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Creates and participates in opportunities to serve as a public representative and image builder of Cox in the local community to network, develop, and maintain Cox's presence, e.g., promotes and/or attends non-profit events, serves as a member of the Chamber of Commerce and other local councils. Attends job-related training and informally remains current on technical information regarding Cox's telephony, data, video products and managed cloud offerings, and sales through completion of required/recommended training program.

Cox Business (CB) is seeking a dynamic and results-driven Sales Director. The Sales Director will lead a team of Sales Managers responsible for driving revenue growth and expanding our customer base nationwide. They will develop and implement effective sales strategies to optimize revenue opportunities from both existing CB customers and new prospects, focusing on our comprehensive suite of network solutions and managed services. The Sales Director will also build and maintain strong relationships with key customers and stakeholders, ensuring customer satisfaction and retention through exceptional service and support. The Sales Director is responsible for maintaining a fully staffed Sales Team across the Rhode Island, Connecticut and Cleveland Ohio markets. Sales Director is responsible for leading all Outside Sales functions to achieve Sales and Revenue growth Targets for the Northeast Region. Responsibilities include customer retention, customer acquisition and community advocacy. You will have a proven track record of achieving strong sales results in a dynamic environment. You will have experience selling Cloud Services and leading sales organizations through change management while delivering results. Sales is more than a numbers game. It leads to business success. It demands true connection with the customer. It is vital to the growth of an organization. If you are looking for an opportunity to take your career to the next level, it's time to learn more about our Director of Sales Cox Business role! We are a leading provider of technology solutions with great teams across the U.S. and were looking for people like you! If you are a motivated sales leader with a passion for driving growth and achieving excellence, we invite you to apply for this exciting opportunity at Cox Business. PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS Essential functions of the role include leadership, planning, communication, administration, and self-development. <ul><li>Sales Performance & Targets: <ul><li>Meet and exceed monthly, quarterly, and annual sales targets (quotas).</li><li>Lead sales leaders and frontline teams in pursuit of defined sales targets.</li><li>Forecast sales accurately to ensure targets are met and to inform strategic planning.</li><li>Monitor and analyze sales performance, providing regular reports and insights to senior management.</li></ul></li></ul><ul><li>Team Development & Coaching: <ul><li>On-board new sales representatives and steward them to achieve their targets.</li><li>Train and develop newly tenured and existing sellers, providing ongoing coaching to ensure continuous improvement, high performance, and quota achievement.</li><li>Develop and implement coaching programs to enhance the skills and performance of the team.</li><li>Actively attract, recruit, manage, and develop sales talent to build a high-performing sales team.</li><li>Foster a collaborative and supportive team environment, encouraging knowledge sharing and continuous learning.</li><li>Serves as a subject matter expert or advisor on selected customer sales and handles issues escalated by team members.</li><li>Attends job-related training and informally remains current on technical information regarding Cox's telephony, data, video products and managed cloud offerings, and sales through completion of required/recommended training program.</li><li>Creates and participates in opportunities to serve as a public representative and image builder of Cox in the local community to network, develop, and maintain Cox's presence, e.g., promotes and/or attends non-profit events, serves as a member of the Chamber of Commerce and other local councils.</li></ul></li></ul><ul><li>Collaboration & Strategy: <ul><li>Actively engage sales partners in optimizing the sales funnel and driving revenue growth.</li><li>Generate creative ideas and form partnerships to drive business growth and enhance sales performance.</li><li>Provide feedback to management regarding products, services, processes, and procedures to drive continuous improvement.</li><li>Develops account forecasts and manages the sales team to achieve maximum revenue while maintaining profitability.</li><li>Communicates customer concerns, sales opportunities, implementations, and related issues within the sales team, across the local system, and across systems. Recommends and coordinates implementation of solutions with various Cox organizations.</li><li>Work closely with Cox-owned RapidScale to ensure the market outperforms company goals and objectives.</li><li>Collaborate with the marketing department to develop and implement sales strategies that enhance Cox Business and RapidScale's reputation, brand, and sales within the market.</li><li>Leads sales team meetings to coordinate sales efforts and communicate changes in direction, products, policies, expectations, processes, and standards.</li><li>Works with the Director of Inside Sales to ensure customer leads received from their direct reports are passed to outside sales representatives as appropriate.</li><li>Coordinates and maintains effective working relationships with other Cox Business and Cox Communications departments to ensure high-quality customer service.</li></ul></li></ul> MINIMUM <ul><li>Bachelor's degree and 10 years' sales experience in a related field. The right candidate could also have a different combination such as a Master's degree and 8 years' experience; a Ph.D. and 5 years of experience; or 14 years of experience with no formal degree</li><li>5+ years' experience in sales management</li><li>5+ years' experience in business-to-business consultative sales</li><li>Experience using Windows-based PCs, Microsoft Office</li><li>Valid driver's license, good driving record, reliable transportation</li><li>Excellent skills in building relationships, building the sales team, business sales skills, champions adaptability, coaching and development, oral communication, demonstrates business acumen, business advisory skills, business sales skills, continuous learning, making sales operations decisions, PC skills, and promotes accountability to work effectively with teams throughout the organization.</li></ul> PREFERRED <ul><li>3 years' experience in cloud or managed services sales</li><li>Experience in the telecommunications industry desired</li><li>Knowledge of the local market</li></ul> USD 132,800.00 - 199,200.00 per year Compensation: Compensation includes a base salary in the range of $132,800.00 - $199,200.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $64,152.00. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. EOE, including disability/vets

Cox Communications

Sales Director (Cox Business)

Business Growth

Business Skills

Business-to-Business (B2B)

Change Management

Cloud Computing

Coaching

Computer Skills

Consultative Sales

Continuous Improvement

Customer Acquisition

Customer Relations

Customer Retention/Renewal

Customer Satisfaction

Customer Support/Service

Develop and Maintain Customers

Driver's License

Field Sales

Forecasting

Inside Sales

Leadership

Marketing

Microsoft Office

Microsoft Windows Operating System

Network Management Software

Nonprofit

Partner Sales

Performance Analysis

Performance Management

Presentation/Verbal Skills

Process Improvement

Product Management

Profit & Loss Management

Reporting Skills

Resolve Customer Issues

Revenue Growth

Revenue Planning

Sales

Sales Analysis

Sales Communications

Sales Forecasting

Sales Management

Sales Operations

Sales Pipeline

Sales Strategy

Strategic Planning

Talent Management

Team Building

Team Lead/Manager

Team Player

Telecommunications Industry

Telephony

Training Program

Appcast Exclusive 1

OTHER

FEED

Matches volunteer applicants with appropriate hospital volunteer positions/programs, and works with hospital staff to ensure that all new volunteers are appropriately greeted, oriented to Volunteer Services office procedures, and escorted to their assignment on their first day. Coordinates program development, recruitment, screening, selection and placement, scheduling, orientation, training, supervision, and recognition activities of all individuals coming to YNHHS to provide volunteer services to patients, families, and staff.

Overview:
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Under the direct supervision of the System Director of Volunteer and Guest Services, coordinates Volunteer Services programs. Coordinates program development, recruitment, screening, selection and placement, scheduling, orientation, training, supervision, and recognition activities of all individuals coming to YNHHS to provide volunteer services to patients, families, and staff. Serves as an HR advocate for meaningful positions for volunteers. Assesses hospital needs and designs volunteer programs to support exceptional patient care. Adheres to sound principles and ethics of volunteer program administration, and works closely with hospital departments in the oversight of volunteer involvement. EEO/AA/Disability/Veteran

Responsibilities:
<ul style="list-style:none"><li>1. Designs and implements volunteer programs throughout the Medical Center, working with departments and staff to assess their needs for volunteer support. Is aware of the principles used to determine appropriateness of duties for volunteers, and clearly communicates this information with hospital staff.</li><li>2. Creates and updates volunteer position descriptions, assuring that descriptions accurately reflect the duties of the volunteers.</li><li>3. Develops and implements recruitment plans to fill volunteer positions.</li><li>4. Screens volunteer applicants through interviews and observation. Is adept at behavioral interviewing techniques, and documentation of interviews and observations.</li><li>5. Selects volunteers to provide volunteer staffing for hospital. Is aware of volunteer programs throughout the community and refers applicants elsewhere as appropriate.</li><li>6. Matches volunteer applicants with appropriate hospital volunteer positions/programs, and works with hospital staff to ensure that all new volunteers are appropriately greeted, oriented to Volunteer Services office procedures, and escorted to their assignment on their first day.</li><li>7. Conducts volunteer orientation program, incorporating the JCAHO and OSHA requirements, as well as hospital requirements.</li><li>8. Coordinates departmental training program schedules, and is responsible to assure that training documentation is maintained in the volunteer's permanent file in Volunteer Services. Assists departments with training curriculum design. Is responsible to implement process for annual volunteer training and competency reviews in designated assignments.</li><li>9. Supervises volunteers assigned to programs managed by the Volunteer Services Department.</li><li>10. Investigates and resolves concerns/complaints regarding volunteer performance in a timely manner, and in collaboration with department volunteer supervisors/liaisons. Counsels volunteers as needed, and provides thorough documentation and follow up.</li><li>11. Effectively uses technology resources to analyzes volunteer attendance and hours of service data on a monthly basis.</li><li>12. Maintains accurate schedules for areas of responsibility. Identifies trends related to volunteer satisfaction, based on volunteer/staff feedback, and volunteer attendance.</li><li>13. Coordinates volunteer recognition activities, in collaboration with hospital departments. Works as member of Volunteer Services Department team in planning and conducting hospital-wide volunteer recognition activities.</li><li>14. Maintains positive working relationships and communication with hospital departments to assure that volunteers are incorporated into the department as team members. Maintains high visibility by visiting areas of responsibility.</li><li>15. Articulates the impact of hospital policies and procedures on volunteer program and volunteers.</li><li>16. Administers volunteer program in compliance with regulatory and statutory requirements for volunteer program management. (Joint Commission, OSHA, child labor and wage and hour laws, ADA, Civil Rights Law)</li><li>17. Represents hospital through public speaking engagements in the community to promote volunteerism.</li><li>18. Supports volunteer leadership development, and identifies opportunities for creative utilization of volunteers beyond the traditional roles for volunteers.</li><li>19. Recommends changes and additions to departmental policies and procedures.</li><li>20. Represents the hospital by participation in organizations concerned with volunteerism.</li><li>21. Assists volunteers in their pursuit of satisfying volunteer service experiences. Facilitates transfers and reassignments for volunteers.</li><li>22. Assumes responsibility for department when designated, in absence of department director.</li></ul>

Qualifications:
EDUCATION Bachelor's Degree in related field required. Masters' preferred. EXPERIENCE All applicants must have personal volunteer experience in some setting. Proven experience in program development and coordination, public speaking and presentations, leading training programs, project coordination. Prior experience coordinating volunteers preferred in a healthcare setting. LICENSURE AHA CAVS preferred, but not required SPECIAL SKILLS Proven expertise in various human resource management (i.e., interviewing, documentation, project coordination, negotiation skills, training skills, and understanding of diverse cultures). Must be a competent public speaker, and have outstanding written and oral communication skills. Competency in technology to support the volunteer services program goals and reporting, i.e. Word, Excel, PowerPoint.

Volunteer Telecommunications Jobs in Rhode Island

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Volunteer Telecommunications Jobs in Rhode Island

Sales Director (Cox Business) Cox Communications

Volunteer Coordinator Yale New Haven Health

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