Senior Director, Simplification & Voice of Member First Tech Federal Credit UnionSenior Director, Simplification & Voice of MemberRocklin, CA$175,000–$205,000 / yearHere's what you can expect from the job and what you need to be successful: Job Duties: Leads enterprise-wide efforts to identify and quantify high-impact friction and translate insights into clear, innovative target state solutions that materially improve member and employee experiences and positively differentiate organizational performance. Establishes success measures for all initiatives and partners with analytics teams to deliver post-implementation realization of benefits, including increased revenue, improved member experience and behavior outcomes, efficiency gains, and reduction of recurring issues or errors.
Information Technology Analyst - Senior(Network Engineer) County of PlacerInformation Technology Analyst - Senior(Network Engineer)Auburn, CAAll terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of the following characteristics: gender (including gender identity and expression), sexual orientation, race (including traits associated with race, which include, but are not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, primary language, immigration status, physical disability (Including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, the personâs use of cannabis off the job and away from the workplace, political orientation, or any other classification protected by federal, state, or local law or any combination of two or more characteristics stated herein. This class is distinguished from the class of Information Technology Analyst II because incumbents in the Information Technology Analyst Senior class perform complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization; and/or, coordinating/administering projects that are moderate/large in size and scope, requiring the direction of multiple staff and the procurement/utilization of significant resources management.
INFORMATION TECHNOLOGY ASSOCIATE State Of CaliforniaINFORMATION TECHNOLOGY ASSOCIATESacramento, CA$4,935–$8,740Using the online application system as specified in this announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement. Under the direction of the Information Technology Manager I, the Information Technology Associate (IT Associate) is responsible for administering, configuring, and supporting the cloud-based telephony platform using Microsoft Teams Phone.
Customer Service Representative (No Proof of Vaccination Required) Path ArcCustomer Service Representative (No Proof of Vaccination Required)Roseville, CAThe customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience.
Customer Service (remote work ) Path ArcCustomer Service (remote work )Rocklin, CARemoteThe customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience.
Customer Service (Remote) Path ArcCustomer Service (Remote)Sacramento, CARemoteThe customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience.