Assistant Manager - Call Center VenteonAssistant Manager - Call CenterTroy, MI$62,000–$70,000 / yearAssist the Contact Center Manager in leading the department ensuring finance institution members consistently receive an elevated level of service through via video, telephone, chat, text messages, emails, etc. You will assist the Call Center Manager in training, coaching and mentoring call center representatives on superior customer service, support, and inside sales of credit union products.
Test Center Administrator (PT) Prometric IncTest Center Administrator (PT)Ann Arbor, MIWith over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere. About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies.
NewTest Center Administrator (Pt) PrometricTest Center Administrator (Pt)Ann Arbor, MIRESPONSIBILITIES: Maintain and apply expert knowledge of test center policies, practices and proceduresGreet examinees and verify identificationPerform required security checks including the use of wandsContinuously monitor candidates as they complete examsReport and/or resolve candidate issues with urgencyMaintain secure environment and materials in the test center at all timesEnsure every candidate receives a fair and comfortable testing experienceReport any occurrences outside company guidelinesAbility to be flexible with scheduling based on Prometric days of operationsRepresent Prometric's vision, mission and valuesSafeguard the test center from misconductIf applicable, digitally scan and record candidate fingerprint identification. Must be able to bend, stoop, and lift up to 40 poundsAbility to remain in a stationary position for extended periods of time while administering examsAbility to physically move through test room every 8-10 minutes and escort candidates to and from testing roomVisual requirements include the ability to adjust or focus computer screens and view testing room through camera monitors while proctoring the examAbility to maintain computers in the lab and office setting, by physically maneuvering in tight spaces, while maintaining safety protocols.
Maternal Child Clinical Faculty (part-time) Covista IncMaternal Child Clinical Faculty (part-time)Troy, MIRemoteOur College of Nursing offers a Bachelor of Science in Nursing (BSN) degree program at 23 campuses and online post-licensure degree programs and certificates including RN to BSN, RN to MSN, a Master of Science in Nursing (MSN) with six Specialty Tracks, and a Doctor of Nursing Practice (DNP). In this role, you will:Become part of a dynamic team of educational professionals, teaching nursing students in a dynamic classroom settingImplement and embrace Chamberlain College's Care philosophy, Reference.
Security Officer Enhanced Part Time Reception Communications Allied UniversalSecurity Officer Enhanced Part Time Reception CommunicationsDetroit, MIAs a Security Officer Enhanced Part Time Reception Communications in Detroit, MI, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites.
Call Center Assistant-Bilingual Spanish Honor Community HealthCall Center Assistant-Bilingual SpanishPontiac, MIThey must maintain strong internal and external relationships, act as a liaison for Honor Community Health (HCH) centers and clinical teams and provide language services to non-English speaking patients. Position Description Reporting to the Program Manager, the full-time, non-exempt Call Center Assistant I plays a key role in supporting patient care by answering calls, scheduling appointments, addressing patient questions, and routing calls appropriately.
Global Command Center Lead GMGlobal Command Center LeadWarren, MichiganActing as a central coordination point during operational disruptions, technical incidents, and business-critical events, the Command Center Lead partners closely with internal teams, external service providers, and senior stakeholders to drive issue resolution, maintain business continuity, and communicate operational impacts. The Command Center Lead plays a critical role in ensuring seamless customer and operational experiences by monitoring and analyzing real-time business performance across multiple customer support channels.
Sales Call Center Representative CVS Health CorpSales Call Center RepresentativeMIRemote$15–$32.31 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing.
NewHelp Desk Representative-2 Little CaesarsHelp Desk Representative-2Detroit, MichiganJob Summary : Provide first-level technical support and troubleshooting assistance related to Caesar Vision POS products, associated peripherals, and third-party delivery service platforms used by corporate and franchisee stores globally. This role is responsible for logging and responding to support requests, identifying and diagnosing issues, resolving routine problems, and escalating more complex incidents when appropriate.
Security Officer Enhanced Part Time Patrol Deterrence Allied UniversalSecurity Officer Enhanced Part Time Patrol DeterrenceDetroit, MIAs a Security Officer Enhanced Part Time Patrol Deterrence in Detroit, MI, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites.
Security Guard Enhanced Part Time Patrol Inspection Allied UniversalSecurity Guard Enhanced Part Time Patrol InspectionDetroit, MIAs a Security Guard Enhanced Part Time Patrol Inspection in Detroit, MI, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites.
Security Officer Enhanced Part Time Unarmed Roving Patrol Allied UniversalSecurity Officer Enhanced Part Time Unarmed Roving PatrolDetroit, MIAs a Security Officer Enhanced Part Time Unarmed Roving Patrol in Detroit, MI, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites.
Remote Call Center Triage Registered Nurse CVS Health CorpRemote Call Center Triage Registered NurseMIRemote$26.01–$74.78 / hourThe progression path from Level I to Level II positions within the Triage RN team is a structured path that encourages nurses to widen their knowledge base, take on more responsibility, demonstrate expertise, and reward team members for their proven success and dedication. Role Description: The Clinical Call Center Triage Nurse effectively extends care during and outside of regular Oak Street Health clinic hours by addressing patients' medical, social, and psychological needs telephonically.
Global Command Center Lead General Motors CoGlobal Command Center LeadWarren, MIActing as a central coordination point during operational disruptions, technical incidents, and business-critical events, the Command Center Lead partners closely with internal teams, external service providers, and senior stakeholders to drive issue resolution, maintain business continuity, and communicate operational impacts. The Command Center Lead plays a critical role in ensuring seamless customer and operational experiences by monitoring and analyzing real-time business performance across multiple customer support channels.
Call Center Supervisor YoungWilliams Child Support ServicesCall Center SupervisorLivonia, MIAnalyzes staffing levels and call center trends to ensure that staffing levels are efficient in order to maintain project goals and objectives and meet operational effectiveness. Communicates and follows up to ensure CSRs and Leads are fully informed of all new information related to procedures, customer needs and company related issues, changes or actions.
Medical Assistant ChenMedMedical AssistantSouthfield, Michigan$17–$24.26 / hourProficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software. The Care Promoter1, Float supports our Physician-lead Care Teams that are focused on providing excellent and comprehensive primary care for a specific population of patients.
Outbound Sales Call Center Rep CVS Health CorpOutbound Sales Call Center RepMI$15–$26.93 / hourAs a Member Engagement Coordinator you will contact members of various Medicare Advantage and Medicaid health plans by phone to offer, explain, and schedule a free in-home or virtual healthcare evaluation. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
NewHelp Desk Representative-2 Ilitch Holdings, Inc.Help Desk Representative-2Detroit, MIJob Summary: Provide first-level technical support and troubleshooting assistance related to Caesar Vision POS products, associated peripherals, and third-party delivery service platforms used by corporate and franchisee stores globally. This role is responsible for logging and responding to support requests, identifying and diagnosing issues, resolving routine problems, and escalating more complex incidents when appropriate.
Security Officer Enhanced Part Time Access Driver Allied UniversalSecurity Officer Enhanced Part Time Access DriverDetroit, MIAs a Security Officer Enhanced Part Time Access Driver in Detroit, MI, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites.
Security Officer Enhanced Part Time Patrol Driver Alarm Response Allied UniversalSecurity Officer Enhanced Part Time Patrol Driver Alarm ResponseDetroit, MIAs a Security Officer Enhanced Part Time Patrol Driver Alarm Response in Detroit, MI, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites.