NewWork From Home Account Sales Representative Stratford DavisWork From Home Account Sales RepresentativeWashington, DCRemoteWe’re looking for motivated individuals who are eager to grow - whether you already have sales experience or you’re just getting started. If you’re looking for a career with flexibility, growth opportunities, and unlimited income potential, apply today to join us!
Director of Revenue Accounting (100% Remote - USA) Hopper IncDirector of Revenue Accounting (100% Remote - USA)Washington D.C., DCRemoteBy leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. Our fintech products - including Cancel for Any Reason and Flight Disruption Assistance - have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions.
Director of Revenue Accounting (100% Remote - USA) HopperDirector of Revenue Accounting (100% Remote - USA)Washington DC, District of ColumbiaRemoteBy leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions.
Senior Associate, Accounting & Finance RCLCOSenior Associate, Accounting & FinanceWashingtonRemoteOur team enjoys strong training and professional development support, a close-knit culture built on intellectual curiosity and collaboration, and a robust benefits package, which includes: Hybrid schedule flexibility, with team members in the office 3 days per week and the option to work fully remote 4 weeks each year. This position offers meaningful exposure to core accounting functions, FP&A, compliance, systems administration, and cross-functional collaboration, making it an excellent opportunity for someone looking to grow their career in finance.
Account Manager, Risk/Fraud - DC/VA/MD Thomson Reuters CorpAccount Manager, Risk/Fraud - DC/VA/MDDCRemote$136,500–$253,500 / yearFinally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Experience with high velocity sales, as well as land and expand approach; Experience selling to C-level executives applying a solution selling approach and the ability to identify business challenges and impact to their business if they don't solve their challenges.
Enterprise Account Director - East Region (Remote - US) Yelp IncEnterprise Account Director - East Region (Remote - US)Washington DCRemoteStates included in Yelp''s defined regions include: Pennsylvania, New York, Vermont, New Hampshire, Maine, Massachusetts, Connecticut, Rhode Island, New Jersey, Virginia, Delaware, Maryland, West Virginia, Kentucky, Tennessee, Mississippi, Louisiana, Arkansas, Alabama, Georgia, North Carolina, South Carolina, Florida, Indiana, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Ohio, and Wisconsin. Yelp's premium native search advertising products deliver strong ROI by helping clients connect with potential customers at the bottom of the purchase funnel.
Sr. Software Engineer - Accounting AppFolio IncSr. Software Engineer - AccountingDCRemote$138,400–$173,000 / yearWe have introduced features such as smart bill upload - SBE, a fully featured AI leasing agent - LISA, a LLM backed chat interface to support property managers using our product - Realm X, and recently an LLM backed workflow system - Realm Flows. As a Senior Software Engineer on this team, you would onboard quickly to our technology stack and our feature set, align your team on a shared understanding of the problem and solution space, and work closely with your fellow devs and cross-functional partners team to execute on these initiatives.
Account Manager Quorum Analytics IncAccount ManagerDCRemote$82,500–$97,500 / yearWe are a remote-friendly team with flexible work options: work remotely or, if youre in the area, choose to visit our vibrant, sunlit space in our modern, open-concept office in Washington, D.C. Our office building is located in the heart of downtown DC, easily accessible by metro, bus, and rideshares. You'll be responsible for the entire lifecycle of the partnership: from driving deep product adoption and proving ROI to C-Suite executives, to identifying new ways our tools can help clients achieve their mission through upselling and cross-selling.
Patient Accounts Specialist I - Physicians'' Billing MedStar HealthPatient Accounts Specialist I - Physicians'' BillingDCRemote$18.70–$32.72 / hourPerforms accounts receivable follow-up/collection procedures to obtain timely reimbursement from third party carriers and other payment sources on insurance invoice balance of = $3000.00 for a portion of approximately one billion dollars of annual accounts receivable. Join one of the largest health systems in the Maryland, Virginia and Washington, D.C., area and enjoy the benefits of a full benefits package including paid time off, health/vision/dental insurance, short- & long-term disability, tuition reimbursement and the benefits of remote work capability.
Account Manager QuorumAccount ManagerWashingtonRemoteWe are a remote-friendly team with flexible work options: work remotely or, if you're in the area, choose to visit our vibrant, sunlit space in our modern, open-concept office in Washington, D.C. Our office building is located in the heart of downtown DC, easily accessible by metro, bus, and rideshares. You’ll be responsible for the entire lifecycle of the partnership: from driving deep product adoption and proving ROI to C-Suite executives, to identifying new ways our tools can help clients achieve their mission through upselling and cross-selling.
NewGlobal Sales Account Executive SHI GmbHGlobal Sales Account ExecutiveWashington, DCRemote$120,000–$250,000 / yearThe Strategic Account Executive will drive strategic growth for SHI International by developing and expanding relationships with Indian-based Global System Integrators (GSIs), including TCS, Wipro, and HCL. This role requires a proven ability to build executive-level relationships, influence complex buying decisions, and create joint go-to-market strategies that unlock significant revenue opportunities.
Specialty Nutrition Systems, Long-Term Feeding Account Consultant - Virginia / Washington DC Avanos Medical IncSpecialty Nutrition Systems, Long-Term Feeding Account Consultant - Virginia / Washington DCDCRemote$70,000–$130,000 / yearMarkets Responsibilities and Call Points: Hospitals/Acute Care - Senior Administration, Gastroenterology, Endoscopy, Interventional Radiology, ICU/NICU, Pediatric/General Surgery (OR), Emergency Room (ER), Speech Pathology, Dietary, Education, Biomed, Case Management, and other departments as directed by commercial leadership; Alternate Site Durable Medical Equipment (DME) companies, Home Healths, Skilled Nursing Facilities, Ambulatory Surgical Centers/Clinics, and Rehab facilities. The Specialty Nutrition Systems, Long-Term Feeding Account Consultant will be responsible for a continued demonstration of sales expertise of appropriate skills and functions that include but are not limited to product presentations, clinical presentations (including bedside coaching and case support functions), product pricing, sales territory management, internal and external communication, accurate sales forecasting/reporting.
(Remote) Enterprise Account Executive Advanced Utility Systems(Remote) Enterprise Account ExecutiveWashington, District of ColumbiaRemote$75,000–$100,000 / yearCrush Your Quota: You will consistently meet and exceed your sales targets, building a robust pipeline in Salesforce and delivering high-quality, impactful wins for both the customer and AUS. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI’s investment in utility, local government, school districts, public safety, and healthcare software verticals.
Senior Account Associate - Commercial Lines (Eastern / Central Time Zones) Insurance Office of AmericaSenior Account Associate - Commercial Lines (Eastern / Central Time Zones)Washington, DCRemote$50,000–$56,000 / yearFull timeTask Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters. New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.
Account Executive, Respiratory Health (Washington D.C Territory) Baxter International IncAccount Executive, Respiratory Health (Washington D.C Territory)DCRemote$80,000–$85,000 / yearAdditionally, the Account Executive is responsible for working collaboratively with internal partners, developing, and implementing comprehensive strategic territory sales plans for all Baxter Respiratory Health products (High Frequency Chest Wall Oscillation and Oscillating Lung Expansion), programs, and services. Recruitment Fraud NoticeBaxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information.
Account Manager II- Desk Based Sales Lumen Technologies IncAccount Manager II- Desk Based SalesWORKS FROM HOME, DCRemote$50,606–$67,473 / yearAs a desk-based position, with limited field engagement, this role will target mostly new logo acquisition and development through well-supported sales and prospecting motions, as well as assist in development of peers and newer team members when required. This advanced role is responsible for producing new sales and growing brand awareness within a defined territory by selling the Lumen portfolio of products, services and solutions.
Patient Accounts Specialist I - Physicians'' Billing MedStar Health Research InstitutePatient Accounts Specialist I - Physicians'' BillingDCRemote$18.70–$32.72 / hourPerforms accounts receivable follow-up/collection procedures to obtain timely reimbursement from third party carriers and other payment sources on insurance invoice balance of = $3000.00 for a portion of approximately one billion dollars of annual accounts receivable. Join one of the largest health systems in the Maryland, Virginia and Washington, D.C., area and enjoy the benefits of a full benefits package including paid time off, health/vision/dental insurance, short- & long-term disability, tuition reimbursement and the benefits of remote work capability.
Medical Device Account Executive - VA / WV / MD / DC EnsoDataMedical Device Account Executive - VA / WV / MD / DCWashington, DCRemote$90,000–$220,000We have a deep conviction that diversity and inclusion among our teams, our communities, and our physical and virtual workplaces is vital to the success of EnsoData’s mission to improve healthcare access, outcomes, and affordability for patients and communities everywhere globally. Our AI-powered technology has the capability of informing health decisions beyond sleep medicine, from monitoring patient health in the ICU or through wearables, to detecting and capturing seizure data, to providing earlier detection of heart disease, diabetes, stroke, and Alzheimer’s.
Global Marketing Account Lead Arrow Electronics IncGlobal Marketing Account LeadDCRemote$93,500–$145,200 / yearAn all-rounder in marketing, you will be experienced in developing/ implementing global go-to-market and marketing plans utilizing both digital and field marketing tactics to increase Arrow's market share and develop pipeline in line with organization priorities and business plans. Develop global go-to-market strategy, product positioning and messaging and target audiences/personas to create high-impact marketing campaigns that generate sales ready leads from suitable buyers.
Key Account Manager - Commercial /Alliance Partnerships - Data Center Cooling (HDLC) nVent Electric PlcKey Account Manager - Commercial /Alliance Partnerships - Data Center Cooling (HDLC)Washington DC, DCRemoteWHAT YOU WILL EXPERIENCE IN THIS POSITION: • Develop and implement a partnership strategy that focuses on data center technology providers that enable comprehensive solutions, common offerings, and sales growth from a remote home office, anywhere in the US. We provide a broad benefits package with meaningful programs for eligible full-time employees that includes: • Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance.
Enterprise Account Executive, Mid-Atlantic Glean Technologies, IncEnterprise Account Executive, Mid-AtlanticDCRemote$260,000–$320,000 / yearRecognized by Fast Company as one of the World's Most Innovative Companies (Top 10, 2025), by CNBC's Disruptor 50, Bloomberg's AI Startups to Watch (2026), Forbes AI 50, and Gartner's Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.
Senior Account Manager - Commercial Lines Insurance Office of AmericaSenior Account Manager - Commercial LinesWashington, DCRemote$80,000–$95,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Account Manager - Commercial Insurance (Eastern or Central Time Zones) Insurance Office of AmericaAccount Manager - Commercial Insurance (Eastern or Central Time Zones)Washington, DCRemote$70,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services – provides temporary service support to IOA account teams and producers, focusing on account management and service during transition and growth periods.
Commercial Insurance Account Manager - Trucking Insurance Office of AmericaCommercial Insurance Account Manager - TruckingWashington, DCRemote$70,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
Senior Account Manager (Fully Remote) Insurance Office of AmericaSenior Account Manager (Fully Remote)Washington, DCRemote$80,000–$100,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Account Manager - Commercial Insurance (Construction / Contractors) Insurance Office of AmericaAccount Manager - Commercial Insurance (Construction / Contractors)Washington, DCRemote$65,000–$80,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Account Manager - Commercial Insurance (Eastern / Central Time Zones) Insurance Office of AmericaAccount Manager - Commercial Insurance (Eastern / Central Time Zones)Washington, DCRemote$70,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services – provides temporary service support to IOA account teams and producers, focusing on account management and service during transition and growth periods.
(Remote) Enterprise Account Executive Harris Computer Systems(Remote) Enterprise Account ExecutiveDCRemote$75,000–$100,000 / yearCrush Your Quota: You will consistently meet and exceed your sales targets, building a robust pipeline in Salesforce and delivering high-quality, impactful wins for both the customer and AUS. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals.
NewFederal Account Executive Remote: DC/MD/VA Veeam Software Group GmbHFederal Account Executive Remote: DC/MD/VAWashington, DCRemote$277,700–$515,800 / yearBuild and maintain relationships with Veeam colleagues (inside sales, commercial sales, marketing, engineering), as well as external channel and alliance partners, to identify new opportunities and implement effective strategies. These efforts, combined with clear and consistent commitments from Veeam leadership to support the government mission, have resulted in the company's formal authorization as a secure software provider.
Account Executive, Defence & Intelligence Planet Labs PBCAccount Executive, Defence & IntelligenceDCRemoteAbout the Role: We are looking for an Account Executive, Defence & Intelligence who will be responsible for growing Planet's Government sales pipeline and book of business in Government Intelligence, Defense and National Security institutions for Japan. The ideal candidate will have Military experience, technical understanding of geo-spatial imagery products (or a related technical field) and understanding of government customers that we sell to.
(Remote) Enterprise Account Executive Harris(Remote) Enterprise Account ExecutiveWashington, District of ColumbiaRemote$75,000–$100,000 / yearCrush Your Quota: You will consistently meet and exceed your sales targets, building a robust pipeline in Salesforce and delivering high-quality, impactful wins for both the customer and AUS. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI’s investment in utility, local government, school districts, public safety, and healthcare software verticals.
Sr Account Executive - Federal (DoD) F5 IncSr Account Executive - Federal (DoD)DCRemote$131,200–$196,800 / yearPrepares formal proposals and presentations, presents to all levels of the organization including executives, leads negotiations, coordinates complex decision making processes and overcomes objectives to closure, and closes sales in a professional and effective manner. F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business.
Account Executive / Inside Sales (US Remote) Corebridge Financial IncAccount Executive / Inside Sales (US Remote)DCRemote$62,000–$112,000 / yearMinimum of 2 years of sales experience with a proven track record Experience with inbound and/or outbound sales calls, preferably in a call center Excellent verbal and written communication skills Proficiency in a Windows environment with keen attention to detail Ability to acquire a resident US state Life and Health license & reside in state (company-paid training). We align to a set of Values that are the core pillars that define our culture and help bring our brand purpose to life: • We are stronger as one: We collaborate across the enterprise, scale what works and act decisively for our customers and partners.
NewCustomer Service Engineer - Washington Domino Printing Sciences plcCustomer Service Engineer - WashingtonWashington, DCRemote$60,000–$70,000 / yearFounded in 1978, the Domino Group operates through a global network of 25 subsidiary offices and more than 200 distributors, in over 120 countries employing over 2,600 people worldwide with manufacturing facilities situated in UK, China, Germany, India, Sweden and USA. This position is responsible for providing field service for Domino Printing Equipment, providing customer management through commercial awareness, and contributing positively and proactively to the domino support team.
Accountant Marguerite Casey FoundationAccountantWashington, WashingtonRemoteIn order to achieve that vision, we support organizations, scholars, leaders, and initiatives focused on shifting the balance of power toward communities who continue to be excluded from shaping society and from sharing in its rewards and freedoms. Bring strong self-management, organization, and time-management skills needed to meet deadlines and stay productive while working remotely and across different time zones.
Tech Policy Strategist (AI for Democracy Action Lab) Protect DemocracyTech Policy Strategist (AI for Democracy Action Lab)Dc, WashingtonRemoteAt least 12 years of relevant professional experience, or 10 or more years of relevant professional experience and a relevant advanced degree; A background in law, public policy, political science, or political campaigns, paired with a sophisticated understanding of AI and its technical capabilities, including both the risks and opportunities that AI presents to our democracy; Strong commitment to a cross-ideological advocacy approach and demonstrated ability to build trusting and productive relationships with partners across the political spectrum and advocacy ecosystem; Demonstrated ability to design and lead tech policy development, campaigns, or advocacy initiatives at the federal or state level at a high level of excellence—including familiarity with lobbying strategies at the state or federal level; Experience managing complex projects and teams from idea generation to execution and impact assessment; Ability to draft concrete legislative or regulatory proposals, including legislative text and supporting policy documents with minimal supervision, and supervise team members to prepare these materials; Excellent judgment about political activism, including what levers can make change happen with limited resources; Ability to foster collaborative relationships and work in a team environment with people with diverse backgrounds, experiences, and perspectives; Growth mindset and enthusiasm for giving and receiving feedback up, down and sideways; Demonstrated passion for protecting and improving our democracy. Strategic campaign development and execution: Design and lead cross-ideological campaigns to advance AI policy solutions at the state and federal levels, focusing on issues like domestic mass surveillance and data aggregation in the AI era, electoral infrastructure cybersecurity against AI-enabled threats, and content provenance for synthetic content.
Lead Cloud Engineer - Contact Center Technology Humana IncLead Cloud Engineer - Contact Center TechnologyWashington, DCRemote$129,300–$177,800 / yearWork at Home Requirements To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. The Lead Cloud Solutions Engineer provides senior-level solutions engineering leadership for Humana''s cloud-based CCaaS platforms, including Genesys Cloud and Google CX Agent Studio.
Senior Field Sales Manager, SaaS *Remote* Wolters Kluwer N.V.Senior Field Sales Manager, SaaS *Remote*DCRemote$57,400–$98,350 / yearOur key solutions include the CCH AnswerConnect research platform that helps streamline workflows, improve accuracy and efficiency, and give users unprecedented access to world-class content; CCH Account Research Manager, which provides tax and accounting professionals with all essential guidance they need to stay in compliance with GAAP, GAAS, and SEC rules and regulations; as well as CCH CPELink, a convenient online self-study resource for tax and accounting professionals to complete their continuing professional education (CPE) requirements. Research & Advisory, US (CCHGroup.com) is part of Wolters Kluwer Tax & Accounting, one of the world's leading providers of tax, accounting and audit information, solutions and services to accounting firms, corporate tax and auditing departments, federal and state government agencies, universities and libraries.
Bodily Injury Adjuster - Litigation, Moderate/Complex - MD, VA, DC, WV, DE (Remote) Allstate Insurance CompanyBodily Injury Adjuster - Litigation, Moderate/Complex - MD, VA, DC, WV, DE (Remote)DCRemote$53,500–$84,625 / yearYou'll wear a few hats to fill a few roles throughout your day that all require a level of experience: The Customer Service Expert -you'll live into Allstate's Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each casualty claim. As a Litigation Bodily Injury Adjuster, your main focus will be investigating automobile accidents involving single or multiple vehicles, which result in property damage and/or bodily injury with attorney/litigation involved.
Bodily Injury Adjuster - Represented, Moderate/Complex - MD, VA, DC, DE, WV (Remote) Allstate Insurance CompanyBodily Injury Adjuster - Represented, Moderate/Complex - MD, VA, DC, DE, WV (Remote)DCRemote$53,500–$84,625 / yearYou'll wear a few hats to fill a few roles throughout your day that all require a level of experience: The Customer Service Expert -you'll live into Allstate's Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each casualty claim. As a Represented Bodily Injury Adjuster, your main focus will be investigating automobile accidents involving single or multiple vehicles, which result in property damage and/or bodily injury with attorney/litigation involved.
Bodily Injury Adjuster - Represented Moderate/Complex (MD, VA, DC) - Remote Allstate Insurance CompanyBodily Injury Adjuster - Represented Moderate/Complex (MD, VA, DC) - RemoteDCRemoteYou'll wear a few hats to fill a few roles throughout your day that all require a level of experience: The Customer Service Expert -you'll live into Allstate's Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each casualty claim. As a Represented Bodily Injury Adjuster, your main focus will be investigating automobile accidents involving single or multiple vehicles, which result in property damage and/or bodily injury with attorney/litigation involved.
Remote Care Management Nurse Cambia Health Solutions IncRemote Care Management NurseWashington, DCRemote$36.80–$49.80 / hourAs a member of the Clinical Services team, our Care Management RN's provide clinical care management (such as case management, disease management, and/or care coordination) to best meet the member's specific healthcare needs and to promote quality and cost-effective outcomes. Collaborates with physician advisors, internal and external customers, and other departments to resolve claims, quality of care, member or provider issues, and identifies problems or needed changes, recommending resolutions and participating in quality improvement efforts.