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Overview: The primary responsibility of a Sales Associate is to provide an exceptional shopping experience to every customer utilizing Kirkland’s customer service model while assisting with all aspects of operations and merchandising with partnership and direction from the management team. Sales Associates drive sales growth by flexing into multiple roles including selling, cashiering, replenishing, setting floorsets and/or cleaning.

Overview:
The primary responsibility of a Sales Associate is to provide an exceptional shopping experience to every customer utilizing Kirkland’s customer service model while assisting with all aspects of operations and merchandising with partnership and direction from the management team.  Sales Associates drive sales growth by flexing into multiple roles including selling, cashiering, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of the work area. 

Responsibilities:
<ul><li>Supports and values Customer Service in both the in store and online (ship to store) shopping experience </li><li>Actively engages with all customers modeling exceptional selling behaviors</li><li>Greets every customer with enthusiasm, maintains a positive, can do attitude at all times </li><li>Proactively engages with customers, reads cues and responds appropriately </li><li>Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket </li><li>Supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal</li><li>Achieves or exceeds goals associated with company initiatives and programs. </li><li>Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner</li><li>Assists in maintaining an efficient and organized salesfloor and stockroom</li><li>Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels </li><li>Champions and demonstrates a commitment to Kirkland’s Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit</li><li>May perform other duties as necessary</li></ul>

Qualifications:
<ul><li>Energetic, people and results oriented, competitive with a drive to succeed</li><li>Ability to effectively communicate both written and verbally</li><li>Ability to work weekends, holidays and evenings</li><li>Ability to read and interpret company directives, handbook and manuals</li><li>Ability to work a flexible schedule to meet the business needs of the store</li><li>Ability to work independently as well as part of a team</li><li>Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product</li><li>Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags</li><li>Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers</li><li>Must be able to frequently communicate with the customers in person, electronically, and telephonically</li><li>Must be able to frequently move merchandise 50 pounds or more to and from the stock room to sales floor </li><li>Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately</li></ul>

Kirkland's is more than a leading retailer of home decor and gifts. At Kirkland's, our unique products create the backdrop for memorable life events, like a family dinner, a child's first birthday, a 20th wedding anniversary, or just a cozy evening indoors. WE'RE DIFFERENT THAN YOUR AVERAGE HOME DECOR RETAILER. Walk through a Kirkland's store and you'll see; our products aren't displayed on row after row of cold, metal shelves. Together with our store associates, we create inspirational environments that delight the senses, spark memories, and inspire creativity. WE BELIEVE THAT GREAT STYLE CAN COME AT A GREAT PRICE. In 1966, Kirkland's was co-founded by Carl Kirkland in Jackson, TN, with a single belief in mind: great style can come at a great price always. WE'RE IMMERSED IN THE COMMUNITIES WHERE WE LIVE AND WORK. We believe in providing customers with everything they need to create inspirational living spaces, but we also believe in living inspirational lives. We honor this commitment through long-standing partnerships with local and national community-oriented organizations. We're strongly rooted in Tennessee and Jackson is still home to a Sales Support and Distribution Center. Our headquarters is located in Brentwood, TN within the Maryland Farms business community. At all levels of the organization, team members use their talents to help create engaging backdrops for customers' everyday lives, whether it's through merchandising, marketing, planning, accounting, and much more. Everyone plays an important role even our interns! Explore career opportunities at Kirkland's to start the next chapter of your career.

Kirkland's, Inc.

* Sales Associate - Kirkland's Home - Part Time

Brand Marketing (Branding)

Communication Skills

Customer Experience

Customer Support/Service

Customer Training

Exceeded Sales Goal

Interpret Regulations

Inventory Levels

Lift/Move 50 Pounds

Loyalty Programs

Merchandising

Mobile Devices

Organizational Skills

Point of Sale (POS) Systems

Pricing

Promotional Programs

Revenue Growth

Sales

Team Player

Time Management

[AW]-iCims

Assists in freight processing, maintaining an organized stockroom, the execution of merchandise presentation directives, pricing and the accuracy of inventory levels. Supports the company by being a brand ambassador at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal.

Overview:
The Sales Leader is customer obsessed with strong product knowledge and visual presentation skills.   Implements and follows the store business plans and ensures operational processes are executed through collaboration with the Store Manager and team.  Serves as a role model and provides guidance to the team in presenting excellent customer behaviors to maximize sales. This position requires a high level of comfort in building rapport through customer and team interactions.   

Responsibilities:
<ul><li>Leads, supports and values customer selling in both the in store and online (ship to store) shopping experience </li><li>Leads and supports a customer obsessed culture that prioritizes selling behaviors by proactively Greeting, Re-engaging, Educating, Adding on and Thanking each customer. </li><li>Understanding your role in sales growth and how you contribute and impact store profitability</li><li>Has interpersonal savvy to read cues and respond appropriately to every customer to create an exceptional in store experience </li><li>Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket </li><li>Supports the company by being a brand ambassador at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal</li><li>Leads by example, supports, and holds team accountable to all company policies and procedures</li><li>Executes Manager on Duty (MOD) job responsibilities such as, but not limited to: opening/closing procedures, team supervision, figure eights, etc. </li><li>Assists in freight processing, maintaining an organized stockroom, the execution of merchandise presentation directives, pricing and the accuracy of inventory levels</li><li>Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit</li><li>Perform other duties as needed</li></ul>

Qualifications:
<ul><li>High School Diploma or GED; college preferred</li><li>Minimum 1 year management experience in a retail or service industry preferred</li><li>Strong communications skills and customer selling experience required</li><li>Energetic, people and results oriented, competitive with a drive to succeed</li><li>Valid Driver license</li><li>Ability to handle and transport company funds to the bank location designated by Kirkland’s. Transportation of company funds will be conducted in a manner that does not place the funds in a vehicle with any non-Kirkland’s employee </li><li>Ability to effectively communicate both written and verbally</li><li>Ability to work weekends, holidays, and evenings</li><li>Ability to read and interpret company directives, handbook, and manuals</li><li>Ability to work a flexible schedule to meet the business needs of the store</li><li>Ability to work independently as well as part of a team</li><li>Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product</li><li>Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags</li><li>Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers</li><li>Must be able to frequently communicate with the customers in person, electronically, and telephonically</li><li>Must be able to frequently move merchandise, 50 pounds or more to and from the stock room to sales floor </li><li>Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately</li></ul>

Weekend Customer Service Jobs in Carthage, MO

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Weekend Customer Service Jobs in Carthage, MO

* Sales Associate - Kirkland's Home - Part Time Kirkland's, Inc.

* Sales Leader - Kirkland's Home - Part Time Kirkland's, Inc.

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