UNKNOWN

FEED

This group of ambitious professionals understands the value of commitment and follow-through, showing up each day (with regular shifts covering night and weekend hours) to ensure 86 customers are supported whenever a service need arises. With 86 Repairs, restaurants can access data-driven insights and 24/7 support to control their facilities, reduce their R&M costs, and spend less of their team's time on equipment repairs.

*This role requires availability for afternoon, evening, and weekend hours.*1-year of restaurant experience required. Have you personally experienced the varied demands of a food service operation?Do you love the challenge of thinking on your feet and solving problems in real time? Is dependability a point of personal pride for you? If so, read on to learn more about our open CSS role and apply today!<h1>About the Role</h1>As an 86 Repairs Customer Service Specialist (CSS), you will join the ranks of committed customer service professionals with food service backgrounds who exemplify customer centricity. This group of ambitious professionals understands the value of commitment and follow-through, showing up each day (with regular shifts covering night and weekend hours) to ensure 86 customers are supported whenever a service need arises.  <h1>Responsibilities</h1><ul><li>Promptly respond to customer requests by phone, text message, email, chat, slack, and portal. </li><li>Communicate with customers and vendors to identify the root cause of an issue. </li><li>Troubleshoot equipment repairs with customers in real time. </li><li>Solve complex problems, both technical and non-technical in nature. </li><li>Coordinate service visits and repairs to ensure optimal customer uptime. </li><li>Utilize data insights and service history to provide consultative feedback to customers. </li><li>Resolve time sensitive tasks in an expeditious manner. </li><li>Follow processes and procedures in order to ensure complete, accurate, and timely records in all relevant systems and profiles. </li><li>Take pride in delivering high quality service and written documentation. </li><li>Grow relationships with our customers and vendors. </li><li>Ensure customer and vendor satisfaction and provide world-class support. </li><li>Champion the voice of the customer in collaboration with other 86 teams. </li><li>Manage a seamless customer experience from end-to-end, ensuring our service request execution delights every customer.</li></ul> <h1>Qualifications</h1><ul><li>3+ years of experience in customer facing roles (e.g. restaurant, hospitality, and/or service vendor). </li><li>At least 1-year of restaurant experience (can be FOH or BOH). </li><li>Practical experience with helpdesk software and cloud-based telephony systems like Twilio. </li><li>Strong organizational skills with the ability to juggle competing priorities. </li><li>Strong analytical and problem solving skills. </li><li>Superb written and verbal customer handling skills. </li><li>High attention to detail. </li><li>Deadline driven. </li><li>Ability to work successfully within a fast-paced, time sensitive environment. </li><li>Strong technical skills (Google Suite, Excel). </li><li>Personal accountability and the ability to self-manage. </li><li>Outside-the-box thinker. </li><li>Flexibility to work scheduled shifts during afternoons, evenings, weekends, and some holidays (candidates without this flexibility will not be considered). </li><li>Spanish language proficiency is a plus. </li></ul><h1>We do not require</h1><ul><li>A college degree or high GPA. </li><li>Tools: We'll provide you with your computer, monitor, and everything you need. </li><li>Startup or tech experience (an aptitude for fast-paced computer-based work is enough). </li></ul><h1>Compensation & Benefits</h1><ul><li>Company-provided equipment (computer; monitor; tools) </li><li>Competitive base salary in line with the Chicago market. The starting annual wage for this role is in excess of $55,000. Benefits package (separate from base salary) totals ~$10K, including up to $800 monthly for health, dental, vision, disability, and life insurance plans. </li><li>Flex spending account for family and child care. </li><li>Employee assistance programs. </li><li>401(k) plan with up to 3% matching. </li><li>Unlimited PTO, following an introductory 90-day work period, with generous paid parental and sick leave policy. </li><li>Regular fun team-building events both virtually and IRL. </li><li>Plus our "Check Please" dining benefit, where the company pays for you to eat at our customers' restaurants!</li></ul><h1>Our Company</h1>86 Repairs is transforming a huge, overlooked problem in restaurants: getting things fixed. While other parts of the industry have evolved thanks to technology (think: online ordering, point-of-sale), repairs and maintenance (R&M) has kept the status quo…Until we came along.86 launched an R&M management platform built for the restaurant industry in 2019. Our tech-enabled solution includes on-demand repair management and preventative maintenance. With 86 Repairs, restaurants can access data-driven insights and 24/7 support to control their facilities, reduce their R&M costs, and spend less of their team's time on equipment repairs.<h1>Our Community</h1>86ers are thoughtful, ambitious, and creative folks working together across multiple states . We have industry veterans and non-industry folks alike. We gather regularly for team events that include delicious meals at our customers' restaurants.We're looking for sharp people who want to contribute new perspectives to our community and help us grow. We value folks who are comfortable with rapid change and are excited to build a company together. We don't have it all figured out, so we need team members who thrive on new challenges.<h1>Our Commitment</h1>The only way to build a great company is by hiring talented people with diverse backgrounds and rich life experiences. Those experiences contribute to our culture and help us find creative solutions to the tough problems we're solving. Because of this, 86 Repairs is committed to inclusion across race, gender, age, religion, identity, disability, and background in everything we do. Historically, women and people of color are hesitant to apply for a role unless they meet every qualification listed in the job description. If you are uncertain if you're a fit, please apply. We'd rather have one more resume to review than miss the chance to meet amazing talent.* If you require reasonable accommodations to participate in our interview process please let us know.

86 Repairs

Customer Service Specialist: Evenings & Weekends (Las Vegas)

Analysis Skills

CSS (Cascading Style Sheet)

Cloud Computing

Compensation and Benefits

Customer Experience

Customer Relations

Customer Satisfaction

Customer Support/Service

Detail Oriented

Diversity

Documentation

Employee Assistance Plan

Equipment Maintenance/Repair

Follow Through

Food Services

Help Desk Software

Identify Issues

Maintenance Services

Microsoft Excel

Multitasking

Organizational Skills

Presentation/Verbal Skills

Preventative Maintenance

Problem Solving Skills

Restaurant

Root Cause Analysis

Sales

Service Delivery

Short Messaging Service (SMS)

Slack

Spanish Language

Startup

Telephony

Time Management

Vendor/Supplier Selection

Writing Skills

GreenHouseAPI

OTHER

National Assemblers, Inc. is the largest retail assembly company in the world, assembling over 10 million products for brands like Walmart, Amazon, Wayfair, and Bass Pro Shops. You're an independent, hands-on go-getter who loves assembling products, mounting TVs, and solving problems.

Build Your Future with National Assemblers – Part-Time Work with Stability! Who We Are National Assemblers, Inc. is the largest retail assembly company in the world, assembling over 10 million products for brands like Walmart, Amazon, Wayfair, and Bass Pro Shops. We were named “Assembly Company of the Year” and are the fastest-growing in our industry. Who You Are You're an independent, hands-on go-getter who loves assembling products, mounting TVs, and solving problems. You're entrepreneurial, reliable, and enjoy customer interaction. You want the flexibility of part-time work but the support of a stable W-2 employer. If that sounds like you, we want you on our team!What's in it for you?<ul class="editor-list-ul"><li class="editor-listitem" dir="ltr" value="1">Flexible Hours: Full-day, half-day, and weekend only-opportunities!</li><li class="editor-listitem" dir="ltr" value="2">Weekly Pay: Get paid every week for the work you complete.</li><li class="editor-listitem" dir="ltr" value="3">Employee Benefits: Enjoy medical, dental, and vision insurance, plus a 401K plan.</li><li class="editor-listitem" dir="ltr" value="4">Paid Training & Certification: Receive full training and certification at no cost to you.</li><li class="editor-listitem" dir="ltr" value="5">W-2 Status: Be an employee (not a contractor) with all the benefits, insurance, and paid overtime.</li></ul>Key Responsibilities<ul class="editor-list-ul"><li class="editor-listitem" dir="ltr" value="1">Assemble furniture (bed frames, desks, chairs, etc.).</li><li class="editor-listitem" dir="ltr" value="2">Mount and install TVs, pictures, and other home fixtures.</li><li class="editor-listitem" dir="ltr" value="3">Set up entertainment systems, soundbars, and streaming devices.</li><li class="editor-listitem" dir="ltr" value="4">Provide top-notch customer service and educate customers.</li><li class="editor-listitem" dir="ltr" value="5">Maintain accurate records of work performed.</li><li class="editor-listitem" dir="ltr" value="6">Follow safety and quality control procedures.</li></ul>What We're Looking For<ul class="editor-list-ul"><li class="editor-listitem" dir="ltr" value="1">Experience in assembly, installation, or repair (preferred but not required).</li><li class="editor-listitem" dir="ltr" value="2">Mechanical aptitude and ability to use hand/power tools.</li><li class="editor-listitem" dir="ltr" value="3">Strong communication and customer service skills.</li><li class="editor-listitem" dir="ltr" value="4">Ability to lift 50+ lbs. and drive with a clean record.</li></ul>Ready to Start Building Your Future?Join National Assemblers, Inc. today! Apply now to start your flexible part-time career with the benefits of being an employee. We look forward to building a future with you!National Assemblers, Inc. is an equal opportunity employer.National Assemblers, Inc is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, sexual orientation, disability or handicap, veteran status and any state and local protected status.

Weekend Insurance Jobs in Enterprise, NV

Resume Resources

Get noticed by top employers!

Weekend Insurance Jobs in Enterprise, NV

Customer Service Specialist: Evenings & Weekends (Las Vegas) 86 Repairs

Part-Time Product Assembler Technician (IHC) National Assemblers

Resume Resources