UNKNOWN

FEED

Sales Order Support: Assist with processing sales orders accurately and efficiently, ensuring all required documentation is complete, and proper approvals are obtained before finalizing transactions.* Technology & Systems: Utilize point-of-sale systems, retail management software, Microsoft Office Suite, and other business tools to perform job duties efficiently and accurately.*

Come join the Ashley Family! With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide. Our sustained national expansion creates unlimited potential for career advancement. Ashley's commitment to internal promotion and professional development provides team members with extensive opportunities to grow and advance throughout our expanding United States.Purpose at Ashley:The Customer Service Representative is the front-line ambassador for Ashley, responsible for delivering exceptional customer service and creating positive experiences for every customer. This position serves as the first point of contact for customers, providing administrative support to store operations while assisting with various office functions. The Customer Service Representative plays a vital role in building customer relationships and supports the operational excellence that drives Ashley's retail success.What You'll Do* Front Desk & Customer Service: Greet all customers in a warm, professional manner representing Ashley's brand image. Provide exceptional customer service through all interactions including in-person, phone, and email communications.* Sales Order Support: Assist with processing sales orders accurately and efficiently, ensuring all required documentation is complete, and proper approvals are obtained before finalizing transactions.* Customer Account Management: Process customer credit applications, assist with financing arrangements, and maintain accurate customer account information in retail management systems.* Cash Handling & Financial Procedures: Follow established cash handling procedures, process payments accurately, and reconcile transactions according to company policies under Office Manager supervision.* Customer Issue Resolution: Address customer inquiries and concerns professionally, escalating complex issues to Management as appropriate while following up to ensure resolution.* Audit & Compliance Assistance: Support Management with operational audits, inventory processes, and compliance checks by gathering required documentation and verifying accuracy of paperwork.* Reporting & Documentation: Maintain accurate records, prepare routine reports, and ensure all sales and office paperwork is properly completed and filed according to company standards.* Team Collaboration: Work cooperatively with sales team, merchandising personnel, and other store associates to ensure seamless customer experience and efficient store operations.* Technology & Systems: Utilize point-of-sale systems, retail management software, Microsoft Office Suite, and other business tools to perform job duties efficiently and accurately.* Complete any additional tasks as assigned by managementWhat You Bring* Legally authorized to work in the US.* At least 18 years old* High school diploma or equivalent* Knowledgeable Microsoft Office Suite and system transactions* 1 year of customer service, office, and/or administrative experience, preferred* Ability to work flexible hours, including weekends and holidays; including rotation for store opening and closing responsibilities - various shifts* Maintain reliable attendance* Thrive in a team environmentWhat's In It for You:When you join us, you are eligible to participate in our comprehensive benefits programs, which include:* Extended health, dental benefits, and vision insurance* Employee Discount from 10% - 30%* Life/Disability Insurance* Flex Spending Account* 401K* Paid Time offAshley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual's skills, qualifications, merit, and business needs.To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility

CUSTOMER SERVICE REPRESENTATIVE

Administrative Skills

Brand Marketing (Branding)

Community Programs

Compensation and Benefits

Corporate Policies

Corporate Social Responsibility

Credit Processing

Customer Experience

Customer Relations

Customer Support/Service

Diversity

Documentation

Financial Procedures

Furniture

Global Branding

High School Diploma

Insurance

Maintain Compliance

Merchandising

Microsoft Office

New Store Openings

Office Management

Operational Audit

Operational Support

Operations Management

Point of Sale (POS) Systems

Problem Solving Skills

Procedure Development

Reconciliation

Reporting Skills

Resolve Customer Issues

Retail

Retail Management

Retail Software

Sales

Sales Management

Sales Support

Stewardship

Store Closing

Store Opening

Team Player

Technical Operations

Vision Plan

IRecruitee

Weekend Customer Service Jobs in Hobbs, NM

Weekend Customer Service Jobs in Hobbs, NM

Resume Resources

Get noticed by top employers!

Weekend Customer Service Jobs in Hobbs, NM

CUSTOMER SERVICE REPRESENTATIVE DSG

Resume Resources