Customer Service Representative I - NCC - 993882 ** Remote work only in Broward, Dade, Palm Beach and Lee County ** Nova Southeastern UniversityCustomer Service Representative I - NCC - 993882 ** Remote work only in Broward, Dade, Palm Beach and Lee County **FLRemotePrimary Purpose: Delivers exceptional front-line customer assistance and troubleshooting to new and returning patients, students, parents, and staff, addressing inquiries or issues regarding admissions, enrollment, registration, financial aid, student records, patient care activities, accurate appointment scheduling and pre-registration services to achieve first contact resolution. Leads students through enrollment processes including, but not limited to web registration, create account and program application, FAFSA, accessing email, transcript requests, setting up payment plans, accessing tax documents, registering for testing, new student informational sessions, and enrollment verifications.
Customer Service Representative I - NCC - 996246 ** Remote work only in Broward, Dade, Palm Beach and Lee County** Nova Southeastern UniversityCustomer Service Representative I - NCC - 996246 ** Remote work only in Broward, Dade, Palm Beach and Lee County**FLRemotePrimary Purpose: Delivers exceptional front-line customer assistance and troubleshooting to new and returning patients, students, parents, and staff, addressing inquiries or issues regarding admissions, enrollment, registration, financial aid, student records, patient care activities, accurate appointment scheduling and pre-registration services to achieve first contact resolution. Leads students through enrollment processes including, but not limited to web registration, create account and program application, FAFSA, accessing email, transcript requests, setting up payment plans, accessing tax documents, registering for testing, new student informational sessions, and enrollment verifications.
Customer Service Representative I - NCC - 994784**Remote work only in Broward, Dade, Palm Beach and Lee County** Nova Southeastern UniversityCustomer Service Representative I - NCC - 994784**Remote work only in Broward, Dade, Palm Beach and Lee County**Lee County, FLRemotePrimary Purpose: Delivers exceptional front-line customer assistance and troubleshooting to new and returning patients, students, parents, and staff, addressing inquiries or issues regarding admissions, enrollment, registration, financial aid, student records, patient care activities, accurate appointment scheduling and pre-registration services to achieve first contact resolution. Leads students through enrollment processes including, but not limited to web registration, create account and program application, FAFSA, accessing email, transcript requests, setting up payment plans, accessing tax documents, registering for testing, new student informational sessions, and enrollment verifications.
Account Representative - State Farm Agent Team Member Brandon Mauler - State Farm AgentAccount Representative - State Farm Agent Team MemberFort Myers, FLRemote$45,000–$85,000 / yearIdentify new business opportunities via telephone, referral generation, and utilizing various lead sources provided. Identify new business opportunities via telephone, referral generation, and utilizing various lead sources provided.
Senior Account Associate - Commercial Lines (Eastern / Central Time Zones) Insurance Office of AmericaSenior Account Associate - Commercial Lines (Eastern / Central Time Zones)Cape Coral, FLRemote$50,000–$56,000 / yearFull timeTask Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters. New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.
Senior Account Manager (Fully Remote) Insurance Office of AmericaSenior Account Manager (Fully Remote)Fort Meyers, FLRemote$80,000–$100,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Senior Account Associate- Commercial Insurance (Remote) Insurance Office of AmericaSenior Account Associate- Commercial Insurance (Remote)Cape Coral, FLRemote$50,000–$70,000 / yearFull timeTask Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters. New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.
Senior Account Manager - Commercial Lines Insurance Office of AmericaSenior Account Manager - Commercial LinesLehigh Acres, FLRemote$80,000–$95,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Senior Account Associate- Commercial Insurance (Transportation) Insurance Office of AmericaSenior Account Associate- Commercial Insurance (Transportation)Lehigh Acres, FLRemote$60,000–$70,000 / yearFull timeTask Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters. New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.
Senior Account Associate- Commercial Insurance (Agriculture/ Construction) Insurance Office of AmericaSenior Account Associate- Commercial Insurance (Agriculture/ Construction)Bonita Springs, FLRemote$50,000–$70,000 / yearFull timeTask Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters. New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.
Account Manager- Commercial Insurance (Florida only) Insurance Office of AmericaAccount Manager- Commercial Insurance (Florida only)Lehigh Acres, FLRemote$65,000–$85,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Senior Account Associate- Commercial Insurance Insurance Office of AmericaSenior Account Associate- Commercial InsuranceCape Coral, FLRemote$55,000–$65,000 / yearFull timeTask Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters. New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.
Account Manager- Commercial Insurance (Remote) Insurance Office of AmericaAccount Manager- Commercial Insurance (Remote)Lehigh Acres, FLRemote$60,000–$80,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Account Manager - Commercial Lines (Eastern or Central Time Zone) Insurance Office of AmericaAccount Manager - Commercial Lines (Eastern or Central Time Zone)Fort Meyers, FLRemote$70,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services – provides temporary service support to IOA account teams and producers, focusing on account management and service during transition and growth periods.
Senior Account Manager- Commercial Insurance Insurance Office of AmericaSenior Account Manager- Commercial InsuranceLehigh Acres, FLRemote$90,000–$115,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Work Mode: Remote (Eastern and Central Times Zones only | Location/Supporting: Longwood, FL | Book Focus: International/ Reverse Flow, General.
Senior Account Manager- Commercial Insurance (Transportation) Insurance Office of AmericaSenior Account Manager- Commercial Insurance (Transportation)Fort Meyers, FLRemote$90,000–$100,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Account Manager - Commercial Insurance (Eastern or Central Time Zones) Insurance Office of AmericaAccount Manager - Commercial Insurance (Eastern or Central Time Zones)Fort Meyers, FLRemote$70,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services – provides temporary service support to IOA account teams and producers, focusing on account management and service during transition and growth periods.
Account Manager - Commercial Insurance (Eastern / Central Time Zones) Insurance Office of AmericaAccount Manager - Commercial Insurance (Eastern / Central Time Zones)Cape Coral, FLRemote$70,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services – provides temporary service support to IOA account teams and producers, focusing on account management and service during transition and growth periods.
Account Executive- Commercial Insurance (Remote) Insurance Office of AmericaAccount Executive- Commercial Insurance (Remote)Lehigh Acres, FLRemote$110,000–$130,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Actively seek to grow IOA business by identifying and acting on sales opportunities, and serve as a resource to the account team and Producers.
Senior Account Associate - Commercial Lines Insurance Office of AmericaSenior Account Associate - Commercial LinesCape Coral, FLRemote$50,000–$60,000 / yearFull timeTask Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters. New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.
Account Manager - Commercial Insurance (Construction / Contractors) Insurance Office of AmericaAccount Manager - Commercial Insurance (Construction / Contractors)Lehigh Acres, FLRemote$65,000–$80,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Senior Account Associate- Commercial Insurance- Remote Insurance Office of AmericaSenior Account Associate- Commercial Insurance- RemoteFort Meyers, FLRemote$50,000–$70,000 / yearFull timeTask Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters. New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.
Account Manager- Commercial Insurance, SBU Insurance Office of AmericaAccount Manager- Commercial Insurance, SBUFort Meyers, FLRemote$65,000–$80,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Account Associate - Commercial Lines Insurance Office of AmericaAccount Associate - Commercial LinesCape Coral, FLRemote$23–$26.50 / hourFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Hybrid for candidates located in Jacksonville, FL | Supporting: Jacksonville, FL | Book Focus: Construction, General Book, Real Estate, Worker's Comp, Habitational | Required: 2-20 license.
Account Associate- Commercial Insurance- Remote Insurance Office of AmericaAccount Associate- Commercial Insurance- RemoteBonita Springs, FLRemote$40,000–$60,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Task Management: Identify and reconcile billing inaccuracies, review policy forms, prepare submissions, online rating, proposals, AOR letters, and support new/renewal business workflows.
Account Associate - Employee Benefits - Hybrid Insurance Office of AmericaAccount Associate - Employee Benefits - HybridCape Coral, FLRemote$42,000–$60,000 / yearFull timeTeam Leadership: Direct day-to-day activities and workflow of Account Coordinator(s), including making work assignments, delegating tasks, communicating performance expectations, monitoring execution to ensure performance requirements are met, and recommending corrective actions when needed. Responsibilities include client service, directing Account Coordinators, team productivity, policy administration, renewals, new policy setup, audits, data management, communication, professional development, identifying sales opportunities, and upholding IOA core values.
Account Manager- Employee Benefits Insurance Office of AmericaAccount Manager- Employee BenefitsFort Meyers, FLRemote$70,000–$90,000 / yearFull timeResponsibilities include client service and communication, team leadership, directing daily tasks and work activities of Account Coordinators, team and individual productivity, quality, and service levels, implementation of client benefits administrative processes, tracking, renewals, new client setup, data management/entry, Producer communication, team and individual professional development, identification of sales opportunities, and upholding IOA core values. New Business Setup: Manage new business setup, including data gathering, client file creation, communication, AOR notifications, carrier rates, internal services setup, compliance audits, client education, and employee meetings.
Senior Account Manager- Employee Benefits (Remote) Insurance Office of AmericaSenior Account Manager- Employee Benefits (Remote)Lehigh Acres, FLRemote$90,000–$110,000 / yearFull timeResponsibilities include client service and communication, team leadership, directing daily tasks and work activities of Account Coordinators, team and individual productivity, quality, and service levels, implementation of client benefits administrative processes, tracking, renewals, new client setup, data management/entry, Producer communication, team and individual professional development, performing compliance audits and notices to clients, identification of sales opportunities, and upholding IOA core values. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs.
Account Manager- Commercial Insurance Insurance Office of AmericaAccount Manager- Commercial InsuranceFort Meyers, FLRemote$45,000–$75,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. The scope, autonomy, and complexity of responsibilities increase by level , ranging from task execution (Account Associate) to independent account management and technical advisory (Account Manager Associate).
NewRemote Commercial Lines Account Associate Insurance Office of AmericaRemote Commercial Lines Account AssociateFort Myers, FLRemoteThis role offers a fully remote work mode for Florida-based candidates and includes responsibilities such as assisting the account team, managing various administrative and customer service tasks, and handling policy-related documentation. The ideal candidate will have 2+ years of experience in the insurance industry or 5+ years in customer service, along with strong analytical and organizational skills.
Account Executive- Employee Benefits Insurance Office of AmericaAccount Executive- Employee BenefitsLehigh Acres, FLRemote$95,000–$115,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Responsibilities include client service, team leadership, daily task management, benefits administration, client budgeting, data analysis, reporting, client presentations, marketing, carrier negotiations, consulting, data management, and professional development.
Key Accounts Program Manager- Workers’ Compensation – Transportation Insurance Office of AmericaKey Accounts Program Manager- Workers’ Compensation – TransportationFort Meyers, FLRemote$95,000–$135,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. About the Role: The Key Accounts Program Manager (PM) is responsible for overseeing underwriting, service, and strategic management of complex commercial insurance programs and key accounts.