Handles guest complaints in a positive and professional manner, referring to supervisor as appropriate; As assigned works all shifts and holidays; As assigned, performs catering function set up, break down and service; Maintains front of house and kitchen sanitation requirements; Communicates appropriately with supervisors and dining room staff; Set tables with silverware, saucers, bread plates, cups, water glasses, etc. Carries service tray in correct placement of orders to facilitate service of food and beverages; Completes bussing, runner, meal plater, utility and catering duties as needed or assigned; Refills beverages throughout the meal service.