Sacramento, CA30+ days ago
Examples of Knowledge and Abilities Knowledge of Applicable laws, rules and regulations related to behavioral health servicesPublic and private agency services available for families, children, and adults with behavioral health and recovery challengesCrisis intervention techniquesNeeds and difficulties faced by ethnically diverse consumers and families/caregivers of consumers of behavioral health servicesMethods and techniques to communicate effectively with behavioral health consumers, families/caregivers, the community, and treatment/care teamsCultural and social factors affecting behavioral health and recoveryOffice procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignmentEnglish usage, spelling, grammar, and punctuationPrinciples of effective customer serviceAbility toRead and understand written and verbal rules, policies, and proceduresMaintain client confidentialityCompose and maintain accurate and appropriate records of services provided Meet required timelines for referrals, follow-up, and coordination of care Establish and maintain cooperative, effective working relationships with clients, co-workers, other agencies, and the general publicCommunicate clearly and concisely, both verbally and in writing Analyze situations accurately and adopt an effective course of actionEffectively organize and prioritize work assignmentsInterpret and apply applicable federal, state, and local laws, codes, and regulationsApply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Employment Qualifications Minimum Qualifications Currently or previously a consumer of behavioral health services (such as mental health or substance use), or a parent or family member/caregiver of a behavioral health consumer. substance use, gambling, food) Social Rehabilitation Motivational Interviewing Recovery Principles Other training related to the role of a peer in a mental health system Less than 60 semester/90 quarter units in Behavioral Health 60 semester/90 quarter or more units in Behavioral Health 05 One of the Behavioral Health Peer Specialists duties is to provide families, children/youth, adults, or older adults a voice and perspective regarding service needs and organizational/system planning.