QualificationsHigh School Diploma or GED certificate required.1 year Experience with Call Center or Customer Service operations, preferably in a Managed Care or Health Care environment required.3 years General office experience including administrative support and project management preferred. ResponsibilitiesProvides administrative support for members, patients, and consumers participating in clinical, virtual, wellness, and other American Specialty Health managed programs:Receives and responds to inquiries via telephone, email, chat, and other digital platforms, greeting each individual with courtesy and professionalism.