This is accomplished through: (a) community-based services and not site-specific but provided in locations that meet the needs of the individuals served, (b) provided with high level and accurate emphatic relationship, authenticity, equity, and respect to clients with mental health and/or substance abuse disorder, (c) individualized and recovery focused. Promotes progressive pro-social interventions (e.g., client connectedness in the community, involvement in a safe and supportive environment, participation in activities where the person served finds social acceptance, and positive reinforcement to promote recovery).