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In this role, your impact will be seen through: • Strategic Recruitment & Retention: You will intentionally identify, vet, train, and steward alumni volunteers ensuring they feel recognized and retained as lifelong partners. Whether you are busy implementing high-impact volunteer opportunities, recruiting at engagement events, or digital-first networking, youll be the catalyst that connects alumni back to the heart of the University.

YEAR

Position Information Posting Detail InformationWorking Position Title: Assistant Director of Volunteer Engagement
Position Number: 00004715
Open Date: 02262026
Close Date: 03312026
Priority Review Date: 03312026
Employee Class: Staff
Full-Time/Part-Time: Full-Time
FTE: 1.00
Position Status: Regular
FLSA Exempt: Yes
Job Code: 1040SPS03
Union Representation: Non-Union
Union Code: NA
Unit/Department: Alumni Services
College Unit: Alumni Services Division
University Advancement: Location: BARSM ALUM
Link to Department Website or Custom Search Page: <a href="https://foundation.myniu.com" rel="nofollow">https://foundation.myniu.com</a>Position SummaryAre you ready to be the spark that ignites a global network of alumni passion? We are looking for a high-energy strategic and relational Assistant Director to act as a primary support for our alumni volunteer ecosystem. In this role, you wont just connect alumni to volunteer activities-you will build a movement. As a key leader in planning and executing volunteer opportunities and creating and sustaining a thriving volunteer pipeline, you will be the face of engagement" transforming simple inquiries into lifelong commitments of service. Whether you are busy implementing high-impact volunteer opportunities, recruiting at engagement events, or digital-first networking, youll be the catalyst that connects alumni back to the heart of the University.The Skills You Bring to the TableWe are looking for a proactive leader who balances charisma with meticulous attention to detail. To thrive in this position, you will need:• Strong communication skills are vital as you will act as a key liaison between volunteers and campus partners fostering seamless collaboration across the University.
• Unwavering Integrity: You consistently behave in a manner that meets the institutions high ethical standards, particularly when handling sensitive donor and constituent data.
• A People-First" Mindset: You are energized by responding to volunteer interest forms and inquiries, treating every interaction as an opportunity to build a stronger Huskie community.
• Collaborative Agility: You will work closely with the Assistant Director for Affinity Groups to harmonize regional and remote volunteer efforts ensuring a unified experience for alumni everywhere.Position SummaryAs a key driver of the alumni volunteer lifecycle, you will focus on day-to-day operations of our many dynamic engagement activities. Working under the oversight of the Director of Alumni Volunteer Engagement, you will own an activity portfolio that changes lives. In this role, your impact will be seen through:• Strategic Recruitment & Retention: You will intentionally identify, vet, train, and steward alumni volunteers ensuring they feel recognized and retained as lifelong partners.
• Data Storytelling: You will be the guardian of our engagement metrics tracking data through our Customer Relationship Management CRM software and collaborating with University Advancement data services to ensure every connection is captured for analysis.
• Mission-Driven Communications: Youll help amplify our mission by supporting the Director in drafting and executing compelling marketing materials and communications.
• Operational Excellence: You will design and manage multiple volunteer registrations and training programs, always maintaining a sharp eye on financial sustainability and resource efficiency.Essential Duties and ResponsibilitiesVolunteer Engagement & Program Management - 40Serve as primary manager for assigned volunteer programs ensuring high-quality experiences across the entire volunteer life cycle.
Collaborate with campus partners to recruit, vet, place, evaluate, and steward volunteers for assigned activities.
Maintain consistent engagement with both prospective and active volunteers to support satisfaction and long-term retention.
Design and implement volunteer recognition strategies in collaboration with the Director of Alumni Volunteer Engagement.
Develop and deliver volunteer training programs, including content creation, scheduling, and coordination with NIU partners.
Draft content, schedule, communications, and manage the creation of marketing collateral in collaboration with the NIU Foundation communications team.
On-site coordination of NIU Alumni Association Board and committee meetings.Volunteer Recruitment & Placement - 30Plan, execute, and enhance volunteer recruitment strategies to build a robust pipeline across engagement pathways.
Match alumni with suitable engagement pathways aligned with their interests, both within and beyond volunteer roles.
Attend University and Division events to network with attendees and actively recruit new volunteers.
Identify opportunities to cultivate volunteers from engaged alumni populations, such as donors, Emeritus Board members, affinity, regional group members, and alumni travelers.
Manage processes for responding to alumni volunteer inquiries, ensuring timely follow-up.
Collaborate with the Assistant Director for Affinity Groups to promote and coordinate select regionally based and remote volunteer efforts, including on-site event support.
On-site support for signature or large-scale volunteer activities outside of assigned portfolio as needed.
Support annual budget planning process and ongoing expense tracking for volunteer program.Volunteer Data Management & Analysis - 20Accurately collect, record, and maintain engagement data for all assigned volunteer activities within the CRM.
Analyze volunteer engagement data to inform program improvements and strategic planning.
Prepare data-driven reports for the NIU Alumni Association Board of Directors in collaboration with the Director.
Manage all donor and constituent information with the highest levels of confidentiality and professionalism.Division of University Advancement Support - 10Participate in committees created to support Division of University Advancement.
Work with graduate assistant and student workers to complete department tasks.
Collaborate with both Foundation and University staff and faculty to identify volunteer needs.Minimum Required QualificationsCivil Service NA
Knowledge, Skills, and Abilities (KSAs): Civil Service NA
Specialty Factors: Civil Service NA
Preferred Qualifications: Civil Service NAMinimum Required QualificationsSPS
Bachelors degree or higher from an accredited college or university.
Two years of professional experience in development, marketing, volunteer, or program management, or other related fields.
Valid drivers license and use of personal transportation.Additional RequirementsSPS
Deep personal commitment to diversity in all forms, the recognition of all individuals to mutual respect, and the acceptance of others without biases.
Demonstrable commitment to leading by example, modeling diversity, equity, and inclusion throughout the university.
Demonstrably strong work ethic and entrepreneurial mentality.
A high-level of integrity, focus, and commitment to achieve ambitious goals is essential.
Exemplary track record of professionalism, maturity, and discretion in handling confidential and highly sensitive information.
Must exhibit a thorough knowledge of Foundation and University policies and procedures.
Demonstrated exceptional writing skills, strong oral communication, and group presentation skills.
Excellent organizational, supervisory, and mediator skills.
High level of productivity and accuracy.
Excellent technology skills and the ability to work productively with tools such as spreadsheets and databases.
Exceptional interpersonal skills.
Extensive calendaring, heavy use of Microsoft Office and Outlook.
Extensive knowledge of all Microsoft products, including Word, Excel, PowerPoint, SharePoint, OneDrive, and O365.
Ability to establish priorities, utilize good judgment under pressure, and flexibility to handle last-minute and unexpected assignments.
Function independently with good judgment and initiative.
Knowledge of Foundation and University policies and procedures.
High-quality mindset with the goal of excellence and a positive, can-do perspective.
A flexible attitude and clear ability to modify and adapt as situations.
Demonstrated ability to prioritize competing projects and project-manage multiple projects at a time.
Ability to exercise discretion and confidentiality.Preferred QualificationsSPS
One year of experience working within a CRM to track and evaluate data.Physical Demands and RequirementsUse of a personal vehicle is sometimes required.
While performing the duties of this job, the employee is regularly required to talk and hear.
The employee frequently is required to stand for long periods of time, walk, use fingers and hands to feel, grasp, operate, or handle objects, tools, or controls, and reach with hands and arms.
Must be able to lift and carry 30 lbs regularly and at times for a significant duration.Appointment and Compensation DetailsAnticipated Appointment Start Date: May 1, 2026
Anticipated Appointment End Date: Percent of Staff Year 1.00
Standard Hours Per Week: 37.50
Working Hours: While established University office hours are 8:00 am - 4:30 pm in the office environment, alumni relations work is professionally conducted at times and places consistent with alumni and volunteer availability. Occasional nights and weekends.
Salary: $55,000.08 Annually
NIU offers a robust benefits package.Application ProcedureFor full consideration, please visit <a href="http://employment.niu.edu/postings/90446" rel="nofollow">http://employment.niu.edu/postings/90446</a> to submit the following materials by March 31, 2026:Required Documents• Cover Letter: Please include your interest in employment with the NIU Foundation and how your previous experience positions you for success in the role for which you are applying.
• Current Resume.
• List of Three current Professional References, including name, email address, and phone number.
• Transcripts: If applicable, unofficial copies are acceptable for initial review of application. Official copies are required to confirm appointment.Applications submitted after March 31 are welcomed but will be considered as needed.Special InstructionsQuick Link to Applicant: <a href="http://employment.niu.edu/postings/90446" rel="nofollow">http://employment.niu.edu/postings/90446</a>Is Background Check Required: YesEEO StatementIn accordance with applicable statutes and regulations, NIU is an equal opportunity employer and does not discriminate on the basis of race, ethnicity, color, national origin, ancestry, sex, religion, age, disability, physical and mental marital status, veteran status, sexual orientation, gender identity, and expression, political affiliation, or any other factor unrelated to professional qualifications and will comply with all applicable federal and state statutes, regulations, and orders pertaining to nondiscrimination, equal opportunity, and affirmative action.The following person has been designated to handle inquiries regarding the non-discrimination policies:Ethics and Compliance Officer
Title IX Coordinator
Health Services Building, Room 230
TitleIXCoordinator@niu.edu
815-753-5560Visa PolicyIn compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.ADA AccommodationNIU remains committed to ensuring

Northern Illinois University

Assistant Director of Volunteer Engagement (4715)

Affirmative Action

Alliance/Partner Marketing

Alumni Relations

Americans with Disabilities Act (ADA)

Analysis Skills

Board Meeting

Budget Management

Calendar Management

Communication Skills

Content Development

Customer Relationship Management (CRM)

Customer Relationship Management (CRM) Systems

Data Analysis

Data Management

Detail Oriented

Diversity

Driver's License

Ecosystems

Employee Retention

Energy Efficiency

Entrepreneurship

Establish Priorities

Expense Tracking

Federal Laws and Regulations

Interpersonal Skills

Lift/Move 30 Pounds

Marketing

Marketing Communications

Marketing/Sales Collateral

Metrics

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft PowerPoint

Microsoft Product Family

Microsoft SharePoint

Microsoft Word

Multitasking

Needs Assessment

On Site Support

Operational Communications

Organizational Skills

People Management

Power Amplifier

Presentation/Verbal Skills

Process Management

Project/Program Management

Record Keeping

Recruiting Strategy

Regulations

Reimbursement

Sales Pipeline

Sales Prospecting

Schedule Development

Spreadsheets

State Laws and Regulations

Storytelling

Strategic Planning

Sustainability

Team Player

Time Management

Training Program

Training/Teaching

University/School Policies

Volunteer Management

Writing Skills

We welcome and encourage applications from all qualified parties, including but not limited to people returning to the workforce, people with disabilities, those without a college degree, and veterans or those with military experience. In this front-line role, you'll process transactions accurately, identify opportunities to meet customer needs, and promote financial solutions that help our clients achieve their goals.

HOUR

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires.Join Associated Bank as a Teller, where you'll provide exceptional service and support to every customer interaction. In this front-line role, you'll process transactions accurately, identify opportunities to meet customer needs, and promote financial solutions that help our clients achieve their goals. Grow your banking knowledge while contributing to a team that values collaboration, integrity, and community impact.This position is located at: 4400 Center Terrace, Rockford, ILKey Accountabilities<ul><li>Deliver friendly, professional customer service that reflects Associated Bank's brand promise.</li><li>Accurately and efficiently process customer transactions while following all policies and procedures.</li><li>Identify customer needs and refer them to colleagues for additional financial solutions.</li><li>Promote current offers, products, and services that benefit customers.</li><li>Answer questions and resolve customer concerns with professionalism and care.</li><li>Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.</li><li>Demonstrate and educate customers on digital and self-service banking tools.</li><li>Collaborate with team members across multiple branches to ensure seamless service.</li></ul>Education & ExperienceRequired<ul><li>High school diploma or equivalent combination of education and experience</li><li>Up to 2 years of demonstrated customer service experience</li></ul>Preferred<ul><li>Experience in retail banking, cash handling, or financial services</li></ul>Why You'll Love Working HereAt Associated Bank, you'll be part of a supportive, growth-focused team that values your contributions and invests in your development. We offer meaningful career paths, community engagement opportunities, and a culture built on respect and teamwork. Apply today to make an impact in your community and grow your career with us!We welcome and encourage applications from all qualified parties, including but not limited to people returning to the workforce, people with disabilities, those without a college degree, and veterans or those with military experience.In addition to core traditional benefits, we take pride in offering benefits for every stage of life.<ul><li>Retirement savings including both 401(k) and Pension plans.</li><li>Paid time off to volunteer in your community.</li><li>Opportunities to connect with others through our diversity-focused Colleague Resource Groups.</li><li>Competitive salaries with professional development and advancement opportunities.</li><li>Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.</li><li>Personal banking, loan, investment and insurance benefits.</li></ul>Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, Minnesota, and Missouri and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on Facebook, LinkedIn and X.Compliance StatementAssociated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.Responsible to report ethical concerns as needed to Associated Bank's anonymous Ethics Hotline.Associated Bank provides additional assistance throughout the application, interview and hiring process. Please contact leavesandaccommodations@associatedbank.com if you need an accommodation at any time during the process.Associated Banc-Corp participates in the E-Verify Program. E-Verify Notice English or Spanish. Know Your Right to Work English or Spanish.Associated Bank is Pay Transparency compliant.The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role.$17.00 - $22.96 per hour

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