20% - Greets visitors and responds to inquiries requiring a detailed knowledge of policies and procedures regarding the College and Administrative Office; takes minutes for Vice President of Academic Affairs and college meetings as needed; provides research on special projects; attends departmental, college and/or district meetings/trainings . 30% - Prepares and/or edits departmental narrative or statistical reports, presentations, schedules, handbooks and promotional materials; processes and monitors FMS requests and reports for various services, programs, supplies, mail, activities, official functions, etc.