NewBilingual Japanese/English Customer Service Associates (Travel) (CA/YM) Activ8Bilingual Japanese/English Customer Service Associates (Travel) (CA/YM)Torrance, CAFull timeThis position is responsible for performing customer service functions by handling all travel arrangements and responding to all travel-related inquiries in order to meet customers’ needs. A travel company is seeking multiple Bilingual Japanese/English Customer Service Associates to join their team in Torrance, CA.
Customer Service Representative-Clinical (Remote, $15/hour - Nights and Weekends). Remote, United States American Specialty Health IncCustomer Service Representative-Clinical (Remote, $15/hour - Nights and Weekends). Remote, United StatesCARemoteHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. This WFH position requires you have a stable connection to your Internet Service Provider with the ability to participate by video in online meetings over a reliable and consistent network.
Customer Experience Manager - Nights and Weekends The Michaels Companies IncCustomer Experience Manager - Nights and WeekendsHawthorne, CA$18.25–$23.30 / hourApplicants and Employees in Unincorporated Los Angeles County: Michaels reasonably believes that criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: engage with customers, including minors, including unsupervised minors, and other Team members, especially in high-stress situations; accessing company information, assets, property, and products, including cash, checks, and credit card information; and appropriately handling such information, including confidential and personal information of customers and Team Members. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings.
Principal Consultant, DFIR, Reactive Services (Unit 42) - Remote Weekend Shift Palo Alto NetworksPrincipal Consultant, DFIR, Reactive Services (Unit 42) - Remote Weekend ShiftBurbank, CaliforniaRemoteThe Principal Consultant, Reactive Services is a senior individual contributor role within Unit 42 responsible for delivering expert-level incident response and digital forensics services to clients across a wide range of industries and environments. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below.
Guest Services Specialist - Weekends Overnights Centered HealthGuest Services Specialist - Weekends OvernightsMoorpark, California$21–$22The Meadowglade is part of Centered Health, which operates a diverse network of behavioral health treatment centers ensuring that clients receive individualized comprehensive care in the most appropriate setting. Job Summary:Provide a high-level of customer service to adults living on the property, ensuring residents have what they need while following lead of the Guest Service Specialist Supervisor.
Guest Services Specialist - Weekends AM Shift Centered HealthGuest Services Specialist - Weekends AM ShiftMoorpark, California$21–$22If interested, please apply directly here or copy/paste the link into your browser: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=da8fbc57-dcab-43df-8eb5-0a850dd6eb63&ccId=19000101_000001&jobId=588587&source=CC2〈=en_US The Meadowglade is part of CenteredHealth, which operates a diverse network of behavioral health treatment centers ensuring that clients receive individualized comprehensive care in the most appropriate setting.
Seasonal Merchandising Service Associate - Weekends Preferred Lowe's Companies IncSeasonal Merchandising Service Associate - Weekends PreferredLa Habra, CA$16.90–$17.85 / hourOperates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler). 6 Months of Lowe's sales floor experience 6 Months of Experience performing product merchandising tasks including reading planograms and plantograms, setting up and tearing down displays 3 Months of Experience operating power equipment such as lifts, order pickers, and similar equipment.
Patient Service Rep - Internal Medicine (days/evenings & weekends) Full-Time Cedars-Sinai Medical CenterPatient Service Rep - Internal Medicine (days/evenings & weekends) Full-TimeBeverly Hills, CAThe Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical Network. Job Duties and Responsibilities: Provides outstanding customer service through the successful intake, prioritizing, and resolution of calls and patient needs for a multi-specialty team.
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time Whole Foods Market IncGrocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part TimeSanta Monica, CA$18–$25.40 / hourProvides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously. New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary.
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time Seasonal Whole Foods Market IncGrocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time SeasonalLos Angeles, CA$18–$25.40 / hourProvides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously. New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary.
NewCustomer Service and Gift Wrap Associate, Part Time - Century City Bloomingdale'sCustomer Service and Gift Wrap Associate, Part Time - Century CityLos Angeles, CAThe B-Helpful Professional manages an in-store service hub and provides a quick, seamless and efficient process to assist customers with their Buy Online Pick-up in Store orders (BOPS), processing easy returns, providing tourism information and facilitating the booking of appointments for various in store services. To deliver our mission statement to be like no other store in the world, our B-Helpful Professional possess speed, attention to detail, collaborative spirit and teamwork to drive an easy and fun shopping experience for our customers.
NewCustomer Service Representative CSI#1950 ChevronCustomer Service Representative CSI#1950Simi Valley, California$19.50–$20.50Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Requirement/Qualifications:Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
NewPart Time Customer Service Associate The Hertz CorporationPart Time Customer Service AssociateNewport Beach, CAThe Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. Holiday Pay: Eligible (1.5 x regular pay rate for hours worked on a designated holiday, in addition to receiving 8 hours of holiday pay).
Part Time Customer Service Airport Agent Envoy Air IncPart Time Customer Service Airport AgentLos Angeles, CAEnvoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
NewGC Retail Customer Service Associate Store 126 NEW Guitar Center IncGC Retail Customer Service Associate Store 126 NEWCerritos, CA$17.52–$26.28 / hourCheck gear bags (guitar cases, snare cases, drum cases, etc) upon exit and record item description and serial numbers, if applicable, to verify that serial number(s) match. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors.
Customer Service Representative Chevron CorpCustomer Service RepresentativeLa Habra, CA$18.25–$19.25 / hourBenefits: • Full-time & Part-time shifts available • Direct Deposit with competitive weekly pay • Health & Wellness packages available for purchase • Education reimbursement program • Shift Differential Pay for select shifts and job titles • Management Bonus Program • Loyalty Service time Program • Commuter benefit Program. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
Licensed Insurance Customer Service Cynthia Snyder State Farm Ins Agency IncLicensed Insurance Customer ServiceMANHATTAN BEACH, CALIFORNIAIf you have prior insurance experience and enjoy helping clients understand and protect what matters most, this is a strong opportunity for long-term growth. Cynthia Snyder Insurance Agency is seeking a licensed Property & Casualty professional to support our growing book of business.
NewFront Desk/Customer Service Representative (Part-Time Substitute/On-Call) Rose Bowl Aquatics CenterFront Desk/Customer Service Representative (Part-Time Substitute/On-Call)Pasadena, CaliforniaEmployees should be available to work a minimum of approximately 12 hours per week when scheduled, though hours are not guaranteed. This is a part-time substitute/on-call position, with hours scheduled only as needed to provide coverage for employee absences, vacations, and special events.
Customer Service Kaizen StackupCustomer ServiceAnaheim, CaliforniaResponsibilities:Greet and assist customers with shipping, packaging, and mailbox servicesProcess U-Haul rental transactions and coordinate vehicle pickups/returnsHandle Live Scan fingerprinting services (training provided)Operate computer systems, POS, and various software platformsKeep the store clean, organized, and customer-readyAssist with inventory and supplies as neededProvide clear, friendly communication in-person, via phone, and emailRequirements:Prior customer service or retail experience (preferred)Basic computer skills and ability to learn new systemsFriendly, outgoing, and professional demeanorAbility to multitask in a fast-paced environmentMust be available to work weekendsReliable, punctual, and detail-orientedAbility to lift up to 30 lbs occasionallyNice to have:Social MediaMarketing backgroundVideo editing Join our team, a locally owned and operated shipping and mailbox center offering services such as U-Haul rentals, mailbox rentals, Live Scan fingerprinting, and more!
Call Center Customer Service Ultimate Staffing ServicesCall Center Customer ServicePasadena, California$19–$23 / hourThe Call Center Customer Service Representative is responsible for providing prompt, professional, and courteous support to customers via phone, email, chat, or other communication channels. Assist customers with questions related to products, services, orders, billing, or accounts.
Customer Service Agent - BUR (Part-Time) Southwest Airlines CoCustomer Service Agent - BUR (Part-Time)Burbank, CAAs a Customer Service Agent at Southwest, you'll work at the ticket counter, gate area, and baggage service office to help Customers check in, answer questions, and make sure their travel goes smoothly. Handles any aspect of ticketing and check-in by operating a computerized point-of-sale system, boarding, baggage service, reservations and resolving related complaints and problems.
Customer Service Agent - LAX (Part-Time) Southwest Airlines CoCustomer Service Agent - LAX (Part-Time)Los Angeles, CAAs a Customer Service Agent at Southwest, you'll work at the ticket counter, gate area, and baggage service office to help Customers check in, answer questions, and make sure their travel goes smoothly. Handles any aspect of ticketing and check-in by operating a computerized point-of-sale system, boarding, baggage service, reservations and resolving related complaints and problems.
Customer Service Installation Technician Linde plcCustomer Service Installation TechnicianCalifornia, CA$61,668–$90,448 / yearTraining classes are at the collegiate level and are designed to develop competence in the following topics: Bulk Atmospheric Gas (BAG) Systems, Hydrogen systems, CO2 systems, high pressure pumping systems, electrical AC/DC, 600 Volt Level 1 and 2, pipe joining, technical cleaning, and NITC/ medical install certification. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet.
Work from Home: Customer Service Representative (Healthcare) Sagility LtdWork from Home: Customer Service Representative (Healthcare)CA$14–$15 / hourSagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics.
Airport Customer Service Agent - LGB (PT) Unifi Aviation, LLCAirport Customer Service Agent - LGB (PT)Long Beach, CAPart timeJob Title Airport Customer Service Agent - LGB (PT) Date Wednesday, June 10, 2026 Entity Unifi Aviation, LLC State California City Long Beach Base Pay Rate: $ 16.90 Full/Part Time Part Time Exempt or Non-Exempt Position Non-Exempt Shift A.M. Job Duties: Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance. .
Airport Customer Service Agent PT - BUR Unifi Aviation, LLCAirport Customer Service Agent PT - BURBurbank, CAPart timeJob Title Airport Customer Service Agent PT - BUR Date Wednesday, April 1, 2026 Entity Unifi Aviation, LLC State California City Burbank Base Pay Rate: $ 17.50 Full/Part Time Part Time Exempt or Non-Exempt Position Non-Exempt Shift A.M. Job Duties: Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance. .
Retail Cashier/Customer Service Jacksons Food Stores IncRetail Cashier/Customer ServiceNorwalk, CA$18.21–$19 / hourIn this role, you'll deliver exceptional service at the register while supporting day-to-day store operations, including stocking, cleaning, and maintaining a welcoming environment. While performing the duties of this job, frequently required to stand, walk, bend, and twist; reach with hands and arms; climb or balance; stoop, kneel, or crouch; and talk and listen.
LAX Customer Service Representative / Dispatch MAT ExpressLAX Customer Service Representative / DispatchHawthorne, CAFull timeSummary: Provide excellent customer service by verifying pick up and deliveries, dispatching drivers, accurate data entry / record keeping, and professional correspondence (phone and email). While a good attitude is oftentimes more important than experience, candidates with prior air freight, port, and/or logistical experience may have priority consideration.
Blood Collection Staff - Customer Service American Red Cross Blood ServicesBlood Collection Staff - Customer ServiceCulver City, CAAmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.
Retail-Customer Service Manager (PT) The Michaels Companies IncRetail-Customer Service Manager (PT)Monrovia, CA$17.75–$23.10 / hourApplicants and Employees in Unincorporated Los Angeles County: Michaels reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: engage with customers, including minors, including unsupervised minors, and other Team members, especially in high stress situations; accessing company information, assets, property, and products, including cash, checks, and credit card information; and appropriately handling such information, including confidential and personal information of customers and Team Members. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
Customer Service Representative Driven Brands Holdings IncCustomer Service RepresentativeRemote LA, LARemote$14.10–$25.10 / hourResolve product or service problems by clarifying the customer's experience; determining the cause of any problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. They will receive post-service inquiries from Take 5 Oil Change customers in the US and open, maintain, and resolve customer care tickets on their behalf.
NewJapanese Bilingual Call Center Customer Service Associate TRICOM QUESTJapanese Bilingual Call Center Customer Service AssociateTorrance, CAJob #: 103521 Title: Japanese Bilingual Call Center Customer Service Associate Location: Torrance, CA Salary Range: $23.51 / hour Position: Customer Service Rep in Call Center Description: An International Airline Company is seeking Japanese Bilingual Call Center Customer Service Associates to work at their office in Torrance, CA. Provides customers with information regarding flights, fares, destinations, special offers, and other travel products .
Customer Service Representative Community Choice Financial Family of BrandsCustomer Service RepresentativeGardena, CaliforniaFull timeOur Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You’ll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Customer Service Representative (Bilingual) Community Choice Financial Family of BrandsCustomer Service Representative (Bilingual)Downey, CaliforniaFull timeOur Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You’ll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Retail Sales Associate / Customer Service Elements MassageRetail Sales Associate / Customer ServiceSanta Clarita, CaliforniaPart timeWe’re looking for an engaging, confident, and outgoing individual to lead retail sales while creating meaningful, lasting relationships with both new and existing clients. If you’re passionate about retail sales and delivering exceptional customer service—and want to truly make a difference in people’s lives—this is the opportunity for you.
Dispatcher Customer Service Representative Pulse Final Mile LLCDispatcher Customer Service RepresentativeSanta Fe Springs, CAThis fast -paced position requires a skilled professional capable of dispatchin g delivery teams maintaining positive customer relationships and driving operational efficiency while directly supporting our clients customers. As a Customer Service Representative CSR at Pulse Final Mile you will play a pivotal role in providing support to home delivery services for key clients and local operations.
Truck Unload - Customer Service The Michaels Companies IncTruck Unload - Customer ServiceEncino, CA$17.87–$20.90 / hourApplicants and Employees in Unincorporated Los Angeles County: Michaels reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: engage with customers, including minors, including unsupervised minors, and other Team members, especially in high stress situations; accessing company information, assets, property, and products, including cash, checks, and credit card information; and appropriately handling such information, including confidential and personal information of customers and Team Members. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
Customer Service Lead - Part-Time Burlington Stores IncCustomer Service Lead - Part-TimeCerritos, CAOverview: As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. Location 00298 - Cerritos Posting Number P1-1076169-3 Address 11211 183rd St Zip Code 90703 Position Type Regular Part-Time Career Site Category Store Associate Position Category Retail Store Base Pay $17.9 - $17.9 per hour.
Retail Customer Service (Bilingual) GOLDFISH SEAFOOD MARKETRetail Customer Service (Bilingual)Los Angeles, CA$19.25–$20 / hourTransaction Excellence: Process cash and credit transactions quickly and accurately using the register system, ensuring every customer receives a correct receipt and a friendly farewell. Background: High School Diploma or equivalent; previous experience in retail, customer service, or food handling is a plus but not required—we will train the right person!
Customer Service Represntative - (Vietnamese) Interpreter-Full -Time United Airlines IncCustomer Service Represntative - (Vietnamese) Interpreter-Full -TimeLos Angeles, CAAs the face of our customer, here's what you will do: Whether our customers are traveling for business or pleasure, you are the professional in the airport that crafts important connections and encourages an environment where everyone feels welcome, valued, and respected. You will be interacting with our domestic and international customers in our lobbies and at gates, helping them with ticketing, baggage, greeting customers as they start and end their journey and doing it with a smile.
Customer Service Agent Fiesta Auto InsuranceCustomer Service AgentLA PUENTE, CA$50,000–$125,000Our team of professionals will ask you questions to accurately determine your tax liability, identify all the deductions you’re entitled to, and work to get you the biggest refund you deserve. With Fiesta by your side, you can be sure that you have all of your insurance & tax preparation needs covered by a helpful courteous team of professionals.
NewCustomer Service Representative - Full-Time United Airlines IncCustomer Service Representative - Full-TimeLos Angeles, CAAbility to obtain required training certifications, perform safety checks, and successfully complete job functions, including but not limited to Ticket Counters, Gates, Baggage, and operating passenger loading bridges. As the face of our customer, here's what you will do: Whether our customers are traveling for business or pleasure, you are the professional in the airport that crafts important connections and encourages an environment where everyone feels welcome, valued, and respected.
NewCustomer Service Team Member - Long Beach Speed Queen Laundry- Santa AnaCustomer Service Team Member - Long BeachLong Beach, CA$2–$3 / hourCustomer Service and Satisfaction: Assists customers with the use of payment systems, machine selection and operation, retail purchases, and wash/dry/fold orders; handles customer questions/concerns and informs Assistant Store Manager or Store Manager, as needed. Purpose: Under the direction of the Assistant Store Manager or Store Manager on duty, the Customer Service Representative is responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe, and friendly store.
NewGC Retail Customer Service Associate Store 126 Guitar CenterGC Retail Customer Service Associate Store 126Cerritos, CA$17.52–$26.28 / hourCheck gear bags (guitar cases, snare cases, drum cases, etc) upon exit and record item description and serial numbers, if applicable, to verify that serial number(s) match. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors.
NewRetail Customer Service Bilingual GOLDFISH SEAFOOD MARKETRetail Customer Service BilingualLos Angeles, CA$19.25–$20 / hourTransaction Excellence: Process cash and credit transactions quickly and accurately using the register system, ensuring every customer receives a correct receipt and a friendly farewell. Background: High School Diploma or equivalent; previous experience in retail, customer service, or food handling is a plus but not required—we will train the right person!
NewGC Retail Customer Service Associate Store 126 The Guitar Center CompanyGC Retail Customer Service Associate Store 126Cerritos, CA$17.52–$26.28 / hourCheck gear bags (guitar cases, snare cases, drum cases, etc) upon exit and record item description and serial numbers, if applicable, to verify that serial number(s) match. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors.
Customer Service Representative Chevron StationsCustomer Service RepresentativeRedondo Beach, CaliforniaEffectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
Customer Service Representative Lead (Bilingual Mandarin) Clever Care Health Plan IncCustomer Service Representative Lead (Bilingual Mandarin)Arcadia, CA$26.15–$30.53 / hourFollows policies and procedures and job aids in order to maintain efficient and complaint operations; communicates suggestions for improvement and efficiencies to management; identifies and reports problems with workflows following proper departmental procedures; actively participates in departmental staff meetings and training sessions. Member Advocate Team Leaders are also expected to develop educational training material in language and organize and facilitate training sessions for new Member Advocates in language, as well as other departments within the company as related to member service.
CUSTOMER SERVICE REPRESENTATIVE 1230 REV 08/28/25 City of Los AngelesCUSTOMER SERVICE REPRESENTATIVE 1230 REV 08/28/25Los Angeles, CA$66,669–$105,736 / yearA Customer Service Representative has direct public contact including in-person transactions; use of the telephone and Internet to receive customer requests for service; provide information and respond in writing to customers of the Department of Water and Power regarding accounts and department programs; performs specialized work in various aspects of customer billing and collection of delinquent accounts, including the use of personal computers to make necessary input/adjustment transactions; and does related work. Two years of full-time paid experience processing customer requests for service and providing information to customers regarding accounts or specialized programs either in-person or through the telephone or Internet; or performing specialized work in various aspects of customer billing and collection, including data entry, customer account research and resolution, and the use of personal computers to make necessary input/adjustment transactions.