UNKNOWN

FEED

HOUR

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals, and be able to compute rate, ratio, and percent and to draw and interpret bar graphs. Have a pleasant and customer-focused demeanor for greeting customers in person and on the phone, and the ability to handle difficult or upset customers while maintaining professionalism and tact.

Essential Job Functions:<ul><li>Primary initial contact for customer interactions via phone, email, and in person</li><li>Process quotes and orders as requested</li><li>Prepare and deliver shop floor details for production</li><li>Execute proactive outbound sales calls as needed</li><li>Provide exceptional levels of customer service with a strong focus on sales activities</li><li>Respond to and answer customer questions in a timely fashion</li><li>Read basic hardware templates to determine machining requirements</li><li>Understand and apply fire label requirements</li><li>Identify issues with orders and provide creative solutions and/or corrections</li><li>Work closely with all members of the team to create a positive customer experience</li><li>Complete orders efficiently, accurately, and on time to meet scheduled delivery requirements</li><li>Assist with internal ordering functions for inventory replenishment and work closely with vendors</li><li>Support 5S/lean program by keeping an organized and clean workstation and office space</li><li>Multitask and handle a varied number of duties in a fast-paced environment</li><li>Research and process credit claims made by customers</li><li>Collaborate with accounting, production, sales, and management</li><li>Investigate and identify credit claim requests and assign the accurate credit reason</li><li>Assist in processing orders for customers with CIA terms</li><li>Create IFS reports</li><li>Work individually and as a team to promote a positive and engaging work environment</li><li>Always adhere to safety rules</li><li>Complete special projects and tasks as assigned</li></ul>Qualifications:<ul><li>Preferred: Bilingual in English and Spanish</li><li>Have a pleasant and customer-focused demeanor for greeting customers in person and on the phone, and the ability to handle difficult or upset customers while maintaining professionalism and tact</li><li>Ability to review own work and the work of others ensuring the accuracy of data entry</li><li>Ability to use general office equipment</li><li>Proficiency in data entry and analysis, telephone etiquette, and payment handling for orders</li><li>Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals, and be able to compute rate, ratio, and percent and to draw and interpret bar graphs</li><li>Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form</li><li>Eager and willing to gain knowledge of all offered products and processes</li><li>Excellent written and verbal communication with internal and external customers, strong organizational skills, detail-oriented, and consistently works toward continuous improvement</li><li>All team members are expected to follow the Code of Conduct to the highest standards as well as to adhere to the Attendance Policy of VT Industries</li></ul>Physical Requirements:Tolerance for sitting long periods of time. Possess finger dexterity to write, type, and use a calculator. Maintain adequate vision to view small print and computer terminal. Ability to speak and hear, walk throughout facilities with occasional light lifting (25 pounds), stooping, kneeling, crouching, and reaching with hands and arms required. Ability to travel between multiple facilities as required to perform core job duties.The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.All team members are expected to follow the Code of Conduct to the highest standards as well as to adhere to the Attendance Policy of VT Industries.

VTI of Iowa Inc

Customer Service Representative I

Accounting

Claims Processing

Computer Terminals

Continuous Improvement

Credit Processing

Customer Experience

Customer Relations

Customer Support/Service

Data Analysis

Data Entry

Data Quality

Detail Oriented

English Language

Identify Issues

Lift/Move 25 Pounds

Machining

Manufacturing

Multilingual

Office Equipment

Order Processing

Organizational Skills

Physical Demands

Presentation/Verbal Skills

Reporting Skills

Resolve Customer Issues

Sales

Spanish Language

Telephone Skills

Time Management

Willing to Travel

Writing Skills

Research, analyze, and resolve customer master data issues, order entry issues, and pricing issues within the countertop division. Excellent written and verbal communication skills with the ability to communicate effectively across varying technical and business audiences.

<h4>Key Responsibilities</h4><ul><li>Accountable for accurate and timely creation, maintenance, and cleanup of data across multiple systems.</li><li>Maintain data integrity within IFS, including: <ul><li>Accuracy across all item levels</li><li>Querying and reporting as requested</li><li>Creating and maintaining system views</li><li>Ongoing data cleanup and validation</li></ul></li><li>Develop, test, and validate new or updated programs related to VT Online and the Configurator.</li><li>Draft and maintain Standard Operating Procedures (SOPs) for IFS and VT Online/Configurator processes.</li><li>Train personnel on system functionality, reporting tools, and procedural updates.</li><li>Establish and implement communication strategies to improve data quality awareness and issue resolution.</li><li>Field questions and troubleshoot system and data issues for the countertop division, including evaluation of program change requests.</li><li>Support migration, implementation, and testing of IFS upgrades related to the countertop division.</li><li>Research, analyze, and resolve customer master data issues, order entry issues, and pricing issues within the countertop division.</li><li>Understand EDI data and processes.</li><li>Understand pricing structure and implement as needed.</li><li>Coordinate and support the systemic implementation of new and updated products across platforms.</li><li>Troubleshoot, test, and validate electronic data transfers related to VT Online and the Configurator.</li><li>Develop and submit IT requests for system enhancements, corrections, and reporting needs.</li><li>Support entry screen and program development initiatives.</li><li>Complete special projects and additional responsibilities as assigned by management.</li><li>Support the Data Entry Specialist by serving as a backup for data entry tasks.</li></ul><h4>Qualifications & Skills</h4>A successful candidate will demonstrate:<ul><li>Strong organizational skills with the ability to take ownership and work independently.</li><li>Proven ability to establish, follow, and improve procedures and administrative controls.</li><li>Ability to apply practical reasoning to carry out written, verbal, and diagram-based instructions.</li><li>Comfort working with both abstract and concrete variables in a systems-driven environment.</li><li>Proficiency in Microsoft Office products, Infor XA, IFS, and VT Online.</li><li>Excellent written and verbal communication skills with the ability to communicate effectively across varying technical and business audiences.</li><li>Demonstrated ability to manage, organize, analyze, and maintain complex datasets.</li><li>Experience training users and communicating system enhancements or process changes.</li><li>Knowledge of Bills of Materials (BOMs) and new part creation processes.</li><li>Strong awareness of cross-departmental workflows and the downstream impact of system changes.</li><li>Ability to manage multiple priorities and projects simultaneously in a fast-paced environment.</li></ul>

Customer Service Reporting and Administration

Analysis Skills

Bill of Materials (BOM)

Change Requests/Orders

Communication Skills

Customer/Client Research

Data Cleaning

Data Sets

Database Backup

Electronic Data Interchange (EDI)

Information Technology & Information Systems

Microsoft Office

Microsoft Product Family

Multiplatform/Cross-Platform

Multitasking

Pricing

Problem Solving Skills

Procedure Development

Program Evaluation

Quality Management

Software Administration

Staff Training

Standard Operating Procedures (SOP)

Systems Maintenance

Test Plan/Schedule

Testing

CONTRACTOR

Published Description: Job Title: Physical Therapist Assistant (PTA) About Aequor: Established in 1998, Aequor is a premier healthcare and education staffing company, committed to connecting skilled professionals with rewarding career opportunities. Participate in frequent walking, reaching, gripping, and data entry, with occasional bending, stooping, climbing, and lifting of patients or objects weighing 25-50 lbs.

Published Description: Job Title: Physical Therapist Assistant (PTA) About Aequor: Established in 1998, Aequor is a premier healthcare and education staffing company, committed to connecting skilled professionals with rewarding career opportunities. Job Responsibilities: Assist patients with stretching and exercising specific muscle groups as directed by the Physical Therapist. Follow detailed instructions provided by the Physical Therapist to ensure effective treatment and patient progress. Work directly with the Physical Therapist to provide hands-on support to patients during therapy sessions. Communicate with patients' families to suggest effective at-home techniques that complement in-clinic therapy. Maintain a clean and organized physical therapy environment, ensuring that equipment and spaces are ready for patient use. Assist patients in moving from wheelchairs or walkers to the physical therapy area, ensuring safety and comfort. Perform administrative tasks, including scheduling appointments and managing paperwork, to support clinic operations. Teach patients techniques such as balance training, aiding in their recovery and improving their mobility. Engage in constant standing, frequent lifting/carrying, and pushing/pulling of objects weighing up to 25 lbs. Use hearing and speech frequently to communicate effectively and distinguish sounds relevant to patient care. Frequently use vision for tasks requiring focus at both near and far distances, as well as for distinguishing colors. Participate in frequent walking, reaching, gripping, and data entry, with occasional bending, stooping, climbing, and lifting of patients or objects weighing 25-50 lbs. Occasionally drive, kneel, sit, squat, and engage in other physical movements as required. Job Requirements: Active [STATE] Physical Therapist Assistant (PTA) License in good standing. A minimum of 2 years of experience as a Physical Therapy Assistant or in a similar role. Certification in Basic Life Support (BLS). Certification in Advanced Cardiovascular Life Support (ACLS). Experience with EPIC or similar charting systems. Benefits: Tax-free housing and meal stipend (depending on the location of your assignment). First-day health insurance coverage (Medical, Dental, Vision, Life, Accidental & Short Term Disability). Weekly direct deposit. Sick days/PTO (varies by facility). Travel reimbursement. 401k eligibility after the first year. Credentialing assistance. CEU/Tuition reimbursement. Professional development opportunities.Discipline: Physical Therapist Assistant (PTA)Specialty : SNFStart Date: 28-May-2026Length of Contract : 13 weeksShift: DaysHours: 8Estimated Gross Pay: 0

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Customer Service Representative I VTI of Iowa Inc

Customer Service Reporting and Administration VTI of Iowa Inc

Physical Therapist Assistant (PTA) - SNF Aequor Healthcare Services, Llc.

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