Sheridan, Wyoming operations and field staff.  The ideal candidate is a proactive, organized problem solver with strong communication skills, dedicated to supporting a diverse team of technical specialists for smooth and efficient operations. This position is responsible for providing supporting to our Operations Administrator in office administrative support, office reception, travel logistics coordination, document production, project and business development coordination, and potentially serve as an office safety representative. This is a temporary, hourly, non-exempt position, starting in June 2026 and running until the end of August 2026. This role will be based out of the Sheridan, Wyoming office and will report into our Operations Administrator for the Sheridan office. Application deadline: Our team will begin reviewing applications immediately, and interviews will be scheduled with qualified candidates on a rolling basis. The application process will remain open until we have received a robust pool of qualified candidates. Once we have identified suitable individuals, we may close the application process without prior notice. We appreciate the time and effort invested by all applicants and will carefully consider each submission. Our Vision (the North Star): Help drive SWCA to be the best workplace and industry leader in sustainability, bringing sound science and creative solutions to global environmental challenges while maintaining a dedication to employee-ownership. Core Values: We are #OneSWCA and collaborate across all our offices, programs, and disciplines. We are #AlwaysLearning, we #NeverSettle and #SWCAGivesBack. We are 100% employee-owned, and we build our success together. It is imperative for the successful candidate to fit SWCA's unique culture. Do you appreciate sustainability and environmental awareness? Is giving back to your community a priority? SWCA is a team of scientists, planners, technical experts, and corporate services professionals who are committed to our culture.  Purpose: Our company purpose is to preserve natural and cultural resources for tomorrow while enabling projects that benefit people today. You are invited to be a part of our success story.

What you will accomplish:
<ul style="margin-top:0in"><li>Support project logistics for project/task managers regarding project needs; assisting with preparation of and updates to project schedules; coordinating and scheduling staff for fieldwork; arranging travel, vehicles, equipment, and supplies for staff; collecting safety forms and expense receipts, and assisting staff with expense reporting.</li><li>Support health and safety compliance tasks, scheduling training courses, and monthly reporting.</li><li>Help track office inventory, maintenance, organization, and billing of field data and safety equipment, including technology asset management (e.g., field tablets and GPS equipment).</li><li>Help manage and organize safety gear, securing travel, outgoing and incoming forms, and data, tracking expenditures and reconciling billing.</li><li>Help manage a fleet of company-owned and rental vehicles and coordinating vehicle maintenance and repairs as needed.</li></ul>

Experience and qualifications for success:
Minimum Qualifications <ul style="margin-top:0in"><li>Minimum of a High School diploma or demonstrated equivalent.</li><li>Demonstrated ability to support operations, perform administrative work, work collaboratively and be organized</li><li>Ability to travel to and work from the Sheridan office up to three days a week.</li><li>Demonstrated proficiency in Microsoft Word, Excel, and PowerPoint (preferably Version 2010).</li></ul> Preferred Qualifications  <ul style="margin-top:0in"><li>Associate degree or higher in business, administration, office technology or a related field.</li><li>Up to three (3) months to one year of related administrative or logistical experience.</li><li>Experience with additional software applications such as Adobe Acrobat Professional.</li><li>Previous administrative assistant or related job experience in a related, project-based industry (e.g., environmental services, architecture & engineering, construction).</li><li>Experience supporting and coordinating marketing-related activities.</li></ul> Skills and Attributes <ul style="margin-top:0in"><li>Excellent communication, multi-tasking, and interpersonal skills with the ability to represent the company in a professional manner and meet tight deadlines in a fast-paced environment</li><li>Willingness to jump into various types of tasks and learn new things to support our team as needs arise</li><li>Experience with scheduling and meeting coordination.</li><li>Ability to write and communicate clearly.</li><li>Strong customer service approach and problem-solving ability.</li></ul>  SWCA is a 100% employee-owned company, and we build our success together. With offices across the United States, SWCA is one of the largest environmental compliance firms and ranks among Engineering News-Record’s Top 200 Environmental Firms. We offer a supportive, team-oriented work environment and competitive wages and benefits, including a 100% employee stock ownership plan (retirement). We are expanding our team in nationally, and are looking for motivated individuals who take pride in delivering high-quality project work. If you thrive in the pursuit of ensuring excellence and ownership in your work as well as collaborating in a dynamic team environment, this is a great opportunity for you!     If you need assistance accessing SWCA’s website, completing the online application, or require a confidential conversation related to the Americans with Disabilities Act, please contact us at accommodations@swca.com or call 1-480-581-5378. We are committed to providing an inclusive and supportive experience for all candidates. This contact information is specifically for accommodation requests; other inquiries will not receive a response.  SWCA is committed to salary equity and salary transparency for all its employees.  In alignment with this commitment, SWCA posts good faith pay ranges in all its advertised job postings to promote pay equity and transparency. An employee in this Sheridan-WY-based position can expect an hourly rate of $18.73 to $23.54. Actual pay within this range may depend on experience, qualifications, geographic location, client requirements where applicable, and other factors permitted by law.  Regular-status employees are also eligible for performance bonuses.  SWCA is proud to be an Equal Opportunity Employer and encourages women, minorities, individuals with disabilities, and veterans to apply. At SWCA Environmental Consultants, we celebrate diversity and are committed to creating an inclusive work environment. We strongly encourage candidates from all backgrounds, including those with diverse experiences and veterans, to apply. We believe that a diverse and inclusive workforce enhances creativity, innovation, and overall organizational success.  SWCA continues to invest deeply in career development programs, delivering our award-winning Career Landscape support resources to accelerate the growth of our staff. We recognize the valuable skills and experiences our internal team members bring to SWCA’s continued success. Qualified internal candidates are encouraged to apply and will be seriously considered for this position. We believe in promoting from within, where possible, providing our existing employees with compelling opportunities to advance their careers. #LI-CR1 #ind-swca

Typing Jobs in Sheridan, WY

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Customer Service Representative AO Prado

Medical Support Assistant Customer Value Partners

Administrative Assistant/Logistics Assistant SWCA Environmental Consultants

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