This position is responsible for: • Screening, scheduling, coordinating, and documenting admissions • Maintaining accurate resident and intake records • Supporting resident compliance with McKenna House policies and procedures, including daily chore completion, follow up as needed, and adherence to bed bug protocols • Answering phones, greeting visitors, completing intakes, and managing general front office operations • Maintaining strict confidentiality and discussing resident or program information only with authorized Salvation Army Officers and employees • Property Management Support • Communicates property related concerns to maintenance volunteers and maintains records of inspections and reported issues • Assists with supply inventories, tracking purchase needs, and informing the Shelter Director of any issues requiring attention • Program Support • Reviews required logs and records and helps ensure continuity of information by reviewing reports from outgoing staff • Coordinates with the volunteer house chef to order and track USDA food, New Hampshire Food Bank items, and other gifts in kind to support pantry operations and maintain organized food storage. High school diploma or general education degree and one year of related experience Posses a valid Drivers License Basic computer knowledge with Microsoft Suite.