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Job Functions: Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seats and examines tickets for entry to various seat levels around the venue during the event. Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network.

Job Summary:Who Are We?Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network.As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For additional information, visit <a href="http://www.livenationentertainment.com/" rel="nofollow">http://www.livenationentertainment.com/</a>.Who Are You?Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.That's why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So, join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.The Role:As an usher, greeter or ticket taker, you help to ensure safety, help to maintain the cleanliness of the venue and engage with guests to assist with their needs before, during and after the show.Job Functions:<ul><li>Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seats and examines tickets for entry to various seat levels around the venue during the event.</li><li>Assist with keeping the venue safe, clean and presentable to the guest.</li><li>Resolve guest complaints or problems.</li><li>Examine tickets or passes to verify authenticity.</li><li>Provide assistance to with guests with special needs, such as helping with seat accommodations.</li><li>Show CARE by participating in venue recycling efforts before, during and after the show.</li><li>Guide guests to exits or provide other instructions or assistance in case of emergency.</li><li>May assist in verifying staff credentials to generally restricted areas.</li><li>Show CARE by participating in the venue's sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.</li><li>Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.</li><li>Assist patrons by giving directions places inside or outside the venue.</li><li>Ensure guests are safely enjoying the show.</li><li>Additional tasks as requested by management.</li></ul>Qualifications:<ul><li>High School Diploma or equivalent preferred</li><li>At least 1+ year in a guest service role preferred</li><li>Excellent verbal, written and interpersonal communication skills</li><li>Acute sense of judgment, tact and diplomacy</li><li>Position requires constant walking, climbing stairs and occasional sitting, lifting and carrying 25 lbs.+</li></ul>If the above description sounds like you and fits your background, apply online to join the Live Nation Entertainment team today at: <a href="https://www.livenationentertainment.com/careers/" rel="nofollow">https://www.livenationentertainment.com/careers/</a>.Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.Equal Employment OpportunityLive Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.Hiring PracticesThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

Live Nation Entertainment Inc

Usher/Ticket-Taker - The Aztec

Communication Skills

Entertainment and Media

Equal Employment Opportunity (EEO)

Federal Laws and Regulations

Genetics

High School Diploma

Interpersonal Skills

Lift/Move 25 Pounds

Medical Conditions

Music

Organizational Skills

Presentation/Verbal Skills

Recycling

Resolve Customer Issues

Special Needs

State Laws and Regulations

Sustainability

Time Management

Waste/Garbage/Recycle Collection

Writing Skills

eCommerce

TEMPORARY

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. - Assists guest in locating ticket areas; maintains and follows up on event ticket passes and assigned areas; keeps aisles and walkways clear.

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.:
<img alt="iCims Header (Repeat)" height="48" src="https://pennentertainment.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1184458&hashed=1185195771" width="1835"/> We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click <a href="https://www.pennentertainment.com/corp/careers/life-at-penn" rel="noopener nofollow noreferrer" target="_blank">HERE</a> to discover how we empower team members to grow, thrive, and advance in their careers. 

WE LOVE OUR WORK.:
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Assists guests with locating assigned seating within the venue. - Assists guest in locating ticket areas; maintains and follows up on event ticket passes and assigned areas; keeps aisles and walkways clear. - Notifies higher level management of any suspicious or unusual activity and/or transactions in a timely manner. - Attends and participates in professional group meetings; maintains awareness of new trends and innovations in the field of customer service. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.

BRING US YOUR BEST.:
- High School Diploma or equivalent required. - Minimum six (6) months of customer service experience required. - Must possess excellent customer service and interpersonal skills. - Must have strong written and verbal communication skills; must be able to read, write, speak, and understand English. - Ability to maintain a high level of confidentiality and professionalism. - Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues. - Ability to work collaboratively and communicate effectively with team members at all levels of the organization. - Must be able to work a flexible and varying schedule, including evenings, weekends, holidays, and fluctuating days off as needed.

STAY IN THE GAME. FOLLOW US.:
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.  <a href="https://www.instagram.com/penncareers/?fbclid=IwAR3G-zslHOm93zcppA2rmqbOEeVGmmwhi1QFmRCoW-8nsnN6aTOKfwUQWKg" rel="noopener nofollow noreferrer" target="_blank"><img alt="Social - Instagram Icon" src="https://pennentertainment.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1234896&hashed=230604643"/></a> <a href="https://www.facebook.com/pennentertainmentcareers" rel="noopener nofollow noreferrer" target="_blank"><img alt="Social - Facebook Icon" src="https://pennentertainment.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1234895&hashed=-1605238204"/></a> <a href="https://www.linkedin.com/company/pennentertainment/mycompany/" rel="noopener nofollow noreferrer" target="_blank"><img alt="Social - LinkedIn" src="https://pennentertainment.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1234898&hashed=-392676959"/></a> <a href="https://www.pennentertainment.com/careers" rel="noopener nofollow noreferrer" target="_blank"><img alt="Social - PENN Careers" src="https://pennentertainment.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1234900&hashed=14820671"/></a>We're changing entertainment. Follow us. Equal Opportunity Employer

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Usher/Ticket-Taker - The Aztec Live Nation Entertainment Inc

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