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Overview: CENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. Content Management: Collect program content from department professionals, edit content and distribute to the appropriate marketing channels.

Overview:
CENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. CENTERS' management approach is customized for each client yet retains our uniform quality. Our firm unites site staff with a centralized administrative team, each contributing to the firm's goals and client needs. The CENTERS team is innovative, entrepreneurial, trail-blazing, and ambitious for both CENTERS and our clients. Today, CENTERS provides management services for 14 clients. Commitment to the well-being, security, and future of our employees is a priority. View the comprehensive information about the competitive benefits package on our careers page then scroll down to <a href="https://centersusa.com/careers/" rel="noopener nofollow noreferrer" target="_blank">CENTERS Benefits </a>(click link to view).

Responsibilities:
Special Events: <ul><li>Assist in developing recreation special events</li><li>Develop and manage individual event budgets</li><li>Collaborate with other campus departments to develop special events</li><li>Staff tables at campus orientations and events</li><li>Search out and attend area events</li></ul>Content Management: <ul><li>Collect program content from department professionals, edit content and distribute to the appropriate marketing channels</li><li>Produce marketing materials for each program area</li><li>Maintain internal department bulletin boards and display cases</li><li>Maintain social networking accounts</li></ul>Sponsorships:<ul><li>Develop and maintain sponsorship marketing material</li><li>Contact new companies about sponsorship opportunities</li><li>Maintain proper communication with existing accounts</li></ul>Assessments:<ul><li>Develop and administer assessment tools</li><li>Collect and enter data</li><li>Analyze data</li><li>Create reports using data</li></ul>Other responsibilities <ul><li>Assist in marketing presentations</li><li>Assist in facility and office management</li><li>Attend office, staff and department meetings as scheduled</li><li>Evening/Weekend work responsibility as required</li></ul>

Qualifications:
Minimum Requirements:<ul><li>Experience in marketing, advertising, design, event-planning, or other related experience.</li><li>CPR/AED and First Aid certifications.</li><li>Ability to use or, learn to use, various computer software programs.</li><li>Ability to work as part of, and lead a team that collaborates effectively with colleagues.</li><li>Strong written and verbal communication skills.</li><li>Knowledge of standard practices and demonstrated experiences in Campus Recreation.</li><li>Entrepreneurial spirit and enthusiasm;</li><li>Strong communication and presentation skills.</li><li>Analytics skills to: identify problems, assess alternatives, and render consistent, logical decisions.</li><li>Ability to thrive in an environment that values high expectations, accountability, and balanced life choices.</li></ul>Competencies: Technical Competencies<ul><li>Some knowledge of HR theories and best practices in recruitment and staff development.</li><li>Basic accounting knowledge; capability of understanding budgets.</li><li>Proficiency with Microsoft Office. </li></ul>Professional Competencies<ul><li>Adaptability, analytical & critical thinking, initiative & motivation, planning & project management, decision making & judgment, business acumen, customer service, teamwork, diversity awareness, interpersonal relationships, communication, integrity, leadership, long-term focus, organizational learning & change management.</li></ul>Human RelationsInternal contacts include staff at all levels. External contacts include external customers and vendors. Contact involves troubleshooting, informing, exchanging information, negotiating, making recommendations, and giving information or instructions.

Work Environment and Physical Demands:
Work Environment<ul><li>Office environment/fitness center environment</li><li>Moderate to loud noise</li><li>Non - smoking </li><li>Evening or weekend work as required                     </li></ul>Physical Demands<ul><li>Sitting at desk or table for at least 50% of the work day</li><li>Standing or walking for at least 50% of the work day</li><li>Repetitive wrist, hand, or finger movement (while operating computer equipment)</li><li>Occasional bending, stooping</li><li>Eye-hand coordination (keyboard typing)</li><li>Hearing and talking</li><li>Extended periods of reading fine print</li></ul>Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Centers

PT Marketing Assistant

Accounting

Advertising

Analysis Skills

Best Practices

Budget Management

Budgeting

Business Skills

CPR Certification

Change Management

Channel Marketing

Communication Skills

Computer Software

Content Delivery/Distribution

Content Management

Customer Retention/Renewal

Customer Support/Service

Data Analysis

Data Collection

Data Entry

Defibrillator

Diversity

Entrepreneurship

Event Management

Facilities Management

First Aid

Fitness

Higher Education

Identify Issues

Interpersonal Skills

Keyboards

Leadership

Marketing

Marketing Presentation

Microsoft Office

Negotiation Skills

Office Management

Operations Management

Organizational Learning

Physical Demands

Presentation/Verbal Skills

Project/Program Management

Quality Management

Recreation

Reporting Skills

Social Networking

Staff Development

Team Lead/Manager

Team Player

Time Management

Typing

Writing Skills

[AW]-iCims

The Referral Specialist plays a key role in supporting continuity of care by tracking referral outcomes, returning calls promptly, and ensuring that clients are connected with appropriate services based on their needs, insurance, and location. This role performs detailed data entry within the electronic health record system, verifies insurance coverage, schedules intake appointments, and communicates effectively with clients, providers, and internal teams.

HOUR

We are seeking a Referral Specialist!Southeastern, OHJoin our team!Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services – working with local partners to promote healthy people and strong communities. All of our services are intended to be collaborative and personalized for the individual.The Referral Specialist will be responsible for efficiently managing all incoming referrals to ensure clients have timely access to behavioral health services. This role performs detailed data entry within the electronic health record system, verifies insurance coverage, schedules intake appointments, and communicates effectively with clients, providers, and internal teams. The Referral Specialist plays a key role in supporting continuity of care by tracking referral outcomes, returning calls promptly, and ensuring that clients are connected with appropriate services based on their needs, insurance, and location. This position requires strong organizational skills, attention to detail, professionalism, and the ability to navigate multiple software systems in a fast-paced, hybrid work environment. The pay range for this position is $22.93 - $25.38 based on experience, education, and/or licensure: Essential Functions: <ul><li>Process incoming referrals efficiently and accurately in the electronic health record system </li><li>Perform detailed data entry, including demographics, contact information, referral details, emergency contacts, and payer information </li><li>Schedule intake appointments based on staff availability and client needs </li><li>Verify insurance coverage at the time of intake and prior to scheduled appointments </li><li>Maintain an up-to-date understanding of internal referral processes and county-based service pathways </li><li>Respond to phone calls with professionalism and empathy, directing inquiries or taking messages as appropriate </li><li>Answer referral phone line and promptly return voicemails </li><li>Collaborate with intake and access staff to ensure referral loop closure and continuity of care </li><li>Track referral outcomes and follow up to ensure continuity of care </li><li>Communicate effectively with clients to explain referral processes, provide support, and reduce barriers to accessing care </li><li>Assess client needs and identify appropriate behavioral health providers based on insurance coverage, geographic location, and specialty needs </li><li>Travel within designated service area  </li><li>Performs other duties as assigned </li></ul>Minimum Requirements: Education/Licensure: <ul><li>High school degree or GED equivalent is required </li></ul>Experience: <ul><li>Three years of experience working in a medical referral position and/or nonprofit administrative management environment required </li></ul>Knowledge, Skills and Abilities: <ul><li>Excellent communication skills, both oral and written is required </li><li>Excellent organizational skills are required </li><li>Ability to use appropriate databases, spreadsheets, and other software </li><li>Ability to bill Medicaid without restrictions is required </li><li>A valid driver's license and the ability to operate a motor vehicle is required </li><li>An appropriate level of auto insurance coverage is required </li><li>Ability to manage deadlines within a fast-paced, high-volume environment is required </li><li>Ability to operate in an Internet-based, automated office environment is required </li><li>Ability to maintain high-speed internet connection is required </li></ul>Physical Requirements:  <ul><li>Prolonged periods of sitting at a desk and working on a computer is required </li><li>Must be able to lift up to 15 pounds at times is required </li></ul>Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package!Benefits include:<ul><li>Medical</li><li>Dental</li><li>Vision</li><li>Short-term Disability</li><li>Long-term Disability</li><li>401K w/ Employer Match</li><li>Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues.</li></ul>To learn more about our organization: <a href="https://integratedservice.org/" rel="nofollow">https://ISBH.org/</a>OUR MISSION 
Delivering exceptional care through connectionOUR VALUES Dignity - We meet people where they are on their journey with respect and hopeCollaboration - We listen to understand and ask how we can best support the people and communities we serveWellbeing - We celebrate one another's strengths, and we support one another in being wellExcellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a teamInnovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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Referral Specialist Integrated Services for Behavioral Health

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