PERMANENT

FULL_TIME

ADAPTED_NOW

HOUR

Waste Control, a Waste Connections company, is seeking a reliable and customerfocused Customer Service Representative (CSR) to join our Longview, WA team. Respond to highvolume inbound calls and inperson inquiries regarding service requests, account changes, and general customer needs.

Waste Control - A Waste Connections Company.Location: Longview, WashingtonSchedule: Monday-Friday, 7:55 AM - 5:00 PMStarting Wage: $21.38 per hour Position OverviewWaste Control, a Waste Connections company, is seeking a reliable and customerfocused Customer Service Representative (CSR) to join our Longview, WA team. This role is ideal for someone who thrives in a fastpaced call center environment, enjoys problemsolving, and is committed to delivering exceptional service. As part of a decentralized, growthoriented organization, you'll have opportunities to learn, contribute, and advance within a supportive team culture. Key Duties & ResponsibilitiesCustomer Support & Communication<ul><li>Respond to highvolume inbound calls and inperson inquiries regarding service requests, account changes, and general customer needs.</li><li>Interview customers and accurately enter information into multiple computer systems.</li><li>Provide clear, professional communication to resolve service issues, answer questions, and promote goodwill.</li><li>Work collaboratively with other departments to resolve customer disputes and ensure service accuracy.</li></ul>Account & Service Processing<ul><li>Process orders for service installation, changes, discontinuation, and turnons.</li><li>Complete contract forms, determine service charges, collect deposits, and issue changeofaddress or discontinuance orders.</li><li>Perform data entry across multiple platforms with accuracy and attention to detail.</li></ul>Administrative & Operational Support<ul><li>Maintain organized files, documents, and customer records.</li><li>Assist with basic bookkeeping tasks in coordination with the accounting team.</li><li>Demonstrate proficiency in MS Word, Excel, email, and proprietary operational systems.</li><li>Helps Provide Lunch Coverage for Scale House employees.</li></ul>Sales & Service Promotion<ul><li>Identify customer needs and recommend new or additional services.</li><li>Delivers service in a manner that supports customer satisfaction and company reputation.</li></ul>Working Conditions<ul><li>Officebased environment with individual workstation, computer, telephone, and headset.</li><li>Fastpaced call center setting with repetitive tasks and minimal downtime between calls.</li><li>Noise levels may vary; calls may be monitored for quality assurance.</li><li>Extended periods of sitting, typing, and computer use are common.</li></ul>Minimum Job Requirements<ul><li>Ability to read, write, comprehend, and communicate effectively in English.</li><li>Bilingual In English and Spanish preferred.</li><li>High school diploma or equivalent preferred.</li><li>Minimum 2 years of customer service experience (call center experience preferred).</li><li>Proficiency with MS Word, Excel, email, and data entry systems.</li><li>Strong typing and 10key skills.</li><li>Excellent organizational, communication, and problemsolving abilities.</li><li>Ability to gather data, compile information, and prepare reports.</li></ul>What we offer our Employees.<ul><li>Competitive Compensation</li><li>Performance-based career growth potential</li><li>Medical, dental, and vision insurance plans</li><li>Income Protection Plans (Life Insurance, Short Term/Long Term Disability)</li><li>401(k)</li><li>Flexible Spending Account</li><li>Employee Assistance Program (EAP)</li><li>Emergency Travel Assistance</li><li>Competitive Compensation</li><li>Performance-based career growth potential</li><li>Medical, dental, and vision insurance plans</li><li>Income Protection Plans (Life Insurance, Short Term/Long Term Disability)</li><li>401(k)</li><li>Flexible Spending Account</li><li>Employee Assistance Program (EAP)</li><li>Emergency Travel Assistance</li></ul> To be considered for any of our current openings you must complete an application at www.wasteconnections.com . Application information and additional instructions can be found once you select your position of interest.We offer excellent benefits including medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future". A link to our benefits overview can be found here:https://careers.wasteconnections.com/why-waste-connectionsWaste Connections is an Affirmative Action/Equal Opportunity Employer (Minority/Female/Disabled/Veteran). Washington State Wage range is $21.38

Waste Connections US Inc

Inbound Customer Service Call Representative- Longview, WA

10-key (Tenkey) Numeric Keypad

Accounting

Administrative Skills

Bookkeeping

Call Centers

Call Monitoring

Communication Skills

Computer Systems

Computer Workstations

Customer Satisfaction

Customer Support/Service

Data Collection

Data Entry

Dental Insurance

Detail Oriented

Employee Assistance Plan

English Language

File Maintenance

Flexible Spending Accounts

High School Diploma

Insurance

Maintenance Services

Microsoft Excel

Microsoft Word

Multilingual

Multiplatform/Cross-Platform

Needs Assessment

Operational Support

Order Processing

Organizational Skills

Problem Solving Skills

Quality Assurance

Reporting Skills

Service Delivery

Spanish Language

Telephone Skills

Typing

Vision Plan

monster

UNKNOWN

FEED

Required to have completed one of the following requirement: Either (1) documentation to support an Associate's Degree or transcripts to verify they have earned 72 quarter credits or 48 semester credits at the 100 level or higher at an accredited college or university,or (2) ETS ParaPro Assessment with a passing score of 455 (this can be taken at ESD 112 or at Lower Columbia College), (3) The Master Teacher Inc. All district employees are encouraged to review their personnel file periodically to ensure that their file includes current and relevant documentation that supports their education, experience, training, etc., as it relates to qualifications described on job postings.

Substitute Paraeducator JobID: 3398Position Type:Substitute Classified/Emergency Cert/Substitute ClassifiedDate Posted:7/9/2024Location:DistrictAdditional Information: Show/HideWoodland Public Schools - Substitute ParaeducatorWe appreciate your interest in employment with Woodland Public Schools. All applications are considered and reviewed. The most qualified and competitive applicant(s) that possess directly related experience and expertise, training, and education may be invited to participate in the interview/selection process. As part of the selection process, the District conducts confidential reference checks to include former and present employers and also requires a criminal background investigation. Unfortunately, due to the number of applications received, not all applicants will receive an interview.All district employees are encouraged to review their personnel file periodically to ensure that their file includes current and relevant documentation that supports their education, experience, training, etc., as it relates to qualifications described on job postings.Position Title: Substitute ParaeducatorPosting #: 3254Location: Woodland School DistrictDays/Hrs: varies depending on the jobPay Schedule: The current rate of pay is $21.15/hr for paraeducator substitutes, $22.03/hr for Diverse Support Program paraeducator substitutes.Job Summary: To assist the superintendent toward the accomplishment of the mission of the Woodland Public Schools to assure that within a nurturing and stimulating environment each of our diverse students and graduates achieve literacy and appropriate core competencies and becomes a responsible and compassionate citizen. Substitutes are used as needed for instructional assistants, recess aides and paraeducators. This pool is also used for substitute secretaries.Substitutes are required to complete the following SafeSchool trainings*:<ul><li>What Every Employee Must Be Told</li><li>Discrimination and Sexual Harassment</li><li>Human Trafficking</li><li>Homelessness</li><li>Life-Threatening Allergies</li><li>Diabetes Awareness</li><li>Asthma Awareness</li><li>Blood Pathogen Exposure Prevention</li><li>Woodland Handbook</li><li>HIV/AIDS Awareness</li><li>Child Abuse: Mandatory Reporting</li><li>Bullying: Recognition and Response</li><li>General Ethics in the Workplace</li><li>If these trainings have already been completed for another school district, completion certificates dated after August 1, 2023 will be accepted.</li></ul>Qualifications:<ul><li>18 years or older</li><li>High School Diploma or Equivalent</li><li>Required to have completed one of the following requirement: Either (1) documentation to support an Associate's Degree or transcripts to verify they have earned 72 quarter credits or 48 semester credits at the 100 level or higher at an accredited college or university,or (2) ETS ParaPro Assessment with a passing score of 455 (this can be taken at ESD 112 or at Lower Columbia College), (3) The Master Teacher Inc. Paraeducator Online Training Program: 65% or (4) Completed a Paraeducator 2 Apprenticeship Program.</li><li>Ability to work and communicate well with staff members</li><li>Ability to follow a variety of prescribed education strategies</li><li>Ability to independently complete assigned tasks</li><li>Knowledge of and the ability to assist in instructing reading, writing, and mathematics</li><li>Strong communication skills</li><li>Be able to follow directions in a cooperative work environment</li><li>One year of job related experience working with students in an educational setting preferred</li></ul>Such alternatives to the above requirements and desirable qualifications may be made as the district finds appropriate.Essential Duties and Responsibilities:<ul><li>Provides instruction to students under the supervision of a certified teacher</li><li>Lead small group instruction utilizing specific curriculums</li><li>Assist classroom teachers as required with instructional programs including supervision of student activities and clerical support</li><li>Monitor student behaviors on all parts of the campus and make appropriate supervisory decisions</li><li>Supervise students and maintain a harmonious atmosphere by encouraging peaceful resolution of conflicts</li><li>Clerical duties and data entry as required</li><li>Manage required forms and records</li><li>Responsible to communicate effectively, be a team player and to treat all students with dignity</li><li>Strong self-management skills, self-initiative and ability to work with minimum supervision</li><li>Strong regard for relationships with peers, students and parents</li><li>Punctuality, flexibility and good sense of humor</li><li>Work Habits</li><li>Performs duties efficiently</li><li>Utilizes time appropriately</li><li>Maintains an organized and safe work area</li><li>Ensures confidentiality of Information</li><li>Adheres to regulations</li><li>Produces quality work</li><li>Completes work on schedule</li><li>Shows Initiative</li><li>Demonstrates flexibility</li><li>Uses safety equipment when appropriate</li><li>Adapts and incorporates program and policy changes</li><li>Interpersonal Skills</li><li>Shows respect for others</li><li>Shows sensitivity to the needs of others</li><li>Displays effective listening skills</li><li>Communicates problems and concerns effectively and courteously</li><li>Dependability</li><li>Works independently of close supervision</li><li>Maintains an acceptable attendance record</li><li>Arrives on time and ready to work</li><li>Attitude</li><li>Demonstrates a positive feeling for work</li><li>Accepts difficult assignments</li><li>Accepts supervision re: direction, improvement</li><li>Acts professionally on the job site</li><li>Technical Skills</li><li>Maintains and operates equipment</li><li>Performs assigned cleaning tasks</li><li>Follows appropriate safety guidelines</li><li>Maintains accurate reports/records</li><li>Demonstrates overall knowledge of job requirements</li><li>Other</li><li>Wears proper clothing and footwear</li><li>Presents appropriate appearance</li><li>Provides emergency assistance when needed</li><li>Assist the appropriate certificated staff member(s) in developing specific goals for each student</li><li>Independently oversee student(s) behavior and assist the student(s) during class activities. In conjunction with the certificated staff member, assist with classroom activities or provide instruction to the student. Assistance provided may include the following areas: academic subjects, basic life skills, social skills, and other areas as assigned</li><li>Tutor or guide individual(s) or small group of students in various subjects (i.e. Reading, Math, ESL or other academic subjects). This will include assisting the teacher with developing lesson plans, preparing for tutoring sessions, working with students and maintaining records required by funding program</li><li>Perform clerical duties such as typing, filing, and record-keeping. Grade/correct papers and homework</li><li>Perform other tasks and assume other responsibilities as assigned by supervisor</li><li>Preference to bilingual</li></ul>Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently required to stand and talk or hear and sometimes walk and sit. Occasionally the employee will bend or twist at the neck more than the average person. While performing the duties of this job, the employee may occasionally push or lift up to 50 lbs. The employee is directly responsible for safety, well-being, or work output of other people.Specific vision abilities required by this job include close vision such as to read handwritten or typed material, and the ability to adjust focus. The position requires the individual to meet multiple demands from several people and interact with the public and other staff.Work Environment:The noise level in the work environment is moderate to loud.Application Procedure:Apply OnlineIf you are hired for this position, you will be required to pay for a background check, unless you have completed the background check in the past two years, and it is on file with the Office of Superintendent of Public Instruction (OSPI).

Typing Jobs in Silver Lake, WA

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Inbound Customer Service Call Representative- Longview, WA Waste Connections US Inc

Substitute Paraeducator Woodland Public Schools

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