Santa Barbara, CA30+ days ago
Responsibilities: Collaborate with Engineering and Product Management to ensure a consistent and high-quality user experience across complex CRM workflows and Investor Portal experiences Collaborate with Product Management on roadmap and strategy, working as a tireless advocate for the end user and helping to balance those needs with those of the business Break down complex design challenges by leading activities such as design studios and story mapping for your development team Ongoing, close collaboration with team members during each sprint, including impromptu discussions and brainstorming activities, as well as pairing with engineers on design feasibility Supporting the team as needed with wireframes, flow diagrams, rapid prototypes and mock-ups to efficiently communicate and validate your design ideas Facilitate user research, in collaboration with the team, to validate ideas and prototypes, as well as conduct ongoing usability testing of the working software Qualifications: Curiosity, combined with a sense of urgency and genuine love for products and people Portfolio of projects that demonstrates your design process, skills and creativity Strong technical aptitude and proficiency with AI-native workflows that accelerate the design-to-build lifecycle. Previous experience building CRM features and modern web applications are a plus Excellent communication, collaboration, and problem-solving skills Experience conducting user research, distilling data to insights, and using insights to inform the product experience Proven ability to execute diverse UX deliverables with a strategic understanding of which tools best articulate customer needs, complex problems, or innovative design solutions Experience working in a highly collaborative and agile product development environment with a true Product Manager partnership and team of dedicated Software Engineers is a huge plus Advanced proficiency with design and prototyping tools, preferably Figma Minimum of 2 years of experience in user experience design Compensation & Benefits The base salary/hourly wage that we reasonably expect to pay for this role is: $104,000 - $130,000.