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Our skilled, diverse team is committed to delivering exceptional services, from expert advice to top-tier maintenance and installation, all while fostering a supportive environment for professional growth. Conduct outbound calls including appointment confirmations, follow-ups on expiring memberships, and unsold estimates.

HOUR

Redmond's Complete Comfort | Lock Haven PAWe are a family-owned & operated full-service HVAC, plumbing, & electrical company serving central PA. Our skilled, diverse team is committed to delivering exceptional services, from expert advice to top-tier maintenance and installation, all while fostering a supportive environment for professional growth.Customer Service Representative / Warranty Clerk | $14.00 to $20.00 per hour, depending on experienceWork Hours: 8:00am to 5:00pm | Monday to Friday | overtime as requiredJob Duties: <ul><li>Answer and route incoming calls promptly with clear, professional communication</li><li>Assist customers via phone, email, chat, and in person with accurate information about products and services</li><li>Schedule and coordinate service calls in line with company procedures</li><li>Manage warranty registrations, claims, and documentation</li><li>Maintain organized records for warranties, returns, and customer interactions</li><li>Process warranty claims and keep both digital and physical files up to date</li><li>Support the Service Dispatcher to ensure seamless daily operations</li><li>Educate customers on products, services, and policies</li><li>Conduct outbound calls including appointment confirmations, follow-ups on expiring memberships, and unsold estimates</li><li>Maintain detailed customer account records, including inquiries, complaints, and feedback</li><li>Deliver a consistently high-quality customer experience</li><li>Use ServiceTitan (CRM/dispatch software) daily to manage workflows</li></ul>Benefits:<ul><li>Health Insurance: Company covers 75% of the employee premium, 25% for dependents</li><li>Retirement Plan: IRA with 3% company match</li><li>3 PTO / sick days </li><li>6 paid holidays + 2 paid floating holidays (Easter & your birthday)!</li><li>40 hours paid vacation</li></ul>Qualifications:<ul><li>Minimum of 1 year of customer service experience</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook) and general computer skills</li><li>Excellent verbal and written communication abilities</li><li>Strong interpersonal skills with a friendly, patient, and professional approach</li><li>Advanced customer service skills with a focus on delivering a high-quality customer experience</li><li>Highly organized with strong attention to detail</li><li>Ability to multitask and prioritize in a fast-paced environment</li><li>Comfortable using CRM systems (ServiceTitan experience is a plus)</li><li>Problem-solving mindset with a positive, team-oriented attitude</li><li>High school diploma or equivalent required</li></ul>

Redmond's Complete Comfort

Customer Service Representative / Warranty Clerk

Claims Processing

Communication Skills

Computer Skills

Customer Experience

Customer Relations

Customer Relationship Management (CRM) Systems

Customer Support/Service

Customer Training

Detail Oriented

Documentation

Establish Priorities

Interpersonal Skills

Maintenance - Electrical

Maintenance - HVAC

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft Word

Multitasking

Operations

Organizational Skills

Presentation/Verbal Skills

Problem Solving Skills

Record Keeping

Retirement Plan

Service Delivery

Team Player

Telephone Skills

Track Customer Issues

Writing Skills

Talent Acquisition

Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc. We have immediate openings for energetic, enthusiastic and highly motivated auto technicians to join our growing and dynamic team!

Job Type Full-time Description We have immediate openings for energetic, enthusiastic and highly motivated auto technicians to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca Hyundai of Williamsport, you'll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals! Qualifications: • 2+ years of Service Technician experience required • ASE Certification preferred • Basic computer skills • Able to operate electronic diagnostic equipment • Minimum high school diploma or GED equivalent required • Valid driver's license and clean driving record Responsibilities: • Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment. • Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc. • Provide an estimate of time needed for additional repairs. • Executing repairs under warranty to manufacturer specifications. What we offer: • Hourly flat rate pay: • Full Time • PTO and holidays • 401(K) retirement plan with company matching • Paid training and certification • On the job training • Tuition Reimbursement program • The top insurance program in the industry including medical, dental, prescription and vision • Advancement within the Ciocca Automotive Family • Employee discounts: purchases, repair, service, wash At Ciocca Hyundai of Williamsport, our team members enjoy a supportive and collaborative work environment. Don't miss out on this exciting opportunity to grow your career! Apply now! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Salary Description Hourly flat rate pay

Warranty Jobs in Montgomery, PA

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Warranty Jobs in Montgomery, PA

Customer Service Representative / Warranty Clerk Redmond's Complete Comfort

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