Overview Starting Salary: $25.77 Qualifications High School Diploma or GED One (1) year or more of full-time experience in customer service, administrative, clerical, IT, public safety, or related field Ability to operate a computer and navigate various computer programs and/or systems Ability to successfully pass keyboarding and job simulation test Must successfully obtain APCO Public Safety Telecommunicator 1 (PST 1), APCO Emergency Medical Dispatch (EMD), and American Heart Association BLS CPR certification before completion of training Valid drivers license and ability to obtain/maintain City of Hoover Drivers Permit Ability to pass a thorough background check process and pre-employment screening Ability to work varied shifts including nights, weekends and/or holidays. Preferred Qualifications: • Experience as a dispatcher, telecommunicator, or similar role with a public safety or emergency medical agency • Associate's degree or higher in Emergency Management, Criminal Justice, Public Administration, Business Administration or related field • Ability to read, write, and converse in Spanish.