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AccentCare Hospice is seeking compassionate volunteers to make quality assurance calls to patients receiving care at home or in facilities. If you have prior experience in healthcare, customer service, or support roles, feel free to submit a short reflection or sample call script.

Be a voice of care and connection.AccentCare Hospice is seeking compassionate volunteers to make quality assurance calls to patients receiving care at home or in facilities. These calls help ensure patients have the medication, supplies, and staff support they need—andthat they feel heard and cared for. Volunteer Role Includes:<ul><li><ul><li>Making scheduled check-in calls to patients or caregivers </li><li>Asking guided questions about medication, supplies, and staff support </li><li>Documenting responses and reporting any concerns to the care team </li><li>Offering a warm, empathetic presence over the phone </li></ul></li></ul> Ideal Volunteers:<ul><li><ul><li>Are friendly, reliable, and detail-oriented </li><li>Have strong communication and listening skills </li><li>Are comfortable using a phone and basic documentation tools </li><li>Can commit to 1–2 hours per week (or more if desired) </li></ul></li></ul> Application InstructionsTo apply for this Circle of Care Quality Call Volunteer role: <ol><li><ol><li>Submit a Volunteer Application</li><li>All applicants must complete our general volunteer application for indirect service roles. </li><li>Consent to Background Screening</li><li>A background check is required to ensure a safe and trustworthy environment. </li><li>Complete Bereavement & Quality Call Training</li><li>Volunteers will receive training on grief sensitivity, communication, and quality assurance protocols. Training is flexible and available online or in person. </li><li>Optional Work Sample (Preferred Format: PDF or Word)</li><li>If you have prior experience in healthcare, customer service, or support roles, feel free to submit a short reflection or sample call script. </li></ol></li></ol>Your voice can bring comfort and clarity.To learn more or apply, contact MyKaylee Farnam, Volunteer Services Coordinator: MyKayleeFarnam@accentcare.com | 254-998-5001

AccentCare Hospice & Palliative Care Waco, Killeen, Groesbeck

Hospice Circle of Care Quality Call Volunteer

Adobe Acrobat

Background Investigation

Communication Skills

Customer Support/Service

Detail Oriented

Documentation

Healthcare Customer Service

Hospice Care

Medications

Microsoft Word

Patient Assessment

Patient Care

Quality Assurance

Scripting (Scripting Languages)

IRecruitee

OTHER

Support our care team behind the scenes by helping in our offices (light data entry, assembling packets, sending cards to family members), organizing special memories for patients, sewing memory bears or blankets, and more. At Altus Hospice, we look for Volunteers who share our belief that true hospice care extends beyond medical needs—it’s about bringing dignity, peace, and human connection to every life we touch.

HOUR

Overview:
Are you looking to make a meaningful impact in your community? Join Altus Hospice's dedicated volunteer team and bring joy, comfort, and support to those who need it most. We offer a variety of volunteer opportunities that cater to different skills and interests. Whether you enjoy direct interaction with patients, supporting behind the scenes, or sharing your special talents, there's a place for you here. Explore the different ways you can make a difference and find the perfect volunteer role for you! VOLUNTEERS ARE NOT PAID EMPLOYEES AND DO NOT RECEIVE COMPENSATION FOR THEIR TIME. Who we are:At Altus Hospice, we take immense pride in being a mission-driven, patient-centered leader in end-of-life care. Guided by our vision to be the most trusted partner in hospice care, we surround our patients and their loved ones with unwavering support, comfort, and compassion. At Altus Hospice, we look for Volunteers who share our belief that true hospice care extends beyond medical needs—it’s about bringing dignity, peace, and human connection to every life we touch.

Responsibilities:
<ul><li>Join as an Administrative / Organizational Volunteer!<ul><li>Support our care team behind the scenes by helping in our offices (light data entry, assembling packets, sending cards to family members), organizing special memories for patients, sewing memory bears or blankets, and more. Your support can make a big impact!</li></ul></li><li>Become a Patient Care Volunteer!<ul><li> Visit patients to offer companionship and give caregivers a break. Activities include reading, hobbies, playing games, and listening. Make a difference in someone's day!</li></ul></li><li>Bring happiness as a Pet Therapy Volunteer! <ul><li>Share the love of your Certified Therapy Pet with patients.  No hospice experience is needed, just a certified and vaccinated pet. Your visits can bring immense joy and emotional support.</li></ul></li><li>Share Your Talent as a Musician Volunteer! <ul><li>Use your musical gifts to brighten patients' days and provide comfort to our healthcare staff. Your music can be a source of peace and joy.</li></ul></li><li>Serve as a Veteran Volunteer! <ul><li>Connect with fellow veterans, provide companionship, and participate in meaningful ceremonies. Your unique insights can help support and honor our veteran patients.</li></ul></li></ul>

Qualifications:
<ul><li>A heart for serving others and an appreciation for the hospice mission.</li><li>Demonstrates compassion, empathy, and deep respect for individuals and their unique journeys.</li><li>Welcomes and values people of all backgrounds, cultures, and beliefs.</li><li>Must be able to pass background check requirements.</li></ul>

Min:
USD $0.00/Hr.

Max:
USD $0.00/Hr.

Altus Hospice

Volunteer Opportunity (Hospice)

Clothes Making

Data Entry

Healthcare

Memory Hardware

Music

Team Building

[AW]-iCims

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Hospice Circle of Care Quality Call VolunteerAccentCare Hospice & Palliative Care Waco, Killeen, Groesbeck

Volunteer Opportunity (Hospice)Altus Hospice

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