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Under general supervision, the Marketing Communications Director manages, plans, directs, and implements the communications, marketing, and media and public relations plans of the American Heart Association in a specified market, in addition to assisting the communications team as needed for other territories. The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities.

YEAR

<h2>Overview</h2>Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us. The American Heart Association has an excellent opportunity for a Marketing Communications Director. This hybrid position is based in the Hawaii division and the work is wherever it is most effective – in the field, at home and in our Honolulu office. Under general supervision, the Marketing Communications Director manages, plans, directs, and implements the communications, marketing, and media and public relations plans of the American Heart Association in a specified market, in addition to assisting the communications team as needed for other territories.  The Marketing Communications Director provides targeted, proactive positioning of the American Heart Association as the public’s leading authority on cardiovascular health and science. This is achieved through external and internal communications, marketing, media relations, digital strategies, sponsorship activation and special campaigns/initiatives. The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally. #TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs.<h2>Responsibilities</h2>Brand Integrity<ul><li>Maintains the integrity of the brand and identity of the American Heart Association by developing and/or reviewing/editing communications and marketing materials.</li></ul>Traditional and Digital Media<ul><li>Raise visibility of the Division via traditional and digital media outlets. Maintain and steward existing media relationships. Explore and engage new outlets, especially media with reach to targeted audiences. Research and monitor new/burgeoning media, especially those being developed in the market. <ul><li>Seeks, cultivates, and maintains regional media relationships, with traditional and emerging media.</li><li>Secures formal media partnerships/sponsorships for various events, campaigns and cause initiatives as appropriate.</li><li>Pitches “big picture” stories, focusing on hard news, feature and research stories, to the specified media market.</li><li>Researches and prepares media and background materials to support American Heart Association policy issues and community programs.</li><li>Develops fast response mechanism for hard news stories. Alerts field staff with media advisories and cause/marketing activities as appropriate.</li></ul></li></ul>Overall Campaign Development and Traction<ul><li>Work closely with internal partners to be an innovator and market disruptor. Seek new approaches to transforming sponsorship communications and marketing deliverables. Steward current sponsorships and expand into new industries. Help craft mission-focused proposals and weave in media, marketing and messaging themes to fully complement our campaigns. Contribute to campaign revenue through health asset sponsorships/activations. <ul><li>Develops and submits proposals outlining the details of the partnerships/sponsorships.</li><li>Supports day-of event activities.</li></ul></li></ul>Elevate Visibility of Local Divisions as Engaged Community Stakeholders<ul><li>To truly make an impact, each local Division needs to be widely recognized as a trusted and reliable stakeholder. We are invested in the overall health of the communities we serve. <ul><li>Implements communications plans with media advocacy, public policy initiatives and media spokespeople. Contributes to volunteer leadership, including helping identify and recruit potential committee and board members. </li><li>Identifies, recruits and trains volunteers who can serve as media and cause initiative spokespersons. Maintains an accessible database of human interest stories to tap for media inquiries.</li><li>Develops and executes social media strategy in conjunction with digital staff. </li><li>Works with internal and external partners to produce mission-focused content for organic social channels.</li><li>Plans and executes paid social media campaigns.</li></ul></li><li>Develops, in conjunction with field staff and volunteers, and oversees implementation of communications and marketing plans. <ul><li>Works with internal partners to ensure effective local implementation of field-related communications and marketing activities.</li><li>Works with external media partners to plan and execute advertising campaigns.</li></ul></li><li>Serves as communications and marketing consultant to staff and volunteers, including conducting communications orientation and training, monitoring progress on key objectives and cause initiatives, and providing general counsel and guidance.</li><li>Coordinates, in conjunction with National Center and Western States communications and marketing staff, communications- and marketing-related promotions, mailings, distribution, and reporting.</li></ul><h2>Qualifications</h2><ul><li>3 years minimum prior related experience with:<ul><li>Knowledge of variety of mass and alternative media, and principles of journalism including news gathering, interviewing, writing and editing. Basic video, graphic design and photography skills desired.</li><li>Experience in communications, marketing, or public affairs with a background in journalism, public relations, marketing, advertising or similar position.</li><li>Knowledge and experience with the fundamentals of multiple disciplines are needed, including the principles and ethics of public relations, promotion, marketing and business communications.</li><li>Demonstrated excellence in written communications skills, including news, business, and persuasive writing.</li><li>Demonstrated skills in effective one-on-one and group communications and work with all levels of media contacts, community leaders, and American Heart Association volunteers and staff.</li><li>Ability to deal professionally in a corporate and non-profit environment and assume responsibility for guiding communications and marketing projects and programs from inception through completion.</li><li>Demonstrated ability to simultaneously manage multiple, complex projects in varying stages of development under time pressure.</li><li>Knowledge and experience with developing content for event collateral materials.</li><li>University/College degree or equivalent experience.</li></ul>Here are some of the preferred skills we are looking for:<ul><li>Knowledge of the principles and practices of strategic planning, budgeting, and managing work.</li><li>Knowledge of basic fund-raising principles, practices, and techniques.</li><li>Knowledge of American Heart Association’s mission and programs.</li></ul></li></ul> <h2>Compensation & Benefits</h2>Expected pay range will be $62,700 to $82,000 annually. Pay is commensurate with experience; geographic differentials to the pay range may apply. The American Heart Association reserves the right to pay more or less than the posted range. The American Heart Association invests in its people. Here are the main components of our total rewards package.  Visit Rewards & Benefits to see more details. <ul><li>Compensation – Our goal is to ensure you have a competitive base salary.  That’s why we regularly review the market value of jobs and make adjustments, as needed.</li><li>Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs;  eligibility for an incentive program is based on the type of position. </li><li>Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution.  As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.</li><li>Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program.  Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.</li><li>Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees.  The number of days will increase based on seniority level.  You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.</li><li>Tuition Assistance - We support the career development of all employees.  This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.</li></ul><h2> </h2>The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.This position not a match with your skills?  Click here to see other opportunities.In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment. EOE/Protected Veterans/Persons with Disabilities  <h2></h2>#LI-Hybrid

American Heart Association

Marketing Communications Director, Hawaii

Advertising

Brand Marketing (Branding)

Budget Management

Business News

Business Writing

Campaigns

Cardiovascular

Cardiovascular Disease

Career Development

Community Programs

Compensation and Benefits

Consulting

Content Development

Database Administration

Digital Media

Editing

Facebook

Fundraising

Graphic Design

Health Science

Incentive Programs

Journalism

Leadership

LinkedIn

Mail Processing

Marketing

Marketing Communications

Marketing Plan

Marketing/Promotional Messaging

Media Buying and Planning

Media Campaigns

Media Research

Multitasking

New Media

News Reporting

Nonprofit

Outbound Marketing

Persuasion Skills

Photography

Policy Development

Project Tracking

Public Affairs

Public Policy

Public/Media/Press/Analyst Relations

Social Media

Staff Development

Strategic Planning

Transformational Communications

Tuition Fees

Video Editing

Volunteer Management

Writing Skills

American Heart Association, Inc

With key internal and external stakeholders, assist in developing, improving and maintaining working relationships with the U.S. Military, local community leaders, partners and donors, and media representatives to enhance awareness and generate support of the USO mission, and to support successful program delivery.*. As directed by Center Operations Manager or other leaders, help to plan and oversee, and lead the execution of, operational areas which may include programs, logistics, inventory management, budget, social media and database management.*.

Why join our team?With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job – it's a calling, and we believe in doing what you love and loving what you do.A Certified Great Place to Work®Don’t just take our word for it—our people have spoken. According to the Great Place to Work® 2025–2026 survey:<ul><li>96% feel good about how we support the community</li><li>94% are proud to tell others they work at the USO</li><li>92% say their work has special meaning—it’s not “just a job”</li><li>91% felt welcomed from day one</li><li>Over 88% agree all employees are treated fairly, regardless of race or gender</li></ul>The Center Operations Specialist position is responsible for executing the day-to-day operations of one or more USO Centers, providing excellent customer service, and maintaining a safe, friendly, and inviting environment for service members. This position also manages and delivers, and may assist in designing, high quality, self-sustaining and cost-efficient programs, events and activities in locations surrounding the Center(s). It provides valuable, engaging and memorable experiences for military service members and their families, and may also guide and administer volunteers.Principal Duties and Responsibilities (*Essential Duties)<ul><li>Execute day-to-day Center operational procedures, ensuring a cost-effective, safe, welcoming and clean environment. Monitor and maintain facilities and equipment so that they are well-maintained and ready-to-use. Enforce sanitary and food-handling guidelines and regulations.*</li><li>Engage and interact with Center visitors, and serve as a subject matter expert about its amenities, tours, classes, programs and services; troubleshoot to resolve issues. May direct and manage vendors.*</li><li>Help to maintain Center operations within budget. Monitor and maintain, and accurately report on inventory, and handle cash. Provide data for financial, operational and statistical reports as requested. Provide ad hoc reports as required.*</li><li>Create and maintain a Standard Operating Procedure file that details local operational procedures and Center activities to enable prompt reporting, easy rotation and follow-on.*</li><li>As directed by Center Operations Manager or other leaders, help to plan and oversee, and lead the execution of, operational areas which may include programs, logistics, inventory management, budget, social media and database management.*</li><li>Assist with operations and programs communications and awareness. Compile and prepare announcements, stories and photos for social media, local media representatives and website publications, ensuring that content conforms to USO media guidelines.*</li><li>Deliver, or assist in managing the planning and evaluation of new and existing USO programs, activities and events on and off US military installations, including coordinating all functions, materials and assets to ensure that these programs, activities and events are effective and run efficiently.*</li><li>Assist Center Operations Manager or higher-level colleagues in reviewing USO programs and service needs within assigned area, including helping to research and recommend new programs and services. Implement any resulting program, event or activity changes.*</li><li>With key internal and external stakeholders, assist in developing, improving and maintaining working relationships with the U.S. Military, local community leaders, partners and donors, and media representatives to enhance awareness and generate support of the USO mission, and to support successful program delivery.*</li><li>Coordinate with Center colleagues to ensure appropriate and adequate resources including volunteers, materials, and supplies are available for all programs, events, and activities. Serve as a programs resource to colleagues and oversee volunteer participation.*</li><li>Communicate key information to volunteers, including shift openings, policy changes, development opportunities, etc. Maintain and generate reports from the volunteer database related to hours worked, applications in process/received, etc.*</li><li>Direct prospective volunteers through the application process. Help coordinate on the job training for volunteers. Implement volunteer recognition events and run reports – e.g., award milestone/birthdays, etc. Communicate volunteer improvement suggestions to USO colleagues. Submit Volunteer of the Quarter nominations.*</li><li>May be required to operate a USO or personal motor vehicle.</li><li>Other duties as assigned, including backfilling for Center Operations Manager or other positions, as directed by senior leaders.</li></ul>Job Specifications<ul><li>High School Diploma or equivalent.</li><li>2+ years work experience in event management, marketing, retail, customer service, recreation facility or related role. Relevant experience in a non-profit, military, multicultural and/or global organization preferred.</li><li>Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.</li><li>Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. General knowledge of various software, applications, and programs including but not limited to volunteer management software and social media platforms. Experience with Digital Cheetah preferred.</li><li>Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.</li><li>Demonstrated ability to show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to quickly and easily adapt to changing organizational needs.</li><li>Ability to achieve desired results while working collaboratively in a team environment.</li><li>Ability to perform basic math and follow proper cash/donation handling and reporting procedures, business/accounting functions including project management and budget reconciliation.</li><li>Willingness and ability to work non-standard hours as needed.</li><li>General knowledge of military community preferred.</li><li>Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver’s license.</li><li>Ability to obtain and maintain a valid United States passport and valid foreign driver’s license* (in applicable locations/regions)</li><li>Must be a strong advocate of the USO’s mission.</li></ul>Details<ul><li>This position is located in Fort Shafter, HI. Preference will be given to local candidates within commuting distance to the location.</li><li>The salary for this position is $48,300 -$69,000.</li><li>To support pay transparency, this posting includes the anticipated base salary range for this role. Compensation is determined based on several factors including geographic location, relevant experience, specialized skills, certifications, and overall alignment with the position requirements. Our compensation practices are designed to ensure market competitiveness and internal equity across roles and levels.</li><li>Resume and cover letter are required for full consideration.</li><li>Background check – education, criminal and driving required.</li><li>The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.</li></ul>If that’s not enough to convince you, here are some direct quotes from employees:<ul><li>The organization truly cares about the people who work here.</li><li>There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization.</li><li>Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for.</li><li>The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work.</li><li>The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of.</li></ul>Apply today. Join the mission. Join Team USO.

Volunteer Communications Jobs in Honolulu, HI

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Volunteer Communications Jobs in Honolulu, HI

Marketing Communications Director, Hawaii American Heart Association

Center Operations Specialist USO

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