NewWarranty/RMA Specialist Epic AircraftWarranty/RMA SpecialistBend, Oregon$24–$30 / hourThis role ensures all return information is complete and accurate, analyzes warranty and RMA data to identify recurring issues and trends, and collaborates with suppliers and internal departments to resolve warranty claims and material disputes. As a member of the Purchasing Team, the Warranty/RMA Specialist is responsible for managing the return of non-conforming materials to suppliers and maintaining accurate, organized records throughout the return process.
NewClient & Warranty Services Technician Regency Fireplace ProductsClient & Warranty Services TechnicianPortland, ORFull timeDUTIES & RESPONSIBILITIES:Provide frontline support to consumers from all markets by responding to general enquiries with a problem-solving focus; consulting with Technical Services, Sales, and other departments to resolve problems as necessaryResolve basic Technical Services & spare parts enquiries (calls, emails and website), escalate and assign enquiries to Technical Services Specialists as necessaryConduct order entry for warranty and service parts to ensure timely picking and packingCoordination and follow through with the customer RMA (Return Material Authorization) process including liaising with dealer and issuing credit receiptCreate service invoices, obtain approvals, and process associated paperwork to close out warranty and service calls; follow up on payment status as necessaryAct as the primary contact for all product recall enquiries, ensuring resolution in accordance with specified guidelinesOrganize, file, and maintain service call, warranty, product recall and customer service recordsProvide professional and productive communication with customers, dealers, and installers. Business, Operations Management)NFI Certification or CSIA Certification considered an asset"B" or "C" level Gas Fitting Certification is preferredTraining in effective conflict resolution methodsExperience: • Minimum 3-5 years experience providing service and/or installation in the Fireplace (or similar) industry • Previous experience providing customer service to end-users/customers • Distribution systems and Inventory control experience in a multi-warehouse environment an asset • Previous experience working in a Technical Support environment in the hearth (or similar) industry is an assetWhy work at Regency?
Service & Warranty Technician III AAONService & Warranty Technician IIIRedmond, Oregon$30.61–$45.91 / hourRequires a high school diploma or general education degree (GED); 6+ years of experience in HVAC service, field service, industrial maintenance, or a related technical field, Or any combination of education and experience, which would provide an equivalent background. The position serves as a subject matter expert for field service operations and works independently to troubleshoot advanced mechanical, electrical, refrigeration, and controls systems.
RMA Warranty Technician I - 1st Shift SIG SAUER CareersRMA Warranty Technician I - 1st ShiftTualatin, OregonToday, SIG SAUER is synonymous with industry-leading quality and innovation which has made it the brand of choice amongst the U.S. Military, the global defense community, law enforcement, competitive shooters, hunters, and responsible citizens. The RMA Warranty Technician I collaborates with Customer Service, Product Line Management, Design Engineering, and Quality Teams to process, inspect, disposition, and report on customer returns.
RMA Warranty Technician I - 1st Shift SigSauerRMA Warranty Technician I - 1st ShiftTualatin, ORPart timeToday, SIG SAUER is synonymous with industry-leading quality and innovation which has made it the brand of choice amongst the U.S. Military, the global defense community, law enforcement, competitive shooters, hunters, and responsible citizens. The RMA Warranty Technician I collaborates with Customer Service, Product Line Management, Design Engineering, and Quality Teams to process, inspect, disposition, and report on customer returns.
RMA Warranty Technician I - 1St Shift Sig Sauer Inc.RMA Warranty Technician I - 1St ShiftTualatin, ORToday, SIG SAUER is synonymous with industry-leading quality and innovation which has made it the brand of choice amongst the U.S. Military, the global defense community, law enforcement, competitive shooters, hunters, and responsible citizens. Position Summary: The RMA Warranty Technician I collaborates with Customer Service, Product Line Management, Design Engineering, and Quality Teams to process, inspect, disposition, and report on customer returns.
Service & Warranty Technician I AAONService & Warranty Technician IRedmond, Oregon$25.29–$37.94 / hourOur team has a world-class reputation for manufacturing custom HVAC solutions that exceed our customers' needs and expectations, and we are proud to manufacture over 90% of our units, from start to finish, right here in beautiful Central Oregon. Fast forward just 10 years, BASX, now an integral part of AAON , is an industry leader in the innovative research, development, design and manufacturing of custom heating, ventilation, and air conditioning (HVAC) solutions.
Service & Warranty Technician AAONService & Warranty TechnicianRedmond, OR$25.29–$37.94 / hourOur team has a world-class reputation for manufacturing custom HVAC solutions that exceed our customers' needs and expectations, and we are proud to manufacture over 90% of our units, from start to finish, right here in beautiful Central Oregon. Fast forward just 10 years, BASX, now an integral part of AAON, is an industry leader in the innovative research, development, design and manufacturing of custom heating, ventilation, and air conditioning (HVAC) solutions.