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Camping World is seeking a talented Warranty Manager who will be primarily responsible for supervising the Warranty and Parts Departments, initiating and processing requests for warranty repair services and providing administrative support to the Service Department as well as keeping Manufacturers apprised of work progress. The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

YEAR

Camping World Holdings Inc

Warranty Manager

OTHER

Hybrid Claim & Data Workflow: Manage the end-to-end workflow for on-site service disputes within our CRM, ensuring cases are accurately logged and thoroughly investigated while adhering to our SLAs. This dynamic role acts as the organizational backbone for our dispute resolution process for on-site assignments (Warranty Claims), while proactively analyzing client feedback and data for our virtual assignments (Quality Control).

As a woman and minority-owned California Certified Small Business, Hanna Interpreting Services LLC is committed to bridging the communications gap between those who are limited in English proficiency and their access to services throughout California.
Meet Our Executive Staff:
Jennifer Hanna, Chief Executive Officer Jennifer is a co-founder of the company and has expertise in all aspects of the business. Jennifer has been in the language service industry for over 30 years as an interpreter and translator. Having also owned six successful small businesses in California since 1980, Jennifer is and has been a community leader, providing employment to Californians for decades.
Jennifer&rsquo;s extensive interpreting experience and proven track record of being a successful business owner led to her to start a language service company of her own. &nbsp;Jennifer earned her Bachelor&rsquo;s Degree in Business Administration from the University of Baghdad.
Tom Hanna, Esq., President Tom is also a co-founder of the company and has expertise in all aspects of the business. Tom is a member of the California State Bar Association, earning his Juris Doctor degree from California Western School of Law. Tom also has a Bachelors Degree in Business Administration, graduating from the University of San Diego.
With experience at the United States District Court, the Social Security Administration, and public interest law firms providing pro bono legal services to victims of human and civil rights violations, Tom eventually shifted his focus back to the private sector when helping to form Hanna Interpreting Services. Having spent time on both ends of the spectrum as a public servant and as a public advocate, Tom brings a unique perspective to the company that ensures the highest level of services are being offered to our clients and those they serve.

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Warranty Manager Camping World Holdings Inc

Warranty Claims and Quality Control Specialist Hanna Interpreting Services LLC

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