Essential Functions: • Provide outstanding customer service to all residents, family members, responsible persons, and visitors of residents in the community • Demonstrate requisite knowledge, skills and abilities consistent with the duties & responsibilities of this position • Personable, reliable and a great communicator and team player • Able to relate professionally and positively to residents, incoming visitors and associates at all levels • Provide ongoing communication to the Lifestyle Director regarding staffing issues or concerns • Other responsibilities as assigned by supervisor (Lifestyle Director) • Attend Monthly All Associate meetings • Other duties as assigned. Education/Experience/Licensure/Certification: • An associate degree from an accredited college or university or satisfactory completion of two years of college, with major work in recreation, occupational therapy, gerontology or a related field, or two years of full-time experience in the recreation field with an adult population • Must possess a passion for working with the senior population and improving their quality of life • Excellent communication, organization and time management skill • Basic typing skills and computer knowledge; familiarity with MS Word, Excel, Publisher and creative software.