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In this role, you will be responsible for engaging warm leads and inbound inquiries, educating homeowners about the benefits of our home warranty plans, and closing sales over the phone. • 5+ years of inside sales, call center, or telesales experience (home services, insurance, or warranty sales preferred).

Position Title: Inside Sales Representative (Home Warranties)Location: [Boca Raton, FL] Reports To: Sales Manager / Director of SalesDepartment: SalesSummaryWe are seeking a motivated and energetic Inside Sales Representative to join our growing team! In this role, you will be responsible for engaging warm leads and inbound inquiries, educating homeowners about the benefits of our home warranty plans, and closing sales over the phone. Key Responsibilities• Handle inbound and outbound calls to prospective customers interested in home warranty services.• Educate and consult homeowners on the benefits, coverage options, and pricing of our warranty plans.• Follow a structured sales process to drive high conversion rates and meet or exceed sales goals.• Qualify leads, understand customer needs, and recommend the best warranty solution.• Maintain accurate records of customer interactions in CRM systems (e.g., Salesforce, HubSpot).• Overcome objections and use consultative selling techniques to close sales.• Collaborate with Marketing and Sales Leadership and peers to continuously improve scripts, strategies, and processes.• Stay informed on product updates, promotions, industry trends, and competitors.• Uphold excellent customer service standards to foster long-term customer satisfaction.Requirements• 5+ years of inside sales, call center, or telesales experience (home services, insurance, or warranty sales preferred).• Proven ability to meet and exceed sales targets in a fast-paced environment.• Strong phone presence, active listening, and consultative selling skills.• Proficiency with CRM software (Salesforce, HubSpot, or equivalent) and Microsoft Office (Excel, Word).• High energy, resilience, and a competitive, goal-oriented mindset.• Excellent verbal and written communication skills.• Ability to work flexible shifts, including some evenings and weekends, if needed.Preferred Qualifications• Experience selling home warranties, home services, insurance, or real estate-related products.• Knowledge of basic home systems (HVAC, plumbing, appliances) a plus.• Bilingual (English/Spanish) is a plus.

Cinch Home Services, Inc.

Inside Sales Representative (Home Warranties)

Communication Skills

Consultative Sales

Consulting

Continuous Improvement

Customer Relations

Customer Relationship Management (CRM) Systems

Customer Satisfaction

Customer Support/Service

English Language

Exceeded Sales Goal

HVAC

Industry/Trade Analysis

Inside Sales

Insurance

Leadership

Marketing

Microsoft Excel

Microsoft Office

Microsoft Word

Multilingual

Needs Assessment

Plumbing

Presentation/Verbal Skills

Pricing

Promotional Programs

Property Insurance

Sales

Sales Closing Skills

Sales Prospecting

Sales Qualification

Salesforce.com

Scripting (Scripting Languages)

Spanish Language

Telesales

Track Customer Issues

Website Conversion

Writing Skills

At CINCH Home Warranty, we offer experienced real estate professionals the opportunity to transition into a strategic sales role with stability, benefits, and long-term career growth. You won't be chasing unpredictable commissions—you'll be building relationships, creating value, and growing a book of business with consistency and support.

<h1>CINCH Home Warranty Account Executive/Real Estate Tired of riding the rollercoaster of today's real estate market? 
High interest rates, unpredictable deals, and shrinking pipelines have made it harder than ever to build consistent income. 
What if you could leverage your real estate expertise in a more stable, growth-oriented role—while still working closely with the industry you know and love? 
At CINCH Home Warranty, we offer experienced real estate professionals the opportunity to transition into a strategic sales role with stability, benefits, and long-term career growth.</h1><hr/><h1>About the Opportunity 
In this role, you'll focus on driving growth through key partnerships with leading real estate firms across Raleigh and Charlotte, NC.  You'll work directly with agents, brokers, and office leaders, helping them elevate their client experience through CINCH's home warranty solutions. 
You won't be chasing unpredictable commissions—you'll be building relationships, creating value, and growing a book of business with consistency and support.   If you're ready to step off the rollercoaster and into a more predictable, rewarding career—let's talk. Apply today.</h1> 
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Based On Talent

Home Warranty Account Executive

Brokerage

Customer Experience

Real Estate

Sales Management

Sales Strategy

jobdiva

Administrative duties, including; answering busy phones, filing, scanning, faxing, data processing, picking up messages and returning calls in a timely manner, reception. Greeting and helping all homeowners visiting the service department to ask questions and submit new service requests.

Position Summary:Assist in maintaining a high level of customer satisfaction through homeowner visits to the office and through phone etiquette. Support new homeowners during their warranty period; answering questions, assuring work is completed timely. Maintain a team-player attitude both with co-workers and sub-contractors. Key Duties and Responsibilities:<ul><li>Greeting and helping all homeowners visiting the service department to ask questions and submit new service requests. </li><li>Schedule service request reviews with superintendents for homeowners submitting new issues. </li><li>Take the time to go over all open issues with homeowners, if requested.</li><li>Responsible to dispatch emergencies, when necessary. </li><li>Advise Management of any situation that requires immediate management involvement. </li><li>Follow-up with sub-contractors to ensure all work tickets are being completed according to GL Homes’ guidelines.</li><li>Administrative duties, including; answering busy phones, filing, scanning, faxing, data processing, picking up messages and returning calls in a timely manner, reception.</li><li>Follow-up with AWA’s (Additional Work Authorization) to ensure the sub-contractors are being paid in a timely basis.</li><li>Other related duties and projects as assigned by management</li></ul> Keyword: Customer Service Coordinator, Warranty Admin Required Experience: Education & Experience:<ul><li>High School diploma required</li><li>A minimum of 7 years previous customer service experience required.</li><li>Experience working with residential builder or in similar field preferred but not required. </li></ul>Skills & Abilities:<ul><li>Interpersonal Skills - Must enjoy working with customers. Must maintain a professional and personable attitude at all times. </li><li>Customer Service - Must demonstrate excellent customer service skills. Maintain a friendly attitude and keep a smile at all times.</li><li>Capable of handling difficult clientele. </li><li>Must have strong administrative skills.</li><li>Good computer skills: must have experience using Excel at intermediate level.</li><li>Teamwork a must. Ability to establish rapport and develop good working relationships with all levels within and outside the organization. Always willing to help others by offering assistance.</li><li>Multi-tasking a must. Show initiative to meet deadlines and able work on several tasks simultaneously.</li><li>Must have good organizational, time management skills and follow-up skills</li></ul> From: G L Homes of Florida Corporation

G L Homes of Florida Corporation

Customer Service/Home Warranty Coordinator

Administrative Skills

Computer Skills

Data Processing

Fax Machines

Follow Through

Interpersonal Skills

Multitasking

Organizational Skills

Residential Construction

Team Player

Telephone Skills

Time Management

ATSOndemand

Education/Requirements • Strong leadership and management skills • 5+ Years leading a maintenance department as a service manager required • Experience in the automotive service industry in the dealership is required • Attention to detail and a high degree of accuracy • Ability to consistently demonstrate a successful client experience • Communicate clearly both verbally and in writing • Ability to motivate others utilizing effective coaching tools and management skills. About Schumacher Automotive Group Schumacher Auto Group is an industry-leading Car Dealership Company with award-winning car brands in the West Palm Beach, North Palm and Delray areas, with exceptional team members.

ApplyDescription
Job description:
Schumacher Automotive Group in West Palm Beach is seeking a Service Manager for Volkswagen, responsible for running an efficient and profitable service and repair of vehicles brought to the dealership. The Service Manager will promote and maintain the highest quality standards of professionalism in serving all customers and plays a pivotal role in the success of the customer's experience by ensuring alignment with all team members and is always committed to leading by example.RequirementsEssential Job Responsibilities
• Leads and manages the service department, including service advisors, technicians, and support staff to achieve departmental goals and objectives.
• Identifies, establishes and monitors financial performance goals for the department including sales growth and gross profit on labor, parts & materials.
• Plans and implements the daily operations of the Service Center to ensure that overall KPI's and insurance metrics are met.
• Maintains a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately.
• Establishes and maintains 24-hour follow-up with all customers to confirm satisfaction with the service experience.
• Maintains a safe work environment and ensures service teams reports accidents timely.
• Fosters a positive and customer-focused culture within the service department, emphasizing teamwork, professionalism, and continuous improvement.
• Communicates performance and overall objectives to all personnel.
• Oversees scheduling and allocation of service appointments, ensuring an efficient use of resources and timely completion of customer requests.
• Initials all repair orders before submitting them to the warranty department, monitoring for sales and hours relative to expectations.
• Maintains a high-quality service on repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
• Meets with fixed operations director regularly to review current service department performance, set future performance objectives, promotional activities or any other matters.
• Ensures accurate records and warranty parts retention are maintained, following all manufacturer requirements as outlined in manufacturer and company policy and procedures manuals.
• Maintains the highest possible standards of workmanship and advises technicians of service CSI monthly.
• Serves as liaison with factory representatives in the absence of fixed operations or service director.
• Controls overhead expenses and assists in the management of receivables.
• Sets standards and develops action plans to facilitate improvement of business performance and standards for quality, customer service and satisfaction, promotional efforts, and employee satisfaction and retention.
• Manages the retention of personnel as needed to achieve objectives and maintain the long-term health of the business.
• Continually improves the skill level of all personnel by facilitating training opportunities and on-the-job skills enhancement.
• Prepares sales and inventory reports for management and budget departments.
• Ensures that the work areas and customer waiting area are kept clean.
• Ensures the proper care, storage and inventory of special tools.
• Ensures all staff wear proper safety gear and adheres to the dress code.
• Opens and closes the facility daily as per established procedures.
• Attends operations meetings and provides updates on KPIs frequently.Duties, responsibilities, and activities may change at any time with or without notice.Education/Requirements
• Strong leadership and management skills
• 5+ Years leading a maintenance department as a service manager required
• Experience in the automotive service industry in the dealership is required
• Attention to detail and a high degree of accuracy
• Ability to consistently demonstrate a successful client experience
• Communicate clearly both verbally and in writing
• Ability to motivate others utilizing effective coaching tools and management skillsSchumacher Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.About Schumacher Automotive Group
Schumacher Auto Group is an industry-leading Car Dealership Company with award-winning car brands in the West Palm Beach, North Palm and Delray areas, with exceptional team members. We have a strong focus on putting our employees, customers and community first in everything we do.

Warranty Jobs in West Palm Beach, FL

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Warranty Jobs in West Palm Beach, FL

Inside Sales Representative (Home Warranties) Cinch Home Services, Inc.

Home Warranty Account Executive Based On Talent

Customer Service/Home Warranty Coordinator G L Homes of Florida Corporation

Automotive Service Manager (Volkswagen) Schumacher Auto

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