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This position directly supervises five advising managers and three online UC counselors, coordinates academic programs and communications, manages key administrative functions, and serves as a central leader in advancing student success, retention, and timely progression to degree. Program Oversight, Student Services, & Communications (25%)Collaborate with University College leadership to implement and assess programs and services for University College students, including workshops, outreach campaigns, transition programming, and recruiting events.

All Job Postings will close at 12:01a.m. CST (1:01a.m. EST) on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application progress will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page. Job Posting Title: Associate Director, University College Position Type: Professional / Unclassified Department: LSUAM Pres - EM - RSS - University College (Jennifer Picard (00067353)) Work Location: 0150 O.K. Allen Hall Pay Grade: Professional Job Description: The Associate Director of University College supports the Executive Director in providing strategic leadership, operational oversight, and high-quality advising and student success services for first-year, pre-professional, transfer, re-entry, and exploratory student populations. The Associate Director leads daily operations across University College programs, student success initiatives, and recruitment/transition support. This position directly supervises five advising managers and three online UC counselors, coordinates academic programs and communications, manages key administrative functions, and serves as a central leader in advancing student success, retention, and timely progression to degree. The Associate Director acts on behalf of the Executive Director when delegated and collaborates with academic colleges, Enrollment Management, and campus partners to strengthen the undergraduate experience. Job Responsibilities Leadership & Operations (35%) <ul><li>Collaborate with the Executive Director in planning, implementing, and evaluating strategic initiatives aligned with institutional goals for recruitment, retention, progression, and graduation. </li><li>Provide operational leadership for University College academic advising, programming, and special population initiatives. </li><li>Oversee daily operations for assigned units, including workload distribution, caseload management, and service delivery processes. </li><li>Manage student success initiatives, such as early alerts, academic standing interventions, and targeted outreach to at-risk populations. </li><li>Develop and assess advising models, program effectiveness, and service quality. </li></ul>Staff Supervision & Development (30%)<ul><li>Supervise professional academic advisors and/or unit leads within University College. </li><li>Manage hiring, onboarding, coaching, evaluation, and ongoing professional development for staff. </li><li>Foster a collaborative, student-centered culture focused on innovation, practice, and continuous improvement. </li><li>Collaboratively develop training resources, documentation, and advising materials for staff and students. </li><li>Manage or support Workday processes and resources. </li><li>Ensure compliance with university policies, FERPA, advising regulations, and accreditation expectations. </li></ul>Program Oversight, Student Services, & Communications (25%)<ul><li>Collaborate with University College leadership to implement and assess programs and services for University College students, including workshops, outreach campaigns, transition programming, and recruiting events. </li><li>Coordinate University College's communication plan, ensuring consistent, timely student and staff communications. </li><li>Contribute to annual and semester reports, program reports, advising materials, and website/communication updates. </li><li>Coordinate committee in the review and application of student appeals. </li><li>Participate in student advising as needed, supporting first-year, pre-professional, undecided, and transitional student populations. </li></ul>Recruitment, Orientation, & Campus Partners (5%)<ul><li>Participate in University College's role in recruiting and orientation, including evening or weekend events as needed. </li><li>Collaborate with campus partners, including Enrollment Management and academic colleges, to support a seamless student experience. </li></ul>Other Duties as Assigned (5%)<ul><li>Perform additional responsibilities at the direction of the Executive Director to support University College operations and student success goals. </li></ul> Additional Requirements FERPA - As with all LSU employees, due to this position title and/or responsibilities, this position has an obligation to assist students in the acquisition of necessary services. Should a student appear in need of or seek assistance with issues of an emotional, behavioral, or mental health-related matter, they should be referred to the proper service within the Student Health Center. In situations where the student creates an impression that they are a danger to themselves or others, the advisor should immediately contact the Care Team, the Dean of Students, or the appropriate law enforcement agency. The employee outside of those rights contained within FERPA should create no impression of client or patient confidentiality. Additional Information Must be available to work nights and weekends during major programs. Minimum Qualifications Bachelor's degree and 6 years of relevant higher education or student services experience OR Master's degree with 4 years of higher education or student services experience. LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply- a degree is not required as long as the candidate meets the required years of experience specified in the job description. Preferred Qualifications Master's degree in Counseling, Social Work, Higher Education Administration, or related human services field. Specific Experience: Supervisory experience and experience working with first-year or transfer student populations. Demonstrated ability to coordinate academic programs, manage advising services, and lead staff. Additional Job Description: Special Instructions: Please provide a resume and three professional references, including name, title, phone number, and e-mail address. For questions or concerns regarding the status of your application or salary ranges, please contact Jennifer Picard at jpicard@lsu.edu. Posting Date: April 29, 2026 Closing Date (Open Until Filled if No Date Specified): August 27, 2026 Additional Position Information: Background Check - An offer of employment is contingent on a satisfactory pre-employment background check. Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more! Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University's partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement. Essential Position (Y/N): LSU is an Equal Opportunity Employer. All candidates must have valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment. Changes in laws, regulations, or government policies may impact the university's ability to employ individuals in certain positions. HCM Contact Information: For questions or concerns related to updating your application with attachments (e.g., resumes, RS:17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at 225-578-8200 or email HR@lsu.edu. For questions or concerns regarding the status of your application or salary ranges, please contact the department using the information provided in the Special Instructions section of this job posting.

Louisiana State University

Associate Director, University College

Academic Advice

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Campaigns

Case Management

Coaching

Continuous Improvement

Documentation

Educational Administration

Employee Retention

Family Educational Rights and Privacy Act (FERPA)

Higher Education

Law Enforcement

Leadership

Maintain Compliance

Onboarding

Online Communications

Operational Strategy

Operational Support

Operations

Organizational Skills

Patient Confidentiality

Payroll Tax

People Management

Program Evaluation

Project/Program Coordination

Psychiatry and Mental Health

Regulations

Risk

Service Delivery

Social Work

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Student Services

Tax Regulations

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University/School Policies

Website Management

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In this position, you will increase Kaplan's visibility and market share on campus, or virtually, through various initiatives and activities, including lead generation, selling Kaplan courses, grassroots marketing, student org presentations, relationship building, social media, and more. If you are involved on your campus, have an entrepreneurial spirit, and want to use your skills to help improve student's lives through education, we are looking for highly motivated Student Brand Ambassadors to join the Kaplan team.

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Job Title Student Brand Ambassador - Louisiana State University Job Description If you are involved on your campus, have an entrepreneurial spirit, and want to use your skills to help improve student's lives through education, we are looking for highly motivated Student Brand Ambassadors to join the Kaplan team. In this position, you will increase Kaplan's visibility and market share on campus, or virtually, through various initiatives and activities, including lead generation, selling Kaplan courses, grassroots marketing, student org presentations, relationship building, social media, and more. The Kaplan Student Ambassador role is a paid position starting at $15/hour with incentivized lead and enrollment targets. The hours are flexible based on business needs and ~5 to 15+ hours per week. The position includes a paid training program with the information and tools you need to help you be a successful Student Ambassador. Primary/Key Responsibilities: <ul><li>Use your existing connections to build and strengthen Kaplan relationships with student organizations</li><li>Collaborate with full-time campus-focused partners to generate leads and enrollments through a variety of on-campus initiatives and social media efforts</li><li>Connect students who are ready to enroll in a course with the appropriate test prep expert</li><li>Execute grassroots marketing initiatives, including on-campus events, tables, fairs, flyers, and more</li><li>Develop new relationships, and establish partnerships, with influential student groups and organizations</li></ul><ul><li>Present to students on campus to share how Kaplan's products and resources will help them achieve their goals </li></ul><ul><li>Use your campus knowledge and expertise to bring Kaplan to relevant campus activities and initiatives</li><li>Create and share content through personal social media channels to engage students with the Kaplan brand and experience </li></ul>Education and Experience: <ul><li>Level of Education: Current sophomore, junior, or senior on campus</li><li>Skills: <ul><li>Engaged in your campus community or an active member or leader of a student club or organization</li><li>Skilled in finding relevant student groups and fostering those relationships</li><li>Active on social media with an engaged audience and strong digital presence </li><li>Creative problem solver with excellent communication skills</li><li>Able to manage multiple initiatives while working independently and remotely</li></ul></li></ul><ul><li>Personal Attributes: <ul><li>Able to work in a virtual role while staying active, engaged, and responsive with your manager</li><li>Eager to gain valuable marketing, sales, and entrepreneurial skills</li><li>Must be a proactive, self-starter and motivated with excellent time management skills</li><li>High energy with a get-it-done attitude</li></ul></li></ul>Benefits: <ul><li>Competitive Compensation- starting at $15//hour </li><li>Bonus Opportunities for reaching lead and enrollment targets </li><li>A Free Kaplan Course (MCAT, LSAT, GMAT GRE, DAT, OAT, PCAT) </li><li>Flexible Schedule </li><li>Professional Development to prepare for your career path after college </li></ul> Kaplan is an Equal Opportunity Employer. All positions with Kaplan are paid at least $15 per hour or $31,200 per year for full-time positions. Compensation for specific positions are based on job level, skills, years of experience, and education, among other factors. Additionally, certain positions are bonus or commission eligible. Information regarding benefits can be found here. At Kaplan, we believe in attracting, rewarding, and retaining exceptional talent. Our compensation philosophy is designed to be competitive within the market, reflecting the value we place on the skills, experience, and contributions of our employees, while taking into account labor market trends and total rewards. Location Baton Rouge, LA, USA Additional Locations Employee Type Employee Job Functional Area Branding Business Unit 00091 Kaplan Higher ED Diversity & Inclusion Statement: Kaplan is committed to cultivating an inclusive workplace that values diversity, promotes equity, and integrates inclusivity into all aspects of our operations. We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, veteran status, nationality, or sex. We believe that diversity strengthens our organization, fuels innovation, and improves our ability to serve our students, customers, and communities. Learn more about our culture here. Kaplan considers qualified applicants for employment even if applicants have an arrest or conviction in their background check records. Kaplan complies with related background check regulations, including but not limited to, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. There are various positions where certain convictions may disqualify applicants, such as those positions requiring interaction with minors, financial records, or other sensitive and/or confidential information. Kaplan is a drug-free workplace and complies with applicable laws.

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Associate Director, University College Louisiana State University

Student Brand Ambassador - Louisiana State University Kaplan

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