UNKNOWN

FEED

HOUR

We produce SummerStage, the iconic free, outdoor performing arts festival in NYC, presenting world-class artists from across the globe and our own neighborhoods on our mainstage in Central Park and in local parks in all five boroughs, and our Swedish Cottage Marionette Theatre and roving PuppetMobile present marionette puppet theater throughout New York City. Ushers are assigned various positions throughout the venue including: ticket scanning, VIP/Membership hospitality, seating assistants, and greeting/escorting at the entrance.

<p>POSITION SUMMARY</p><p>Reporting to the Front of House Manager of SummerStage, Central Park, the Ushers are responsible for providing excellent customer service to guests throughout our venue in Central Park. Ushers are assigned various positions throughout the venue including: ticket scanning, VIP/Membership hospitality, seating assistants, and greeting/escorting at the entrance. Assigned positions vary from show to show.</p><p><strong>Compensation:</strong> $17.00/hour</p><p>RESPONSIBILITIES<br/>Usher responsibilities include, but are not limited to:  </p><ul><li style="list-style-type:disc">Greet guests as they enter the venue and designated VIP areas</li><li style="list-style-type:disc">Politely escort guests to their appropriate seating areas</li><li style="list-style-type:disc">Assist and escort patrons with disabilities</li><li style="list-style-type:disc">Answer audience questions regarding the venue, venue policies and amenities, performers and performance schedules</li><li style="list-style-type:disc">Administer audience surveys to SummerStage attendees</li><li style="list-style-type:disc">Act as ambassador for the organization, answering questions for visitors about the Festival and CPF</li><li style="list-style-type:disc">Assist the Box Office staff by scanning guests’ tickets and ensuring count accuracy</li><li style="list-style-type:disc">Manage audience flow within the venue and VIP areas including implementing venue policies and credential requirements</li><li style="list-style-type:disc">Attend pre-event meetings and other training as assigned by the manager</li></ul><p/><p style="line-height:1.2;margin-bottom:16px">QUALIFICATIONS </p><ul><li style="list-style-type:disc">Must be 18 years or older</li><li style="list-style-type:disc">Must have a minimum of one (1) year of Customer Service experience</li><li style="list-style-type:disc">Prior customer service and/or music venue operation experience preferred</li><li style="list-style-type:disc">Knowledge of City Parks Foundation and/or SummerStage a plus</li><li style="list-style-type:disc">Excellent interpersonal and communication skills</li><li style="list-style-type:disc">Maintain a professional, neat and well groomed appearance</li><li style="list-style-type:disc">Extremely dependable punctual, detail-oriented, and organized</li><li style="list-style-type:disc">Ability and willingness to work in a fast-paced environment</li><li style="list-style-type:disc">Ability and willingness to work outdoors and in all types of weather</li><li style="list-style-type:disc">Ability to stand for long periods of time</li><li style="list-style-type:disc">Ability and willingness to work evening and weekend hours</li><li style="list-style-type:disc">Demonstrate good judgment and a professional demeanor</li></ul><div style="list-style-type:disc"></div><div style="list-style-type:disc"><br/><b><u>APPLICATION PROCESS DETAILS</u></b><br/>The SummerStage season runs from May - October. Applications are reviewed pre-season (April – May) until positions are filled. <em><strong>As of May 4th, all of our usher positions are filled, but we still welcome you to apply and we will hold your resume on file should any openings arise during the season. We generally do a second round of hiring later in the summer for this position, usually in August. </strong></em><br/><br/> </div><p>ABOUT CITY PARKS FOUNDATION</p><p>At City Parks Foundation (CPF), we are dedicated to invigorating and transforming New York City parks into dynamic, vibrant centers of urban life through arts, environmental education, sports, and community building programs for all New Yorkers. Our ethos is simple: we believe thriving parks mean thriving communities.</p><p>Community engagement includes Partnerships for Parks, a public-private program of City Parks Foundation and NYC Parks, which supports and champions a growing network of community leaders who care and advocate for the transformation of our neighborhood parks and the Parks and Open Space Partners-NYC coalition of conservancies and alliances. We also administer the NYC Green Fund, a regranting program for parks and open space nonprofits and grassroots organizations.</p><p>We produce SummerStage, the iconic free, outdoor performing arts festival in NYC, presenting world-class artists from across the globe and our own neighborhoods on our mainstage in Central Park and in local parks in all five boroughs, and our Swedish Cottage Marionette Theatre and roving PuppetMobile present marionette puppet theater throughout New York City.</p><p>We connect youngsters to nature in the urban environment through progressive, experiential teaching. Using parks as classrooms, we provide learning experiences and hands-on activities in urban forests, coastal areas, and gardens.</p><p>Free golf, tennis, track & field, soccer, and fitness programs bring high-quality instruction and equipment into areas where few organized athletic opportunities exist. We offer leveled training, year-round scholarship coaching, and special pro events.</p><p/><p><em>Applicants must be authorized to work in the United States. City Parks Foundation does not offer visa sponsorship.</em></p><p/><p>Powered by JazzHR</p>

City Parks Foundation

Usher, SummerStage, Central Park

Coaching

Communication Skills

Community Programs

Customer Support/Service

Detail Oriented

Fitness

Interpersonal Skills

Music

Nonprofit

Organizational Skills

Performing Arts

Policy Implementation

Scholarship

Soccer

Sports

Theater

Track and Field

Training/Teaching

partner JazzHR

OTHER

Overview: You will manage guest experiences by scanning tickets, directing seating, answering questions, and ensuring a safe, welcoming environment. We are a nationally recognized staffing firm building our New York City team, with a passion for creating outstanding guest experiences.

<div><strong>SGA Lists, LLC - Now Hiring Ushers for Exceptional New York City Venues</strong><br/><strong>Start Date April 8th and 9th, and throughout the spring and summer<br/> <br/>Work Night, Weekend, and Days - Many shifts available.</strong><br/><br/></div><div><strong>About Us:</strong><br/> SGA Lists, LLC is a hospitality-focused staffing group based in Saratoga Springs, NY. We are a nationally recognized staffing firm building our New York City team, with a passion for creating outstanding guest experiences. If you enjoy helping people, delivering top-notch service, and thriving in a fast-paced environment, we want you on our team.<br/><br/></div><div><strong>The Role Position:<br/>Usher Locations: </strong>Theaters, stadiums, and concert halls across New York City<br/><strong>Overview: </strong>You will manage guest experiences by scanning tickets, directing seating, answering questions, and ensuring a safe, welcoming environment. You’ll represent SGA with a positive attitude, professionalism, and a commitment to excellent service.<br/><br/></div><div><strong>Key Responsibilities:</strong></div><ul><li>Customer Service: Greet patrons, distribute programs, guide guests to seats, and provide direction as needed.</li><li>Safety & Security: Monitor crowds, enforce house rules, assist with emergency evacuations, and communicate clearly with guests.</li><li>Ticket Verification: Scan or check tickets at entry points, confirm valid admissions, and troubleshoot entry issues.</li><li>Guest Assistance: Respond to inquiries about venue facilities, showtimes, accessibility, and seating options.</li><li>Team Collaboration: Work with venue staff and fellow ushers to maintain smooth operations and an enjoyable guest experience.</li></ul><div><br/><strong>Requirements & Skills:</strong></div><ul><li>Communication: Strong verbal skills; able to interact warmly and professionally with guests, coworkers, and supervisors.</li><li>Physical Stamina: Ability to stand, walk, and climb stairs for extended periods; maintain energy during long shifts.</li><li>Availability: Regular evenings, weekends, and holiday shifts; flexibility to support event schedules.</li><li>Experience: Often entry-level-friendly; prior customer service or hospitality experience is a plus.</li><li>Reliability: Punctual, dependable, and able to follow directions and standards consistently.</li><li>Appearance & Demeanor: Pleasant, outgoing, approachable, and guest-focused.</li></ul><div><br/><strong>Working Conditions & Pay:</strong></div><ul><li>Environment: Varied lighting; dynamic venue atmospheres; high guest traffic during events.</li><li>Wages: Very competitive and commensurate with experience and venue demands.</li><li>Schedule: Event-driven shifts that align with show times and audience needs.</li></ul><div><br/><strong>Benefits of Working with SGA Lists:</strong></div><ul><li>Competitive market pay rates.</li><li>Flexible scheduling to fit your life and other commitments.</li><li>Weekly paychecks for regular earnings.</li><li>Direct deposit with a paystub portal for easy access.</li><li>Direct communication with your point of contact (POC).</li><li>An office team dedicated to maximizing your work opportunities and supporting you.</li></ul><div><br/>Diversity & Inclusion Commitment Our mission is to create an inclusive, respectful space that fosters the best experiences and work environment for our teams. We proudly celebrate diversity in all forms — race, color, religion, gender, sexual orientation, gender identity, national origin, veteran status, disability, and more. This commitment underpins our exceptional team and service standards.<br/><br/></div><div>How to Apply If you’re energized by helping guests and delivering memorable experiences, we’d love to hear from you. Please respond to this post with a short note about why you’d be a great fit, and include any relevant availability or venue preferences. We welcome applicants from all backgrounds and experiences.<br/><br/></div><div>Equal Opportunity Employer SGA Lists, LLC provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or protected veteran status. We support a diverse and inclusive workplace where every team member can thrive.</div><div><br/>Take the next step in delivering exceptional guest experiences with SGA Lists. Apply today.</div>

SGA Talent

Event Usher

Calendar Management

Identify Issues

Presentation/Verbal Skills

Security Monitoring

Betterteam

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