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Transcard's solutions combine multi-rail capabilities, embedded workflows, system of record integration, effortless reconciliation, and bank-grade security to support B2B and B2C payments for businesses of all sizes. Streamline financial operations with digital payments, monitor real-time activity, reduce fraud risk, and improve customer and vendor experience with an all-in-one payment portal.

Job Type Part-time Description Who We Are: Payments, Orchestrated. Chattanooga-based Transcard offers comprehensive global payment orchestration solutions for banks, fintechs, and businesses. Our embedded payment solutions enable seamless transactions, collaboration, and data sharing with customers and suppliers worldwide. Features include disbursements, receivables, account-to-account payments, cross-border payments, AI insights, and supply chain financing. Transcard's solutions combine multi-rail capabilities, embedded workflows, system of record integration, effortless reconciliation, and bank-grade security to support B2B and B2C payments for businesses of all sizes. Streamline financial operations with digital payments, monitor real-time activity, reduce fraud risk, and improve customer and vendor experience with an all-in-one payment portal. Position Details: This is a part-time, hourly position. Compensation will be based on the qualifications of applicant. Location: This is a REMOTE opportunity in the United States. Candidate must reside in the US and be work authorized. We are unable to offer visa sponsorship. Our corporate office is located in Chattanooga, TN. Benefits: Transcard offers benefits starting the first of the month following the month of hire (Medical, Dental, & Vision, 401(k) Match!, Paid Time Off, Life-Disability Insurance, and more) Please apply and see more job requisitions at: Essential Duties and Responsibilities: Transcard is looking for a positive and professional Customer Service Representative to join our growing team. In this role, you will be the first point of contact for our customers and will be responsible for delivering a best-in-class customer support experience. • Assumes responsibility for the effective and professional completion of call center representative functions. • Receives customer telephone questions and complaints in a professional manner. • Answers inbound calls in a timely manner. • Responds to customer inquiries. • Provides personalized customer service by responding to the needs of the customer. • Manages and updates customer profile with the status of each customer. • Coordinate with departments to achieve customer satisfaction. • Build customer loyalty by meeting customer expectations. • Evaluate problems of the customers and provide logical lasting solutions. • File disputes for customers in accordance with Regulation E. • Replies to all corresponding email. • Assumes responsibility for establishing and maintaining effective coordination and working relationships with other departments and management. • Keeps supervisor informed of significant problems. • Corresponds with Fraud Department of potential fraudulent activity. • Maintains effective working relations with the operations department. Requirements • Customer Service Experience. • English and/or Bilingual (English & Spanish). • Interpersonal and customer service skills • Analytical and problem-solving skills • Multitasking and organizational skills • Ability to answer a high volume of calls and/or emails daily. • Ability to share work among a customer service team. • Attentiveness and patience. • Time-management skills. Eastern Standard Time (EST): Shift 3 Monday: OFF Tuesday: OFF Wednesday: OFF Thursday: OFF Friday: 8am-9pm EST Saturday: 8am-9pm EST Sunday: 8am-9pm EST Education and/or Certifications: • Bachelor's degree preferred or equivalent work experience The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be a complete list of duties performed. No resumes from 3rd party vendors will be accepted at this time.

Transcard Payments LLC

Customer Service Representative - Bilingual (Spanish) - PART-TIME Weekends

Accounts Receivable

Analysis Skills

Artificial Intelligence (AI)

Business-to-Business (B2B)

Call Centers

Call Volume

Customer Relations

Customer Satisfaction

Customer Support/Service

Customer/Client Research

Disability Insurance

Disbursements

Embedded Systems

English Language

Financial Operations

Interpersonal Skills

Loyalty Programs

Multilingual

Multitasking

Organizational Skills

Problem Solving Skills

Reconciliation

Regulations

Resolve Customer Issues

Risk Management

Spanish Language

Supply Chain

System Integration (SI)

Telephone Skills

Time Management

Time Tracking

eCommerce

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This role requires bilingual English and Korean communication for interactions with drivers and passengers/clients. Respond to disruptions (traffic, breakdowns, accidents) and report incidents in both English and Korean as required.

About the Role Our Client is hiring a Dispatcher to monitor and coordinate shuttle operations in Dalton, GA. Employment type: Full-time. This role requires bilingual English and Korean communication for interactions with drivers and passengers/clients. <div> </div> <h3>Requirements</h3>Responsibilities <ul style="margin-top:0in"><li>Monitor shuttle locations and schedules using GPS tracking to support on-time performance. </li><li>Maintain constant communication with drivers to provide route updates and instructions. </li><li>Provide customer service in English and Korean for passenger/client inquiries, complaints, and requests. </li><li>Respond to disruptions (traffic, breakdowns, accidents) and report incidents in both English and Korean as required. </li><li>Maintain accurate daily logs of shuttle schedules and operational data. </li></ul>  Qualifications <ul style="margin-top:0in"><li>Fluent in both English and Korean; capable of professional verbal and written communication in both languages (required). </li><li>Exceptional interpersonal skills; able to remain calm, polite, and clear under pressure. </li><li>Proficiency with GPS tracking systems and basic MS Office (Excel, Word). </li><li>Entry-level candidates welcome. </li><li>1–3 years of experience in dispatching, logistics, or customer service (preferred). </li><li>Prior experience in shuttle operations dealing with clients (preferred). </li><li>Strong problem-solving and multi-tasking abilities in a fast-paced environment (preferred). </li><li>Flexibility to work shifts, including weekends or holidays (preferred). </li></ul><div> </div> <h3>Benefits</h3>Compensation Salary: $48,000–68,000 (DOE negotiable)   Benefits <ul style="margin-top:0in"><li>100% company-covered health insurance: full coverage for Medical, Vision, and Dental insurance premiums. </li><li>Retirement plan: 401(k) eligibility available after 1 year of employment. </li><li>Paid Time Off (PTO): 11 days of paid vacation/sick leave per year. </li></ul><div> </div>

Weekend Bilingual Jobs in Chattanooga, TN

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Weekend Bilingual Jobs in Chattanooga, TN

Customer Service Representative - Bilingual (Spanish) - PART-TIME Weekends Transcard Payments LLC

(Korean Bilingual) Dispatcher Harmonious Hiring LLC

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