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JOB SUMMARY NCI Veterans Services Legal Services Benefits Supervisor aims to provide oversight of professional-level work supporting low-income Veteran families regarding Veterans benefits available, public assistance claim procedures, beneficiary information, and eligibility status for enhanced legal services from legal service providers, and foster a deeper understanding of the life-changing work carried out by The Salvation Army North and Central Illinois Division. JOB TITLE: SSVF Legal Services Benefit Supervisor LOCATION: The Salvation Army Veterans Services Department REPORTS TO: Director of Veterans Services, Social Services Department PEOPLE MANAGER: Yes FLSA CATEGORY: Exempt Full Time PAY GRADE: 206 PAY RATE: $48,138 - $57,766 Annually, Grant Funded Position.

YEAR

THE SALVATION ARMY
North and Central Illinois DivisionJOB DESCRIPTIONJOB TITLE: SSVF Legal Services Benefit Supervisor
LOCATION: The Salvation Army Veterans Services Department
REPORTS TO: Director of Veterans Services, Social Services Department
PEOPLE MANAGER: Yes
FLSA CATEGORY: Exempt Full Time
PAY GRADE: 206
PAY RATE: $48,138 - $57,766 Annually, Grant Funded PositionWHO WE ARE
At The Salvation Army, we are dedicated to "Doing the Most Good". We are made up of thousands of officers, soldiers, staff, volunteers, donors, and partners working together to holistically meet the physical, emotional, and spiritual needs of our most vulnerable neighbors. We do this through programs designed to combat homelessness and hunger, provide safe spaces for youth after school and on the weekends, achieve and maintain sobriety, and give hope to the hopeless. The Salvation Army North and Central Illinois Division provides these services to people in need.JOB SUMMARY
NCI Veterans Services Legal Services Benefits Supervisor aims to provide oversight of professional-level work supporting low-income Veteran families regarding Veterans benefits available, public assistance claim procedures, beneficiary information, and eligibility status for enhanced legal services from legal service providers, and foster a deeper understanding of the life-changing work carried out by The Salvation Army North and Central Illinois Division.ESSENTIAL DUTIES AND RESPONSIBILITIESCase Management (40%)<ul><li>Conducts and/or reviews legal assessments on all Veterans enrolled in the SSVF Program.</li><li>Provides backup direct service support for SSVF Legal Services Benefits Coordinators.</li><li>Serves as benefits representative, develops and presents information to Veteran families to increase awareness of Veterans benefits and programs.</li><li>Conducts interviews with Veterans and their dependents and reviews background data on current medical and financial history to obtain information needed to determine eligibility.</li><li>Evaluates information to determine potential eligibility of clients for benefits from related programs, e.g., Social Security, welfare, and vocational rehabilitation.</li><li>Coordinates the claim packages for Veteran families seeking disability education medical and related benefits.</li><li>Maintains monthly communication with Veterans referred to program minimum.</li><li>Provides weekly status updates on referrals.</li><li>Conducts outreach activities throughout catchment area.</li><li>Maintains compliance in The Salvation Armys "Safe from Harm" Certification required.</li><li>Performs other duties as assigned related to the SSVF Program.</li></ul>Administrative (40%)<ul><li>Completes necessary tasks to become an accredited agent for filing claims.</li><li>Ensures all SSVF Legal Services Benefits Coordinators receive TRIP training.</li><li>Provides expertise guidance to SSVF Legal Services Benefits Coordinators on the processing of legal claims for Veterans enrolled in the SSVF Program.</li><li>Provides supervision of all SSVF Legal Services Benefit Coordinators staff.</li><li>Maintains up-to-date Master List of clients served in the program to include intake status, outcome, exit.</li><li>Maintains up-to-date referral contact lists.</li><li>Develops referral standard operating procedures and guidelines to ensure appropriate referrals to legal service providers.</li><li>Monitors ongoing expenditures as it relates to fee for service billing.</li><li>Conducts quarterly review of subcontractors performance to ensure compliance with SSVF regulations and allowable expenditures.</li><li>Conducts in-depth annual review of subcontractors performance to ensure compliance with SSVF regulations and allowable expenditures.</li><li>Assists in generation progress reports on outcomes and activities for Staff Meetings.</li><li>Completes reports for timely submission as required by the VA.</li><li>Reviews data monthly to ensure equity.</li><li>Maintains up-to-date data and accurate record of all legal activities.</li></ul>Collaboration (20%)<ul><li>Develops partnerships with legal aid providers throughout the catchment area.</li><li>Provides specialized informational and administrative tasks to services staff collaborators and community agencies.</li><li>Participates in ongoing case coordination and training with SSVF Legal Services Benefits Coordinators staff.</li><li>Works closely with SSVF case managers to determine clients eligibility for benefits, permanent housing, and temporary financial assistance.</li><li>Assists SSVF case managers in identifying legal issues impacting housing stability.</li><li>Coordinates and participates in case conferences.</li><li>Attends community meetings and Coordinated Entry By-Name-List reviews.</li><li>Attends community Veteran events, such as Stand Down Veteran Resource Fairs, etc.</li><li>Communicate effectively with VA, The Salvation Army personnel, and legal services providers.</li><li>Attend CAST weekly and monthly meetings as scheduled.</li></ul>MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES<ul><li>Education: Bachelors degree in human services, business management, or related degree preferred; significant related experience may be considered in lieu of a degree. Advanced degree in social work, counseling, or human services is ideal.</li><li>Experience: Such as... Three years of claims/benefit processing experience working with social services and/or homeless programs is encouraged. The qualified candidate will also have experience working with Veterans and families.</li><li>Skills/Abilities:
• Excellent written and verbal communication skills, including experience or capacity to demonstrate positive interpersonal skills and work as a cooperative team member.
• Able to work with individuals of diverse legal backgrounds.
• Close attention to detail and a high level of confidentiality.
• Ability to multi-task several projects concurrently.
• Must have an interest and ability to work with people of diverse racial, ethnic, and socio-economic backgrounds in a sensitive and culturally appropriate manner.
• Ability to establish and implement policies and procedures.
• Demonstrated awareness of budget resources and cost control as well as planning and administering budgets.
• Proficiency in computer software applications, including demonstrated experience in using email, MS Office applications, HMIS.</li></ul>JOB LIMITATIONS<ul><li>This individual will only commit resources of The Salvation Army that have been allocated or approved.</li><li>This individual will adhere to all policies and procedures in carrying out the responsibilities of this position.</li><li>The individual will keep the designated Supervisor informed of all critical issues relating to their area of responsibility.</li></ul>PHYSICAL DEMANDS<ul><li>WORK ENVIRONMENT: This position may be required to do light physical work. Sometimes heavier.</li><li>To successfully perform the essential functions of this position, the employee is regularly required to use standard office equipment, including a PC, and potentially make public presentations/interactions.</li><li>The work environment for this position includes an office environment with a low to moderate noise level.</li><li>This individual must be able to travel to meet the needs of the position. A valid MVR is required.</li></ul>REPORTING RELATIONSHIPS<ul><li>This position reports to the Director of Veterans Services.</li><li>In context related to this positions duties, this individual will interact with a wide range of contacts, both internal and external. In these contacts, he/she will act as a representative of The Salvation Army and its mission.</li></ul>COMPETENCIES<ul><li>Maintain a positive work atmosphere by behaving and communicating in a manner that fosters and maintains positive relationships with co-workers and supervisors.</li><li>Resolve conflicts in a positive manner.</li><li>Treat staff, clients, and visitors with courtesy.</li><li>Respect others property and person.</li><li>Use professional and appropriate communication to and about co-workers, supervisors, and subordinates.</li><li>Support the Mission of The Salvation Army by treating every donor contact and colleague with respect and dignity and without discrimination of any kind.</li></ul>PERFORMANCE MEASURES<ul><li>This individual will be evaluated on how effectively the outcomes of this position are achieved.</li><li>Timeliness and accuracy of accomplishing assigned goals will be reviewed.</li><li>An evaluation of how effective service is provided.</li><li>Performance will also be determined by outcome information provided during weekly staff meetings and monthly reports.</li></ul>POSITION LIMITATIONS<ul><li>This individual will adhere to all policies and procedures in carrying out the responsibilities of this position.</li></ul>

The Salvation Army USA

SSVF Legal Services Benefits Supervisor

Administrative Skills

Alliance/Partner Management

Billing

Budget Management

Budgeting

Case Management

Claims Processing

Communication Skills

Community and Social Services

Compensation and Benefits

Computer Skills

Computer Software

Cost Control

Detail Oriented

Employee Benefits

Expense Tracking

Homeless Services

Identify Issues

Interpersonal Skills

Interviewing Skills

Legal

Maintain Compliance

Microsoft Office

Multitasking

Office Equipment

Organizational Skills

People Management

Performance Metrics

Physical Demands

Policy Development

Policy Implementation

Presentation/Verbal Skills

Procedure Development

Procedure Implementation

Progress Reports

Regulatory Compliance

Reporting Skills

Social Work

Standard Operating Procedures (SOP)

Standards Development

Team Player

Time Management

Training/Teaching

Veterans Benefits

Willing to Travel

Writing Skills

Cash Wrap/Cashier: use our modern store technology (ie: POS, payment systems, tablets, headsets for communication) to be well-informed on company priorities and promotions in-store and online; deliver a seamless, omni-channel shopping experience; promote our loyalty programs and credit services . While the primary responsibility of a Part-Time Retail Sales Associate is to deliver excellent customer service and build wardrobes; sales associates will also participate in visual merchandising and maintaining store presentation, while focusing on the customers' needs to achieve sales goals.

HOUR

Brand Overview: At maurices, we're all about feel-good fashion for real life. We're committed to our service with style promise and to offering affordable fashion that takes women from workday to weekend-and all of life's adventures in between. With inclusive sizing from 0-24, maurices is known for versatile styles across key categories like denim, dresses, tops, and more. We've been doing this since 1931, and today you'll find us in over 800 communities across North America and online at maurices.com. At maurices, it's more than clothes - it's where fun, friendship and fashion come together! Ready to help bring feel good fashion for real life to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today! This is an evergreen requisition used to build a pipeline of candidates for future openings. While this posting for a Retail Sales Associate - Part-Time at our Store 0712-206 Northwoods-maurices-Peoria, IL 61613 remains open year-round, actual hiring needs may vary. Applications will be reviewed on a rolling basis, and candidates may be contacted as positions become available. Position Overview: What you'll do Our Part-Time Retail Sales Associates (Stylists/Sales Support) create an unforgettable shopping experience that leaves our customers inspired and feeling their best. While the primary responsibility of a Part-Time Retail Sales Associate is to deliver excellent customer service and build wardrobes; sales associates will also participate in visual merchandising and maintaining store presentation, while focusing on the customers' needs to achieve sales goals. What you'll get in return: <ul><li>A flexible work schedule </li></ul><ul><li>A 'Work Smart, Have Fun' working environment, grounded in teamwork </li></ul><ul><li>A growth-minded atmosphere, positive and supported environment </li></ul><ul><li>A 40% discount </li></ul><ul><li>Well-rounded benefits offerings, including mental and physical health resources </li></ul>General Work Expectations: <ul><li>Guide the Customer through our award-winning BRAND EXPERIENCE to make authentic connections </li></ul><ul><li>Customer-obsessed, leading with loyalty, confidence and product knowledge to advise style and fit, influence with moments that matter </li></ul><ul><li>Cash Wrap/Cashier: use our modern store technology (ie: POS, payment systems, tablets, headsets for communication) to be well-informed on company priorities and promotions in-store and online; deliver a seamless, omni-channel shopping experience; promote our loyalty programs and credit services </li></ul><ul><li>Maintain maurices' visual and operational standards while keeping the focus on the customer </li></ul><ul><li>Product Flow/Shipping and Receiving: support the shipment process to gain awareness of product, what's new and what's already on the floor; contribute to the completion of omni order fulfilment processes including in-store and curbside pick-up </li></ul>Position Requirements: <ul><li>At least 16 years of age </li></ul><ul><li>A willingness to relate to customers of all ages and backgrounds </li></ul><ul><li>Goal/Achievement oriented </li></ul><ul><li>Some technical aptitude </li></ul><ul><li>Ability to follow directions and work with a sense of urgency in a fast-paced environment, while working through competing priorities </li></ul><ul><li>Ability to work a flexible schedule </li></ul> The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All replies confidential - maurices is an equal opportunity employer. Location: Store 0712-206 Northwoods-maurices-Peoria, IL 61613Position Type: Regular/Part time Pay Range: Hourly: $15.00 - $15.30 Pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements. maurices provides early access to earnings powered by PayActiv. Equal Employment Opportunity The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process. Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.

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SSVF Legal Services Benefits Supervisor The Salvation Army USA

Retail Sales Associate - Part-Time Maurices

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