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Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. As an At Your Service Colleagues (AYS), you come in energized and ready to make an impact - wearing your name badge with pride, greeting teammates with warmth, and helping ensure the At Your Service areas is clean, organized, and ready for customers.

Be part of an amazing storyMacy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.Job OverviewAs an At Your Service Center Colleague, you are at the heart of delivering a seamless and personalized shopping experience. You'll support all At Your Service activities, including Buy Online Pickup In Store (BOPS), merchandise returns, order pickups, and other assigned tasks - all while upholding Macy's service standards.This role requires strong multitasking abilities, problem-solving, attention to detail, and a customer-first mindset. You'll thrive in a fast-paced environment where flexibility is key, including working a variety of shifts such as nights, weekends, and holidays.This role goes far beyond just being a cashier. Here, the customer is at the heart of everything we do - every day, all day. If you''re passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! You'll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in.How our At Your Service Colleagues spend their day…<ul><li>Every day starts with a positive example. As an At Your Service Colleagues (AYS), you come in energized and ready to make an impact - wearing your name badge with pride, greeting teammates with warmth, and helping ensure the At Your Service areas is clean, organized, and ready for customers. You help set the pace by reviewing sales goals, learning about new arrivals and top-selling items, and staying up to date on trends and promotions - so you're prepared to support the team and engage customers confidently.</li><li>In the At Your Service area, you lead through action - welcoming customers with genuine hospitality, making eye contact, and starting friendly, personal conversations that build lasting relationships. Assist customers in all aspects of total store fulfillment, including By Online and Pick Up in Store, be proficient in all systems needed to complete transactions, and ensure the collection area is organized so the customer pick-up experience is friction-free</li><li>You help maintain a shoppable space by recovering merchandise and keeping the pickup and return areas clean while ensuring timely completion and curbside delivery of Buy Online Pickup In Store (BOPS) orders.</li><li>They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer's name.</li><li>We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.</li><li>And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.</li></ul>Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.Who You Are<ul><li>Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality</li><li>Must be able to:</li><li>Understand and communicate effectively with customers, co-workers, and supervisors</li><li>Read and understand employment policies and safety rules/procedures in English</li><li>Makes prompt, sound decisions in real time to effectively address customer needs and resolve issues</li><li>Be comfortable communicating and collaborating with customers and colleagues</li><li>Meeting daily sales goal challenges</li><li>Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits</li><li>Enjoy meeting people, learning about them, and sharing information</li><li>Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics</li><li>You can handle electronic devices with no problem</li></ul>Essential Physical Requirements You Will Perform<ul><li>This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.</li><li>Standing for at least two consecutive hours, lifting at least 25lbs. stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level</li><li>Requires close vision, color vision, depth perception, and focus adjustment</li><li>Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions</li></ul>What We Can Offer YouJoin a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.Some additional benefits we offer include:<ul><li>Merchandise discounts</li><li>Performance-based incentives</li><li>Annual merit review</li><li>Employee Assistance Program with mental health counseling and legal/financial advice</li></ul>Access the full menu of benefits offerings here.About UsThis is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.Join us and help write the next chapter in our story - Apply Today!This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy''s Inc. reserves the right to amend this job description at any time. Macy''s Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.STORES00

Macy’s, Inc. is one of the nation’s premier omnichannel retailers, with fiscal 2015 sales of $27.1 billion. As of April 2, 2016, the company operates about 870 stores in 45 states, the District of Columbia, Guam and Puerto Rico under the names of Macy’s, Macy’s Backstage, Bloomingdale’s, Bloomingdale’s Outlet and Bluemercury, as well as the macys.com, bloomingdales.com and bluemercury.com websites. Bloomingdale’s in Dubai is operated by Al Tayer Group LLC under a license agreement. Macy’s, Inc.’s diverse workforce includes approximately 157,900 employees. Prior to June 1, 2007, Macy’s, Inc. was known as Federated Department Stores, Inc. The company’s shares are traded under the symbol “M” on the New York Stock Exchange.

Macy's Inc

At Your Service Center Associate, Coronado Center - Part Time

Adobe Fireworks

Communication Skills

Customer Support/Service

Depth Perception

Detail Oriented

Distribution Services

Employee Assistance Plan

English Language

Financial Planning

Housekeeping/Cleaning

Legal

Lift/Move 25 Pounds

Loyalty Programs

Meet Sales Quota

Mobile Devices

Multitasking

Online Shopping

Organizational Skills

Physical Demands

Problem Solving Skills

Psychiatry and Mental Health

Resolve Customer Issues

Safety Process

Sales

Team Player

Time Management

Transaction Processing/Management

Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Drive sales and loyalty by using clientele tools to build lasting relationships, promote new launches and events, and collaborate across the Beauty team to ensure customers discover the full range of products and services.

Be part of an amazing storyMacy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.Job OverviewAs a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance recommendations that reflect their style, mood, and preferences - making them feel confident, valued, and inspired. Both a beauty enthusiast and product expert, you demonstrate and sell a wide range of fragrances and related beauty products, while educating customers on notes, layering techniques, and usage. You contribute to a seamless shopping experience by fostering meaningful connections, anticipating needs, and delivering service with care.How our Fragrance Colleagues spend their day…<ul><li>Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions - so they're fully informed and ready to engage, educate, and sell with confidence.</li><li>On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships to bring the customers back.</li><li>Throughout the day, they maintain a shoppable space by merchandising new receipts, process damages, testers and select merchandise to return to vendors, updating signs and pricing, and supporting any needed merchandise moves.</li><li>They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer's name.</li><li>We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.</li><li>And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.</li></ul>Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.Who You Are<ul><li>Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality</li><li>Must be able to:</li><li>Understand and communicate effectively with customers, co-workers, and supervisors</li><li>Read and understand employment policies and safety rules/procedures in English</li><li>Able to engage customers with warmth and expertise by acknowledging them promptly, assessing their preferences, demonstrating fragrances, and offering tailored product recommendations that enhance their experience.</li><li>Drive sales and loyalty by using clientele tools to build lasting relationships, promote new launches and events, and collaborate across the Beauty team to ensure customers discover the full range of products and services.</li><li>Maintain a polished and efficient environment through accurate merchandising, inventory upkeep, hygiene and compliance standards, and the effective use of point-of-sale and mobile selling technology</li><li>Be comfortable communicating and collaborating with customers and colleagues</li><li>Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education.</li><li>Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits</li><li>Meeting and surpassing daily sales goals by delivering exceptional service</li><li>Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience</li><li>At least 1 year of customer service or selling experience required</li></ul>Essential Physical Requirements You Will Perform<ul><li>This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.</li><li>Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level.</li><li>Requires close vision, color vision, depth perception, and focus adjustment.</li><li>Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.</li></ul>What We Can Offer YouJoin a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.Some additional benefits we offer include:<ul><li>Merchandise discounts</li><li>Performance-based incentives</li><li>Annual merit review</li><li>Employee Assistance Program with mental health counseling and legal/financial advice</li></ul>Access the full menu of benefits offerings here.About UsThis is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.Join us and help write the next chapter in our story - Apply Today!This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy''s Inc. reserves the right to amend this job description at any time. Macy''s Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.BEAUTY00

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At Your Service Center Associate, Coronado Center - Part Time Macy's Inc

Retail Fragrances Sales Associate, Coronado Center - Part Time Macy's Inc

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