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Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview: As a Guest Services Team Member, you will play a vital role in creating a welcoming and enjoyable experience for guests at events, such as concerts, theater productions, tradeshows or sports events.

HOUR

Oak View Group:
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Overview:
As a Guest Services Team Member, you will play a vital role in creating a welcoming and enjoyable experience for guests at events, such as concerts, theater productions, tradeshows or sports events. Your primary responsibility is to assist and guide guests, ensuring their comfort and safety throughout the event. This role requires strong communication skills, attention to detail, and the ability to remain calm and professional in high-pressure situations. Guest Services Team Member play a crucial role in ensuring a positive and memorable experience for guests at events. This role will pay a starting hourly rate of $11.25-$12.50 Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Responsibilities:
<div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"><div class="iCIMS_Expandable_Container"><div class="iCIMS_Expandable_Text"><ul><li>Greeting Guests: Welcome guests as they arrive at the venue, providing friendly and courteous assistance.</li><li>Ticket Checking: Verify tickets and direct guests to their seats or designated areas, ensuring smooth entry and efficient seating.</li><li>Assisting Guests: Provide information about the event, venue facilities, and amenities, and assist guests with special needs or requests.</li><li>Crowd Management: Monitor guest flow and seating arrangements to prevent congestion and ensure a safe and orderly environment.</li><li>Emergency Response: Be prepared to respond quickly and calmly in case of emergencies, such as evacuations or medical incidents, and assist guests as needed.</li><li>Enforcement of Rules: Enforce venue policies and regulations, such as no-smoking areas or prohibited items, to maintain a comfortable and secure atmosphere.</li><li>Coordinating with Staff: Collaborate with other event staff, including security personnel, ticket takers, and concession workers, to ensure smooth operations.</li><li>Customer Service: Provide excellent customer service at all times, addressing guest inquiries, concerns, and complaints professionally and efficiently.</li><li>Assisting Performers or Presenters: Assist performers or presenters with directions, seating arrangements, or other requests as needed.</li><li>Post-Event Duties: Assist with post-event clean-up and venue reset, ensuring everything is in order for the next event.</li><li>Adherence to Policies: Adhere to venue policies, procedures, and safety regulations at all times.</li><li>Perform other duties as assigned.</li></ul></div></div></div>

Qualifications:
<ul><li>High School Diploma or G.E.D.</li><li>1 to 2 years of related experience</li><li>Ability to follow instructions and work in a fast-paced environment</li><li>Must have strong verbal and written communication skills.</li><li>Ability to handle stressful situations.</li><li>Previous experience in a customer service-based industry is preferred</li><li>Previous experience within a sports, entertainment, or related field is preferred</li><li>Must be able to work a flexible schedule inclusive of weekends, nights and holidays required.</li><li>Extensive time spent with moderate to loud noises.</li><li>Frequent bending, standing for long periods of time and walking of the building.</li></ul><div class="iCIMS_Expandable_Container"><div class="iCIMS_Expandable_Text"> </div></div>

Strengthened by our Differences. United to Make a Difference:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group

Guest Services Team Member | Part-Time | Charleston Coliseum and Convention Center

Communication Skills

Customer Support/Service

Detail Oriented

Emergency Response

Entertainment and Media

High School Diploma

Hospitality and Tourism

Medical Assistance

Music

Performing Arts

Power Amplifier

Presentation/Verbal Skills

Regulations

Safety Process

Safety/Work Safety

Special Needs

Sports

Theater Production

Trade Shows

Writing Skills

[AW]-iCims

Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Oak View Group: Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales.

Oak View Group:
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Overview:
Operations Staff perform the setup and changeover of the coliseum and convention center on an event-to-event basis in order to ensure complete adherence to the event schedule and requirements. Also, assist with cleaning of the complex to help maintain the cleanliness of the building. Under general supervision, performs work as needed to clean, maintain and prepare for events at the facility. Duties include skilled and semi-skilled tasks, which often require heavy lifting and a high degree of physical exertion.  This role pays an hourly rate $15.00 to $20.00 Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching.  EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Responsibilities:
<ul><li>Participate in all aspects of the conversion process in preparation for events.</li><li>Duties may include setting up and tearing down flooring, portable chairs, operable wall, barricades, staging, tables, other furnishings and equipment.</li><li>Perform varies duties to ensure the day-to-day operations of the facility are met. These include, but not limited to, loading/unloading equipment, transporting trash and waste to proper disposal area and replenishing supplies. </li><li>Assist with pre/post event cleaning and janitorial tasks including, but not limited to, sweeping, mopping, dusting, trash removal, vacuuming, spot cleaning, washing, stripping, carpet cleaning, window washing and waxing.</li><li>Perform repairs and maintenance tasks such as painting, patching, re-lamping, replacing ceiling tile, replacing filters, etc.</li><li>Assist building engineers and subcontractors in construction, repair and maintenance of the building.</li><li>Report irregularities, discrepancies, safety or damage concerns or loss of property promptly to supervisor.</li><li>Work extended and/or irregular hours including nights, weekends and holidays, as needed.</li><li>Perform other duties as required.</li></ul>

Qualifications:
<ul><li>Must be 18 years or older at the time of application</li><li>Exhibit willingness to work a flexible schedule consisting of nights and weekends. Shifts regularly occur overnight.</li><li>Work effectively in a heavily team-based environment</li><li>Be reliable, honest, dependable, and punctual</li><li>Regularly lift and carry equipment and supplies weighing up to 50 pounds</li><li>Possess knowledge of basic hand tools and their uses</li></ul>

Strengthened by our Differences. United to Make a Difference:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Operations Staff | Part-Time | Charleston Coliseum and Convention Complex

Construction

Custodial Services

Hand Tools

Housekeeping/Cleaning

Loading/Unloading

Maintain Compliance

Maintenance Services

Painting (Facilities and Maintenance)

Property Maintenance

Sales

Salon Services

Software Patches

Team Player

Waste Disposal

Oak View Group:
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Overview:
The Housekeeper is responsible for cleaning and upkeep of facility, bathrooms, furniture, equipment, fixtures, set up for events, break down after events, lifting and bending. Working during show events. This role pays an hourly rate of $13.75 - $15.00. Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Responsibilities:
<ul><li>Clean bathrooms, floors, drinking fountains, chairs, seating, furniture, walls, windows, fixtures, aisles, doors, and other areas and items throughout the facility.</li><li>Empty waste baskets and refuse cans into containers.</li><li>Pick up paper and cardboard, break down cartons if necessary.</li><li>Sweep away debris on floors, aisles, tables, seats, etc before during and after events.</li><li>Assist Operations Staff with the set up & teardown of events.</li><li>Check and restock paper and soap dispensers in restrooms.</li><li>Loosen and scrape dirt from floors and grease from floors as necessary.</li><li>Provide direction and assistance to guests when asked.</li><li>Regular and punctual attendance.</li><li>Perform other duties as assigned.</li><li>Review work assignments with the Operations Shift Supervisor.</li><li>Make recommendations and suggestions to better the department to the Operations Shift Supervisor or Director of Operations.</li></ul>

Qualifications:
<ul><li>1-2+ years’ of experience in housekeeping functions in a public assembly facility preferred but not required.</li><li>Ability to understand and consistently follow work rules, procedures and directions.</li><li>Ability to perform basic mathematical functions (add, subtract, multiply and divide).</li><li>Good interpersonal skills with the ability to deal harmoniously with guests, employees and outside contractors.</li><li>Ability to operate mechanized equipment such as blowers, buffers and vacuums.</li><li>Ability to work independently and efficiently; exercise initiative, resourcefulness, good judgment and accept responsibility for own actions.</li><li>Ability to work a flexible schedule, including nights, weekends and holidays as required.</li><li>Must be able to work in a fast past environment, with a sense of urgency.</li><li>Ability to maintain consistency and high-quality service dealing with high volume and back-to-back cleaning tasks.</li><li>Strong attention to detail to ensure thorough cleaning and identifying areas that require special attention.</li><li>Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</li></ul>

Strengthened by our Differences. United to Make a Difference:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Weekend Entertainment Jobs in West Virginia

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Weekend Entertainment Jobs in West Virginia

Guest Services Team Member | Part-Time | Charleston Coliseum and Convention Center Oak View Group

Operations Staff | Part-Time | Charleston Coliseum and Convention Complex Oak View Group

Housekeeper | Part-Time l Charleston Coliseum and Convention Center Oak View Group

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