Job SummaryRequired open availability on both weekend daysEssential Duties and Responsibilities* Greet members, prospective members and guests by providing exceptional customer service* Handle all front desk related activities not limited to:* Answer phones in a friendly manner and assist callers with a variety of questions.* Check ID and Member barcodes into the system* New member sign-up* Take prospective members on a tour of the club* Facilitate needed updates to member's accounts* Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Club Manager as needed* Assist in maintaining the neatness and cleanliness of the club* Assist in monitoring for safety of persons and cleanliness in the club* Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.* Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager.* Follow "Lost and Found Policy" and turn in lost member property to the Club Manager/Assistant Club Manager immediately.