UNKNOWN

FEED

Check-in and register guests, including collecting contact info and confirming their dates of stay, and making sure they are assigned to an appropriate room and given keys. The Front Desk Associate is responsible for taking reservations, checking guests in and out of rooms, directing calls, answering guests’ questions and concerns, etc.

We are seeking a personable and detail-oriented Hotel Front Desk Associate to join our team and provide exceptional service to our guests. This position requires weekend availability, excellent customer service skills and a friendly attitude. As a Front Desk Associate, you will be the first point of contact for our guests, creating a warm and welcoming atmosphere that reflects the standards of our hotel. A complete job description is included below.Job Summary:As the first point of contact for our guests, the Front Desk Associate position is the face of the hotel.  The Front Desk Associate is responsible for taking reservations, checking guests in and out of rooms, directing calls, answering guests’ questions and concerns, etc.  This is a service oriented position and requires outstanding interpersonal communication skills and friendly professionalism.  This position has cash control responsibilities.Duties/Responsibilities:<ul><li>Answer phones, including taking reservations and directing calls as needed.</li><li>Welcome guests upon arrival and serve as the primary point of contact between guests and the hotel</li><li>Check-in and register guests, including collecting contact info and confirming their dates of stay, and making sure they are assigned to an appropriate room and given keys.</li><li>Check guests out making sure that payments are captured correctly.</li><li>Confirm that all credits issued are correct and note the reason.</li><li>Monitor Property Management System for errors and discrepancies and correct as needed.</li><li>Monitor the cancellations in the past 24 hours; confirm all cancellation policies were followed and note discrepancies.</li><li>Monitor all new bookings in the past 24 hours; read all comments and note any anomalies</li><li>Assign rooms, prepare keys and print registration cards as needed.</li><li>Note any special requests for arriving guests and ensure oversight of execution.</li><li>Review each guest record of the inhouse guests for any notes, discrepancies, etc.</li><li>Accommodate guest requests as appropriate and whenever possible.</li><li>Respond to guest concerns in a timely and professional manner.</li><li>Assist guests with local information, restaurant recommendations, directions, and other concierge services.</li><li>Communicate with housekeeping staff promptly on the status of guest rooms.</li><li>Upsell guest rooms and promote hotel services.</li><li>Make sure the cash drawer is balanced at the beginning and end of each shift.</li><li>Maintain and execute sanitation schedule for keys, pens, workstations, and lobby touchpoints.</li><li>Performs other duties as assigned. The company reserves the right to add or change duties at any time. </li></ul>Required Skills/Abilities:<ul><li>Knowledge of local area attractions, restaurants, and shops</li><li>Excellent verbal and written communication skills.</li><li>Excellent interpersonal and customer service skills.</li><li>Excellent organizational skills</li><li>Maintain a strong attention to details.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to prioritize tasks.</li><li>Ability to function well in a high-paced and at times stressful environment.</li></ul>Education and Experience:<ul><li>High school diploma or equivalent.</li><li>At least two years customer service experience preferred</li></ul>Physical Requirements:<ul><li>Able to stand for prolonged periods of time at front desk station</li><li>Able to climb stairs and assist guests with luggage</li><li>Able to walk hallways and perimeter of property</li><li>Able to twist, bend and reach</li><li>Able to lift up to 25 pounds</li></ul>Competitive Compensation and Benefits including health, dental and vision insurance along with 401(k) plan. We are an equal opportunity employer and a drug-free workplace. This is a position which will require work on weekends, nights and holidays.   Please, no phone calls about this job!EOE/AA. We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.

Meadowbrook Inn

Hotel Front Desk Associate part-time, weekends required

Analysis Skills

Communication Skills

Customer Acquisition

Customer Support/Service

Detail Oriented

Establish Priorities

Fast Food

High School Diploma

Housekeeping/Cleaning

Interpersonal Skills

Lift/Move 25 Pounds

Organizational Skills

Physical Demands

Presentation/Verbal Skills

Problem Solving Skills

Property Management

Restaurant

Sanitation

Telephone Skills

Time Management

Writing Skills

HiringThing

OTHER

Our nationwide reach is powered by a family of trusted brands that include: Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon. The Afterhours Care Manager RN is responsible for assessing and coordinating patient and family needs during after-hours shifts and maintaining primary clinical oversight for assigned patients.

Overview:
Expand Access. Support Families. Elevate After-Hours Care. We are seeking a dedicated Afterhours RN Care Manager to provide high-quality, compassionate hospice care outside standard business hours. This role ensures seamless coverage, continuity of care, and strong clinical management for patients and families during nights, weekends, and on-call hours. 1 Weeknight and 1 Weekend Needed! $5,000 Sign On Bonus!!! About the Role The Afterhours Care Manager RN is responsible for assessing and coordinating patient and family needs during after-hours shifts and maintaining primary clinical oversight for assigned patients. This includes routine visits, admissions, death visits, urgent after-hours calls, and any visit assigned per the patient’s plan of care. This role serves as an active member of the Interdisciplinary Group (IDG) to ensure coordination between physicians, families, and the hospice team. Clinical administrative responsibilities, workflow auditing, and survey readiness support are also part of this role. Weekend Hours- Friday 5pm- Monday at 5pm Essential Functions<ul><li>Ensure appropriate delivery of hospice services to eligible patients and families.</li><li>Provide direct in-person patient care during on-call, weekend, and after-hours shifts, including assessments, admissions, routine visits, death visits, and live discharges.</li><li>Conduct initial and ongoing assessments of physical, emotional, psychosocial, and spiritual needs.</li><li>Support the IDG process through chart reviews, plan of care updates, and interdisciplinary communication.</li><li>Develop and revise the Hospice Plan of Care in collaboration with physicians and IDG members.</li><li>Educate patients and families on disease progression, symptom management, medications, and hospice philosophy.</li><li>Communicate significant changes in patient condition promptly to hospice and attending physicians.</li><li>Maintain accurate, timely clinical documentation including assessments, care plans, and notes.</li><li>Assist with rescheduled, missed, or reassigned visit requests based on triage direction.</li><li>Participate in calendar and scheduling modifications, including service codes and clinician assignments.</li><li>Support administrative and compliance activities including workflow audits, survey readiness tasks, and documentation collection.</li><li>Assist with TPE reviews, QAPI efforts, and regulatory compliance.</li><li>Ensure infection control standards and universal precautions are consistently followed.</li><li>Provide leadership and guidance to field staff; conduct supervisory visits when appropriate.</li><li>Participate in required meetings, after-hours updates, and trainings.</li><li>Maintain proficiency in pain and symptom management for hospice and end-of-life care.</li><li>Promote the organization’s core values and maintain a culture of compassion, professionalism, and teamwork.</li><li>Perform other duties as assigned.</li></ul>

About You:
Education and Experience<ul><li>Current RN license in the state of employment</li><li>Graduate of an accredited nursing program</li><li>Minimum one year of RN experience in acute care, oncology, long-term care, hospice, or home health</li><li>Must meet any state-specific requirements</li></ul> Licenses and Certifications<ul><li>Active RN license</li><li>CPR certification (in-person)</li><li>Valid driver’s license, reliable transportation, and current auto insurance</li></ul> Skills and Competencies<ul><li>Strong knowledge of hospice principles, Medicare/Medicaid regulations, and best practices</li><li>Ability to conduct thorough patient assessments and develop individualized care plans</li><li>Effective communication with patients, families, physicians, and interdisciplinary team members</li><li>Strong time-management and prioritization skills in a fast-changing environment</li><li>Proficiency with EMR systems (HomeCare HomeBase preferred), Microsoft Office, and mobile technologies</li><li>Ability to maintain confidentiality, demonstrate integrity, and support quality outcomes</li><li>Leadership skills to support and guide field staff</li><li>Ability to manage administrative, documentation, and compliance responsibilities accurately</li></ul> Personal Traits<ul><li>Sensitivity to end-of-life needs and the emotional realities families face</li><li>Flexibility to shift tasks and respond to urgent needs</li><li>Professionalism, maturity, teamwork, and resilience under pressure</li><li>Ability to communicate effectively with individuals from diverse background</li></ul>

We Offer:
Benefits for All Associates (Full-Time, Part-Time & Per Diem):<ul><li>Competitive Pay</li><li>401(k) with Company Match</li><li>Career Advancement Opportunities</li><li>National & Local Recognition Programs</li><li>Teammate Assistance Fund</li></ul> Additional Full-Time Benefits:<ul><li>Medical, Dental, Vision Insurance</li><li>Mileage Reimbursement or Fleet Vehicle Program</li><li>Generous Paid Time Off + 7 Paid Holidays</li><li>Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)</li><li>Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)</li><li>Free Continuing Education Units (CEUs)</li><li>Company-paid Life & Long-Term Disability Insurance</li><li>Voluntary Benefits (Pet, Critical Illness, Accident, LTC)</li></ul>

Legalese:
<ul><li>This is a safety-sensitive position</li><li>Employee must meet minimum requirements to be eligible for benefits</li><li>Where applicable, employee must meet stage specific requirements</li><li>We are proud to be an EEO employer</li><li>We maintain a drug-free workplace</li></ul>

Location:
Gentiva Hospice

Our Company:
<img alt="" height="135" src="https://gentivahs.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=296940&hashed=-1780832679" width="351"/> At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states. Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Our nationwide reach is powered by a family of trusted brands that include:<ul><li>Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon</li><li style="margin:0px;color:black">Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care</li><li style="margin:0px;color:black">Home health care: Heartland Home Health</li><li style="margin:0px;color:black">Advanced illness management: Illumia Health</li></ul> With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.

Weekend Education Jobs in Hickory, NC

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Weekend Education Jobs in Hickory, NC

Hotel Front Desk Associate part-time, weekends required Meadowbrook Inn

Afterhours RN Care Manager- Weekend Gentiva Hospice

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