FULL_TIME

FEED

HOUR

Reporting to the Care Services Director, the Care Services Coordinator is responsible for the management of care services programs ensuring the uniform delivery of high quality, consistent services for individuals with ALS and their families within an assigned territory area. The ALS Association funds global research collaborations, assists people with ALS and their families through its nationwide network of care and certified clinical care centers, and advocates for better public policies for people with ALS.

<div style="text-align:center">The ALS Association is the largest ALS organization in the world. The ALS Association funds global research collaborations, assists people with ALS and their families through its nationwide network of care and certified clinical care centers, and advocates for better public policies for people with ALS. The mission of the ALS Association is to make ALS livable and cure it. For more information about the ALS Association, visit our website at <a href="http://www.als.org/" rel="nofollow noopener noreferrer" target="_blank" title="http://www.als.org/">www.als.org</a></div><div> POSITION SUMMARY: Reporting to the Care Services Director, the Care Services Coordinator is responsible for the management of care services programs ensuring the uniform delivery of high quality, consistent services for individuals with ALS and their families within an assigned territory area. This position facilitates education, information, benefit, and clinical resource navigation assistance to persons diagnosed with ALS and caregivers.  ESSENTIAL DUTIES AND RESPONSIBILITIES:<ul><li>Utilize the Intake form to obtain all necessary client, medical, demographic information; document to support families in meeting goals. </li><li>Conduct care consultations and needs assessments for people living with ALS, caregivers, and families in a variety of settings including virtual visits, by phone/email, in clinic and support groups. Refers to Care Services Manager for complex case-expertise area. </li><li>Actively manage a portfolio of clients, assuring client and caregiver needs are met within the capabilities of The ALS Association. </li><li>Provide information on programs, services, resources and printed/electronic educational materials available to persons with ALS and their families. </li><li>Coordinate referrals to ALS Association programs as well as healthcare providers and community agencies. </li><li>Facilitate resource support group meetings, engage participants, and schedule speakers as appropriate to meet the needs of the group. </li><li>Document all pertinent engagements with persons living with ALS, family, caregivers, or other healthcare professionals involved with the delivery of care and support in the database. </li><li>Ensure quarterly contact/engagement with those living with ALS and/or their caregivers. </li><li>Educate and provide those served on the available nationwide, state, and local resources through utilization of The ALS Association Resource & Referral Hub. </li><li>Serve as a member of the ALS Clinic multidisciplinary team and function as the liaison between the clinic and The ALS Association. </li><li>Participate in continuing education seminars, workshops, and conferences as available and necessary to gain knowledge on related topics. </li><li>Perform other related duties as assigned by management.</li></ul> SUPERVISORY RESPONSIBILITIES  <ul><li>This job has no supervisory responsibilities. </li></ul> QUALIFICATIONS:<ul><li>Bachelor’s Degree or related experience in social work, case management, health administration, allied and public health, nursing, or a related area required. </li><li>Minimum of 3 years related professional experience including direct care and/or case management experience. </li><li>Knowledge of Medicare, Medicaid, patient assessment skills, care planning, and case management preferred. </li><li>Knowledge of clinical and ethical regulations.</li><li>Must have and maintain a valid drivers’ license. </li><li>Ability to work nights and/or some weekends (as required).</li><li>Experience with volunteer management preferred. </li><li>Strong computer skills and proficiency with Microsoft Office products</li><li>Good understanding of databases, such as Salesforce. </li><li>Commitment to organization, accuracy, attention to detail, highly efficient and conscientious about thorough</li><li>follow-up. </li><li>Skilled communicator, with superior interpersonal, verbal and written skills. </li><li>Able to handle confidential information and maintain high confidentiality.</li><li>Experience with home health and hospice is a plus </li></ul> PAY TRANSPARENCY:  The ALS Association’s pay range for this position is $22.51 - $27.99 per hour.</div>The ALS Association has compensation ranges for various work locations throughout the United States, allowing us to compensate employees competitively and consistently in diverse geographic markets. The above-listed listed range shows prospective compensation for this role; the appropriate range will be established by what is eventually determined to be the candidate's primary work location. Various factors, including the complexity and significance of the role, job duties/requirements, relevant experience and abilities, and primary work location, determine individual compensation. Compensation ranges are evaluated and typically adjusted on a regular basis. Offers are made within the compensation range that is in effect at the time of the job offer.The Association may, at its discretion, offer merit-based increases tied to individual performance. The benefits listed may differ depending on employment status with the Association. Healthcare benefits, a 401(k) plan with employer match, short-term and long-term disability coverage, basic life insurance, well-being benefits, paid time off and several paid holidays are available to Association employees, among other benefits.We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.The ALS Association endeavors to make www.als.org accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please email onlineaccommodations@alsa-national.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.The ALS Association highly encourages their employees to be fully vaccinated, as considered per the CDC guidelines, with the COVID-19 vaccination. Requirements to have or obtain a COVID-19 vaccination may be applicable by state, local, and other federal orders or applicable lawful requirements by third-party clinics, vendors, or events attended on ALS Association business. If applicable, proof of vaccination will be required, unless approved for a legally required exemption by The ALS Association.Powered by JazzHR

The ALS Association

Coordinator, Care Services

Case Management

Clinical Medicine

Clinical Practices/Protocols

Clinical Support

Communication Skills

Compensation Analysis

Computer Skills

Conferences

Cross-Functional

Demographics

Detail Oriented

Driver's License

Healthcare

Healthcare Administration

Healthcare Providers

Home Care

Hospice Care

Interpersonal Skills

Medicaid

Medical Office Administration

Medical Records

Medicare

Microsoft Office

Microsoft Product Family

Needs Assessment

Nursing

Organizational Skills

Patient Assessment

Presentation/Verbal Skills

Public Health

Public Policy

Resource Utilization

Salesforce.com

Social Work

Support Documentation

Volunteer Experience

Volunteer Management

Writing Skills

partner JazzHR

UNKNOWN

ADAPTED_NOW

Lead the design, development, and deployment of advanced statistical, machine learning, and AI solutions—including LLM-powered applications—to solve complex business, workforce, and organizational challenges. Build and deploy advanced AI solutions using modern frameworks (e.g., LLMs, embeddings, RAG architectures), and lead experimentation and rapid prototyping to evaluate emerging capabilities.

YEAR

<div>When you join the team at Unum, you become part of an organization committed to helping you thrive.Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: <ul><li>Award-winning culture </li><li>Inclusion and diversity as a priority </li><li>Performance Based Incentive Plans</li><li>Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability </li><li>Generous PTO (including paid time to volunteer!) </li><li>Up to 9.5% 401(k) employer contribution </li><li>Mental health support </li><li>Career advancement opportunities </li><li>Student loan repayment options </li><li>Tuition reimbursement</li><li>Flexible work environments </li></ul><h3>*All the benefits listed above are subject to the terms of their individual Plans.</h3>And that’s just the beginning…  With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! <h2>General Summary:</h2>We’re looking for a Senior Data Scientist passionate about using AI, ML, and LLMs to transform how organizations understand and optimize their workforce. This highly visible role sits at the intersection of advanced AI, scalable data engineering, and people analytics, partnering with senior HR and business leaders to deliver production‑grade solutions. You’ll architect intelligent systems—not just models—translate complex workforce data into actionable insights and help shape our AI roadmap. If you thrive in ambiguity, own end‑to‑end solutions, and want to influence talent strategy, organizational design, and employee experience, we’d love to talk.<h2>Job Specifications</h2><div><ul><li>Bachelor’s degree in a quantitative field required; advanced degree preferred.</li><li>Minimum of 6 years of relevant analytical or data science experience.</li><li>Demonstrated depth in multiple core data science disciplines (e.g., ML/statistics, data engineering, automation).</li><li>Advanced SQL and data modeling experience across complex data environments.</li><li>Proven ability to independently manage multiple initiatives and provide direction to others.</li><li>Strong written and verbal communication skills.</li><li>Experience working in regulated or complex operational environments preferred.</li><li>Demonstrated leadership capability and a track record of delivering high-impact analytical solutions.</li></ul><div><h2>Technical Specifications</h2><ul><li>Hands-on experience with modern AI approaches (LLMs, embeddings, RAG, etc.) Vector databases (e.g., FAISS, Chroma) and RAG architectures</li><li>GitHub (including GitHub Copilot)</li><li>Web app frameworks (e.g., Streamlit, Dash, FastAPI) for building analytics products</li></ul><h2>Primary Responsibilities</h2><div><ul><li>Lead the design, development, and deployment of advanced statistical, machine learning, and AI solutions—including LLM-powered applications—to solve complex business, workforce, and organizational challenges.</li><li>Translate ambiguous business and HR questions into well-defined analytical approaches, scalable data products, and decision-support tools.</li><li>Design and oversee end-to-end data science workflows, including data extraction (e.g., enterprise data warehouses), validation, modeling, deployment, and performance monitoring.</li><li>Integrate data from multiple internal and external sources to create modeling-ready datasets, reusable data assets, semantic layers, and metadata frameworks that enable scalable and self-service analytics.</li><li>Develop and productionize predictive and prescriptive models to explain outcomes, forecast behavior, and identify risks and opportunities.</li><li>Build and deploy advanced AI solutions using modern frameworks (e.g., LLMs, embeddings, RAG architectures), and lead experimentation and rapid prototyping to evaluate emerging capabilities.</li><li>Embed analytics and AI solutions into business processes through automation, system integration, and near real-time data capabilities.</li><li>Partner with HR Business Partners, talent leaders, executives, data engineering, and IT teams to deliver actionable insights and ensure alignment with architectural, security, and data quality standards.</li><li>Provide technical leadership across data science initiatives, ensuring consistency with best practices, methodologies, and quality standards.</li><li>Communicate complex analytical insights and AI concepts clearly to non-technical stakeholders, influencing strategic and operational decision-making.</li><li>Mentor and coach junior team members, elevating team capabilities in AI, machine learning, and analytics best practices.</li><li>Ensure adherence to responsible AI principles, including data privacy, bias mitigation, security, and ethical use of employee data.</li><li>Stay current on emerging AI and analytics trends, proactively identifying opportunities to incorporate new technologies into enterprise use cases.</li></ul></div></div>#LI-AD1#LI-MULTI~IN1</div>Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.$89,400.00-$183,500.00Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not.  All benefits are subject to the terms and conditions of individual Plans.Company:Unum</div>

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Coordinator, Care Services The ALS Association

Senior Data Scientist - AI & People Analytics UNUM Group

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