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Matches volunteer applicants with appropriate hospital volunteer positions/programs, and works with hospital staff to ensure that all new volunteers are appropriately greeted, oriented to Volunteer Services office procedures, and escorted to their assignment on their first day. Coordinates program development, recruitment, screening, selection and placement, scheduling, orientation, training, supervision, and recognition activities of all individuals coming to YNHHS to provide volunteer services to patients, families, and staff.

Overview:
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Under the direct supervision of the System Director of Volunteer and Guest Services, coordinates Volunteer Services programs. Coordinates program development, recruitment, screening, selection and placement, scheduling, orientation, training, supervision, and recognition activities of all individuals coming to YNHHS to provide volunteer services to patients, families, and staff. Serves as an HR advocate for meaningful positions for volunteers. Assesses hospital needs and designs volunteer programs to support exceptional patient care. Adheres to sound principles and ethics of volunteer program administration, and works closely with hospital departments in the oversight of volunteer involvement. EEO/AA/Disability/Veteran

Responsibilities:
<ul style="list-style:none"><li>1. Designs and implements volunteer programs throughout the Medical Center, working with departments and staff to assess their needs for volunteer support. Is aware of the principles used to determine appropriateness of duties for volunteers, and clearly communicates this information with hospital staff.</li><li>2. Creates and updates volunteer position descriptions, assuring that descriptions accurately reflect the duties of the volunteers.</li><li>3. Develops and implements recruitment plans to fill volunteer positions.</li><li>4. Screens volunteer applicants through interviews and observation. Is adept at behavioral interviewing techniques, and documentation of interviews and observations.</li><li>5. Selects volunteers to provide volunteer staffing for hospital. Is aware of volunteer programs throughout the community and refers applicants elsewhere as appropriate.</li><li>6. Matches volunteer applicants with appropriate hospital volunteer positions/programs, and works with hospital staff to ensure that all new volunteers are appropriately greeted, oriented to Volunteer Services office procedures, and escorted to their assignment on their first day.</li><li>7. Conducts volunteer orientation program, incorporating the JCAHO and OSHA requirements, as well as hospital requirements.</li><li>8. Coordinates departmental training program schedules, and is responsible to assure that training documentation is maintained in the volunteer's permanent file in Volunteer Services. Assists departments with training curriculum design. Is responsible to implement process for annual volunteer training and competency reviews in designated assignments.</li><li>9. Supervises volunteers assigned to programs managed by the Volunteer Services Department.</li><li>10. Investigates and resolves concerns/complaints regarding volunteer performance in a timely manner, and in collaboration with department volunteer supervisors/liaisons. Counsels volunteers as needed, and provides thorough documentation and follow up.</li><li>11. Effectively uses technology resources to analyzes volunteer attendance and hours of service data on a monthly basis.</li><li>12. Maintains accurate schedules for areas of responsibility. Identifies trends related to volunteer satisfaction, based on volunteer/staff feedback, and volunteer attendance.</li><li>13. Coordinates volunteer recognition activities, in collaboration with hospital departments. Works as member of Volunteer Services Department team in planning and conducting hospital-wide volunteer recognition activities.</li><li>14. Maintains positive working relationships and communication with hospital departments to assure that volunteers are incorporated into the department as team members. Maintains high visibility by visiting areas of responsibility.</li><li>15. Articulates the impact of hospital policies and procedures on volunteer program and volunteers.</li><li>16. Administers volunteer program in compliance with regulatory and statutory requirements for volunteer program management. (Joint Commission, OSHA, child labor and wage and hour laws, ADA, Civil Rights Law)</li><li>17. Represents hospital through public speaking engagements in the community to promote volunteerism.</li><li>18. Supports volunteer leadership development, and identifies opportunities for creative utilization of volunteers beyond the traditional roles for volunteers.</li><li>19. Recommends changes and additions to departmental policies and procedures.</li><li>20. Represents the hospital by participation in organizations concerned with volunteerism.</li><li>21. Assists volunteers in their pursuit of satisfying volunteer service experiences. Facilitates transfers and reassignments for volunteers.</li><li>22. Assumes responsibility for department when designated, in absence of department director.</li></ul>

Qualifications:
EDUCATION Bachelor's Degree in related field required. Masters' preferred. EXPERIENCE All applicants must have personal volunteer experience in some setting. Proven experience in program development and coordination, public speaking and presentations, leading training programs, project coordination. Prior experience coordinating volunteers preferred in a healthcare setting. LICENSURE AHA CAVS preferred, but not required SPECIAL SKILLS Proven expertise in various human resource management (i.e., interviewing, documentation, project coordination, negotiation skills, training skills, and understanding of diverse cultures). Must be a competent public speaker, and have outstanding written and oral communication skills. Competency in technology to support the volunteer services program goals and reporting, i.e. Word, Excel, PowerPoint.

Yale New Haven Health

Volunteer Coordinator

Americans with Disabilities Act (ADA)

Analysis Skills

Communication Skills

Diversity

Documentation

Healthcare

Hospital

Hospitality and Tourism

Human Resources Management

Leadership

Legal

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Needs Assessment

Negotiation Skills

OSHA

Patient Care

Presentation/Verbal Skills

Project/Program Coordination

Project/Program Management

Regulatory Compliance

Regulatory Requirements

Resolve Customer Issues

Staff Requirements

Systems Administration/Management

Technical Support

The Joint Commission (TJC)

Time Management

Training Program

Training/Teaching

Training/Teaching Curriculum

Trend Analysis

Volunteer Experience

Volunteer Management

Writing Skills

[AW]-iCims

The Safety & Operations Coordinator is responsible for the coordination of maintaining the Safety and VPP programs for Wieland Metal Services Warwick, RI locations, as well as developing and maintaining lines of communication with the hourly and salary workforce. Wellness Programs – Wieland encourages participation in our unique and personalized approach to wellness, where you are eligible to earn healthcare premium discounts as well as HSA employer contributions based on your status within the program.

Overview:
Wieland - Creating Value for Generations! Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution. We provide a large product and service portfolio including power, automotive, ammunition, coinage, construction materials, refrigeration, electronics and many other industries. To us, metal is more than material. Wieland's Cultural ValuesWieland’s culture is what makes for a fun and rewarding place to work! As a company, we benefit daily from our employees' knowledge and abilities. With our cultural vision, we place our core values at the heart of everything we do: Safety, ambition, optimism, reliability, ownership, diversity, & respect. Wieland is hiring a Safety & Operations Coordinatorto join the team! The Safety & Operations Coordinator is responsible for the coordination of maintaining the Safety and VPP programs for Wieland Metal Services Warwick, RI locations, as well as developing and maintaining lines of communication with the hourly and salary workforce. They will also be responsible for supporting the Corporate EH&S Manager in our key strategies and initiatives for all Wieland locations. This role is located in Warwick, RI and will be fully on-site. 

Responsibilities:
Safety & Operations Coordinator Responsibilities<ul><li style="margin:0in">Implement and maintain a safety program aligned to OSHA and Company guidelines. Ensure that systems, controls, documentation and above all, attitudes are consistent with a “Safety First” culture. </li><li style="margin:0in">Drive, prepare for, and maintain the VPP Star status initiative. </li><li style="margin:0in">Conduct analyses of occupational incidents, injuries, property damage, hazard reports and near misses as part of a regular compliance safety review. </li><li style="margin:0in">Identify, evaluate, and assist in correct health safety hazards. </li><li style="margin:0in">Provide guidance and assistance in performing risk assessments of work/processes.  </li><li style="margin:0in">Provide training and materials assistance to ensure safe and healthy work practices. </li><li style="margin:0in">Analyze injury and illness reports and monitor data for trends. </li><li style="margin:0in">Assist in incident/accident investigations.</li><li style="margin:0in">Monitor compliance with OHSMS including health and safety statutes and regulations and organizational health and safety policies, programs and guidelines. </li><li style="margin:0in">Note instances of noncompliance and recommended improvements of the OHSMS. </li><li style="margin:0in">Pursing professional development activities. </li><li style="margin:0in">Coordinate key S&H improvement initiatives (VPP).</li><li style="margin:0in">Establish, chair, coordinate, etc. safety teams/committees as needed. <ul><li style="margin-bottom:0in">Ergonomics Team.</li><li style="margin-bottom:0in">Housekeeping Team.</li><li style="margin-bottom:0in">First Responder Team.</li><li style="margin-bottom:0in">Safety Inspection Team. </li><li style="margin-bottom:0in">Accident Investigation Team.</li><li style="margin-bottom:0in">Area Safety Representative Team, etc. </li></ul></li><li style="margin:0in">Encourage Supervisors/Foreman to allow volunteers to serve on teams/committees. </li><li style="margin:0in">Solicit employee opinion on selecting certain PPE, training topics, etc.</li><li style="margin:0in">Recruit employees to conduct area inspections for Warwick site. </li><li style="margin:0in">Coordinate monthly inspections and training for Warwick site. </li><li style="margin:0in">Manage and maintain “Safety Data Sheets” for Warwick site. </li><li style="margin:0in">Manage and distribute alerts for Wieland Warwick site: First Aid, Near Misses, Property Damage, Recordables & Incident Investigations.</li></ul>Safety & Operations Coordinator Qualifications<ul><li style="margin:0in">Bachelor’s degree or equivalent a plus</li><li style="margin:0in">Minimum of one year experience in supporting safety and health programs in manufacturing sites.</li><li style="margin:0in">Excellent organization and follow-through skills.</li><li style="margin:0in">Able to work independently.</li><li style="margin:0in">Able to prioritize multiple projects and work under pressure to meet deadlines. </li><li style="margin:0in">Must be detail-oriented and recognize importance of accuracy and timeliness in completing tasks. </li><li style="margin:0in">Must recognize the importance of confidentiality in handling employee information and records.</li></ul>

Qualifications:
Joining Wieland’s team gives you…<ul><li>Benefits - Including Medical, Dental, Vision, Disability, Life & more!</li><li>Retirement Savings - 401(k) contribution + match.</li><li>Work/Life Balance - Paid Vacation & Holidays.</li><li>Growth Opportunities - We have over 9,000+ employees worldwide and 40+ locations in North America alone. Growth opportunities are limitless!</li><li>Wellness Programs – Wieland encourages participation in our unique and personalized approach to wellness, where you are eligible to earn healthcare premium discounts as well as HSA employer contributions based on your status within the program.</li><li>Sustainability- Wieland continues to break ground with eco-friendly solutions and push the barrier in sustainability for future generations.</li></ul>   Wieland is an equal opportunity and affirmative action employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees.   Come join Wieland today and help us continue to build a global corporation we are all proud to belong to.

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Volunteer Coordinator Yale New Haven Health

Safety & Operations Coordinator Wieland

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